Fabletics

I walk in and greeted with service and smiles. Amazing staff in Brea. Only store that knows my email address by heart.

Every single garment I've purchased from Fabletics, gives you the comfort you need to exercise in style! I am purchasing next Kloe Fall collection, LOVE the sparkly blue, I am a fan of this brand

I love this Fabletics fabric! Super soft and comfortable! Lightweight and dries very quickly after a super tough workout in the Florida summer heat.

I love the products and I've been vocal about ad choices. Overall I'm very happy with the story and quality of Fabletics. Keep improving.

It took over a month for my order to be delivered to California. I don't live in California. The tracking said it was delivered to my home address. It was delivered back to a port or something in CA.

I'm reaching out to customer service.

The monthly membership fee is expensive.
There is no reminder or warning monthly, reminding you to actively skip the month or get charged.
The process to skip the month is not straightforward.
The process is geared around you forgetting to skip our not skipping correctly
Thank God my family like their leggings.

The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

It was fine, my son and I like your shorts. We both have several pairs and he wears them quite often to both school and sports.

Great products. Fashionable. Good price point. Speedy delivery. Sized right. Good quality. Meet my standards.

The search experience was extremely frustrating! Using search filters, brought up items that were not actually available. When I finally found what I was looking for, the items were not actually available.

I ended up losing a lot of money with the way they conduct business and handle returns

I ordered pants from a picture online and received different pants that I did not know I was ordering. I am not sure of the date but it was sometime in September/October.

The garment was really nice but the first day I wore, the stitches were loose on the waist.

It's disappointing you pay for a membership and everything you want is out of stock. The membership provides no value other than price.

The prices are good. The shipping times can be improved, but the fit of everything I ordered is just a little off sometimes.

The worst website I have ever seen for returns. Difficult to get a refund done. Waiting time on a call is disrespectful to the customer. I never received the email they said they would send for my return and I still don't understand what the refund issue is. I feel scammed.

Website user friendly, easy to navigate and accurate product descriptions. I purchased shorts for a family member whom is absolutely pleased with their fit and comfort! Exemplary!

I have been a customer member of Fabletics for many years. ( I believe over 8) I have never had any issues with shipping However the last 2 orders have been awful. I completely understand mistakes and I have no problem with that. My issue comes from when you get notified that your package has been delivered and it hasn't. So you call and they tell you to Walk Your Neighbor Hood and ask if any of them received your packages?) I wasn't told by one person but 3 different agents ask me to do this. That is crazy however what makes me question the customer service is 3 different agents gave me the same response. Then I was told that I would be giving a one time curtesy of a resend of the product I paid for? When I asked how is this a curtesy to me to receive what I paid for. I didn't get a response.Just the same response. My second order I ordered 2 large mens pants with 2 Large matching tops for my son. I received one extra small bottom. My son is 12 hours from home in his master's program with no way to ship it back and no offer to have it picked up and for him to be shipped the correct size. I lay this point I canceled my membership. Fabletics has the best product from workout to work and to go hangout. Product is a strong 9. Customer Service is a low 2

Great quality clothes. Always arrives when it supposed to.

I have many pairs of shorts, lined and unlined, all of which I really like. The membership part is annoying and is how they make their money. I paid 60 bucks for a 15 dollar pair of shorts so I canceled.

I've had mixed feelings about the products from Fabletics - the shorts I've gotten have lived up to expectations, but the pants fall way short of the look on the website and the images/descriptions. For the shorts, my normal point of comparison would be to Lululemon, and the Fabletics shorts are good for a "less expensive" option - they come across as more "workout short" compared to the Lulu shorts that are more "do anything", but still a good option. I'd put them in the spectrum pretty much in-between "sporting goods store private/generic label" shorts and "higher-end, quality all around use shorts".

The pants - a complete waste of my money. I've tried multiple different pants that are marketed as if they can have the look to fit any situation, but the reality is they are workout and lounge wear worthy only! They aren't an option for anything where I would wear anything from jeans or higher/nicer. I've given one pair away to my son because there's no way I'll wear them for anything, even as workout type pants since I've got others that work better for that.

As far as the website and online shopping experience - it's a giant mix of a) listing the same product multiple times but just in another color, b) products that appear extremely similar and require you to either know about each or have to do detailed comparisons to figure out what's different, c) different "sets" of products where you're trying to figure out what's what, and d) the different pricing options as a regular shopper, a VIP shopper, or the "credits". The website managers definitely don't ascribe to "keep it simple stupid" or "less is more".

Love the internal pocket and outside pocket options. The fabric is soft and comfortable. I did have some quality control issues with the correct size ordered but the incorrect size being shipped and delivered. Not to mention that I selected to skip a few months, however, I was still charged the VIP membership. The fact that I still have bundles I purchased in Fablectics infancy is a testament to the quality of their products.