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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user lindaw6524
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Fabletics has great quality clothing and their customer service is excellent.

Date of experience: November 1, 2024

Thumbnail of user rickyt263
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Pickleball shorts purchase. Very happy. I use almost every day.

Date of experience: November 1, 2024

Thumbnail of user ilyasa19
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Scrubs are very comfortable. I work out and have broad shoulders so it's hard to fit into many tops. These scrubs have been amazing at how well they fit. Nice and fitted without limiting mobility, wicks water very well, and super stylish. The color options are amazing.

Date of experience: September 2, 2024

Thumbnail of user apriln179
Hawaii
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I started out with Yitty. It was recommended by a friend and I liked the idea of buying products made for bigger (plus size) girls. I didn't purchase much in the beginning. I accumulated lots of credits, mostly because I didn't pause it or ask that I not be charged, which I didn't seem to mind. I did order 4 or more things to use up my credits. I did this about three times (buy, accumulate & buy). Finally I decided to cancel my membership, cut out some of my "extra" spending. I had my (adult) daughter spend the last of my credits and then cancelled my membership. It was an easy process and the site doesn't guilt you into cancelling your membership.

I did order from both Yitty and Fabletics.

Date of experience: September 2, 2024

Thumbnail of user salehiniam
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The quality of the goods have changed. There are no cotton outfit any longer and only nylon. The colors are not vibrant and pretty any more. They are dark and very ordinary. Overall, nothing unique about the outfits.

Date of experience: September 5, 2024

Thumbnail of user angelas3487
Oklahoma
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Your add says the scrub set is $19. I saw them everywhere, I ordered and then go a suprise extra charge of $60! Absolutely ridiculous

Date of experience: October 2, 2024

Thumbnail of user katherynr14
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There has not been a lot of variety, the membership doesn't seem worth it anymore since the sales are less then the fee and you do not get compensated and the few items I am interested are usually out of stock. I have been a member since about 2015 and the quality has gotten worse as well as the selection. I went to a store location in Orlando when I was visiting since they didn't have one in my city and they would not give me the sale since I was already a member and it was only for people signing up which I feel does not encourage loyalty to the brand at all.

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2024

Thumbnail of user madeleiner61
Delaware
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

This site is designed to blatantly pressure you into more and more and more. The entry offer is so enticing you start to look and add a few things to your cart. Then before you can checkout you have to skip the digital checkout line offers, which is annoying. Then there is the subscription service, which even if you "skip" like it says you can, it still charges you for the first month. Then you get so annoyed you just cancel the whole thing. But not before you have to spend your credit, lest you lose out on your auto $65 so you select and item that's meant to be free, but wait, now you have paid $75 once taxes and fees have been applied. Finally the item arrives and it's the lowest quality garbage you can imagine, that's not comfortable and looks as cheap as it feels. The whole thing is designed to charge you $200 before you realize what is going on and then you'll never look again.

Date of experience: September 2, 2024

Thumbnail of user cesarv125
Texas
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Limited availability of items in store makes it hard to use credits given that different items fit different, so its easier to buy when one can try items to make sure they fit well; or even buy something as a gift to someone

Date of experience: September 2, 2024

Thumbnail of user jj875
Illinois
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Bought a pair of shorts. Received notifications that it was shipped and in a state away. Two weeks goes by and no new notifications. I get ahold of customer service and they tell me that there was an issue with shipping and they sent it back. If I didn't get ahold of customer service and asked for an update, they would've sent the shorts back and kept my money. Not the first time having this type of issue with customer service. They refused to answer my questions and just have me the solution script that they are trained on. It didn't work. I closed my account and never shopping with them. I can careless for Fabletics.

Date of experience: September 5, 2024

Thumbnail of user aarond790
California
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I got sick of receiving notification after notification of promos that only apply to new members. If you do find a deal, the stock is so limited. I got a few things that I wear around the house, but overall I was frustrated with the fake deals and low stock. Moving on.

Date of experience: September 1, 2024

Thumbnail of user carrieh579
Massachusetts
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I placed an order. It was shipped to the wrong address (my fault. I didn't notice the shipping address). It was never delivered and was returned to fabletics by usps. This was 2 months ago. They took a month to process it, then sent me an email saying I'd be refunded. I was never refunded or even credited to my account. I'm done

Date of experience: September 2, 2024

Thumbnail of user meganl781
Vermont
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I had to get cancel my credit card and replace it because of this website. That said, the leggings were good. The trade-off isn't worth it to me though. Super stressful dealing with this site and everything related to it.

Date of experience: September 2, 2024

Thumbnail of user annetteh527
South Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.

Date of experience: September 5, 2024

Thumbnail of user miteshs13
Virginia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

9 or if 19 pieces came. When we called they didn't know how. The person didn't even want to remedy it. Have no idea how and when we will get those items. If we do a return, they will return money for only the pieces we received. What is sad is that they have very good product, just no service

Date of experience: September 2, 2024

Thumbnail of user ashleyb2411
Florida
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I find it very difficult to skip a month. The pop up window only says to get credit now. When I finally find where it says to skip it doesn't confirm that I'm actually skipping a month. It says if you skip you will miss out.

Date of experience: September 5, 2024

Thumbnail of user jennifert2710
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am very happy with my supportive sports bra and fabulous/comfy pants. All of my fabletics items wash well without shrinkage or color fading.

Date of experience: October 1, 2024

Thumbnail of user catalinam61
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall I think the product is good. There are two problems with Fabletics that prevent me from being a regular customer:
1- My size is never available. It is always sold out.
2- If my size is available, which is either a small or extra small, I place an order and over 50% of the time I have to return it because it is either too big or too small. When I try to exchange for the next size, it is sold out.

Date of experience: September 2, 2024

Thumbnail of user monalisat5
Kentucky
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Date of experience: September 4, 2024

Thumbnail of user sullivand21
Oklahoma
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wish you all would stock more! I've been waiting months for the correct size and it has not gone in stock yet.

Date of experience: October 1, 2024

Thumbnail of user dianned327
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The ripstop pants are awesome. I've gotten so many compliments.
I have even dressed them up and no one thought I was wearing workout gear!
LOVE

Date of experience: October 1, 2024

Thumbnail of user margarertb
Michigan
2 reviews
2 helpful votes
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October 11th, 2024
Verified purchase

Experience was always positive. My two complaints are it takes too long to get my order and the return process is not user friendly.

Date of experience: October 1, 2024

Thumbnail of user mp811
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

How the VIP system works is a little confusing. That may be on purpose as a business model, but it comes off sketchy.

Date of experience: October 1, 2024

Thumbnail of user christ2092
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've purchased multiple things from Fabletics at this point. Usually takes 3 to 4 weeks to get my deliveries, which is pretty sad.

Date of experience: October 1, 2024

Thumbnail of user thomash1489
Vermont
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I'm older and I'm not sure if the membership is right for me. There are only so many dress pants I can buy.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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