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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user paulal753
Wisconsin
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I am a long time subscriber to the Fabletics Website. I have ordered many great products. Now, I rarely find anything to order. Same old things. Just leggings and sport tops. Need more athleisure.

Date of experience: September 5, 2024

Thumbnail of user chrism4836
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

You can't change an order, prices are not honored one day to the next. Had to just order to use the credit and get away from this company.

Date of experience: October 1, 2024

Thumbnail of user carolinac204
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Anything I've ever bought for myself or gifted to someone from Fabletics has been of amazing quality. Anytime I gift an item from Fabletics to someone, they instantly fall in love with their clothes.

Date of experience: September 4, 2024

Thumbnail of user jenniferb5638
North Carolina
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I placed a large order and decided to return a few items that weren't my favorite. One of the pieces was bought with a member credit. I was told that the member credit would be returned as a member credit to my account. This did NOT happen - so I no longer have the product OR the credit to buy another product. WHAT A RIP OFF.

Date of experience: September 2, 2024

Thumbnail of user jeremym1515
North Carolina
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Made an order online and was unknowingly put into some BS membership. The shorts were subpar. Stay away from these crooks

Date of experience: October 3, 2024

Thumbnail of user angelas3440
Pennsylvania
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

When I signed up at fabletixs, it wasn't clear that I would be charged monthly unless I made a purchase! That is crazy. I was not aware of this until my account was charged the month after I made a purchase.
I returned my entire purchase as items didn't fit or weren't as described on the website. Website is not user friendly and I would never look at any fabletic products in the future. Very disappointing

Date of experience: September 3, 2024

Thumbnail of user patrickc1926
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love all the clothes and have lots.but I unsubscribed and I keep getting tons of emails. Please unsubscribe me for real. Thanks.

Date of experience: October 1, 2024

Thumbnail of user monicah783
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My order was canceled. I called in to straighten it out. Replaced order and still had issues. I refused to call again.

Date of experience: October 1, 2024

Thumbnail of user katiev179
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

The actual clothing products received were very nice. Its the buying experience and customer service that will stop me from ever purchasing again. I ordered something with embroidery. It showed up with the embroidery on the wrong side. When I spoke with customer service they admitted its a known glitch that the picture showing where it would be shows it was wrong. I made my selection the location based on where the picture was showing me it would be. Instead of apologizing and making it right, they offered me 15% off one item in my next purchase. How can a company screw up with a known glitch and think that 15% off one item in my next purchase is making it right? After having to argue my point and not letting it go the best offer I got was 25% off my next purchase. Again, no offer to correct the mistake on the item I had already paid for.
After sharing my frustration with my purchasing experience with others, I'm hearing that this is pretty much what you get with them. It's a crap shoot if you're going to be happy with your purchase, if you're not, good luck because they don't stand behind what they sell.

Date of experience: September 3, 2024

Thumbnail of user desiraeb31
Florida
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I find Fabletics scrubs to be super comfortable. I have a few pairs now and really like them. I waiting for the joggers to come back in stock to get that for my next pair!

Date of experience: September 5, 2024

Thumbnail of user timc1745
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I canceled my subscription two months ago and they keep charging me. I want a refund of two months worth of membership.

Date of experience: October 1, 2024

Thumbnail of user joshuaj744
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Man, the polo shirts are SHORT! I'm not a tall man and my belly hangs out of the polos. Like, it's not even close to long enough. Other than that, I live the fabletics stuff.

Date of experience: September 1, 2024

Thumbnail of user nancyc3264
Virginia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

…wish everything wasn't so cropped. Maybe a jacket or 2 that hits below the waist. Not all of us have flat tummys!

Date of experience: October 4, 2024

Thumbnail of user chade198
Texas
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great quality athletic & athleasure wear. Always at a great price, with or without a member credit. After 4 years we do skip a lot of months. Mainly due to lack of space for anymore!

Date of experience: September 4, 2024

Thumbnail of user juana1149
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It gets 110 plus in farmland California. Moisture wicking fabrics can be thinner. Cotton ones are good but will get wet, my ac don't work in my car and I do food deliveries so sorry for the hot butt.

Date of experience: September 1, 2024

Thumbnail of user jithmiw
Michigan
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Order has been in transit for three weeks with delays for no reason. No one reached out with any status of my order. When calling to ship the same order again they told me "the system takes 24 hours to update" and that I would have to call back again in 24 hours to request the same assistance. I've been a loyal favletics customer since 2019 and this is the first issue I've had and it's been poorly handled, communicated, and feel like it's just been ignored. No discount or apologies given for the delay on behalf of fabletics. It's obviously not the sales reps fault but where are the controls in place to make sure package's are delivered in a timely manner? Or why does no one check when a package is in transit for that long and call the customer? It's unfair I have to call back on my own time, wait to talk to a human, then give my info all over again multiple times. I will be even more disappointed if items in my order are out of stock. I'm not looking for a refund, just a reshipment. Discount or promo code would be great for the inconvenience though.

Date of experience: September 5, 2024

Thumbnail of user barryl503
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Products are over priced and monthly opt out is a PIA. As well a big PIA to get off the monthly churn!

Date of experience: October 1, 2024

Thumbnail of user artd174
West Virginia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Love the quality products. They could improve on color choice for men's products. They run sales from time-to-time but only offer certain sizes and colors that are avaialable.

Date of experience: September 1, 2024

Thumbnail of user rebeccaa1686
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great in store experience with Fabletics. You can't beat the pricing & TJ who helped us had the best personality. Give this man a raise & a promotion!

Date of experience: September 2, 2024

Thumbnail of user tadea
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

From the discounted member price, to the style and comfort and quantity of the shorts, I'm glad I went with Fabletics.

Date of experience: October 1, 2024

Thumbnail of user shinas4
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Every month I purchase a VIP Credit. When using my credit I still end up paying quite a bit on shipping with every order.

Date of experience: October 1, 2024

Thumbnail of user ednab258
Florida
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

El material de los leguis cambio a muy mala calidad...ya están motosos parecen viejos...me decepcionó

Date of experience: January 4, 2025

Thumbnail of user ampb1
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The scrubs fit AMAZINGLY and they have no restrictive movement at all. I like taking advantage of the credits that's rewarded. This will most definitely come to use in the future

Date of experience: September 2, 2024

Thumbnail of user bradleyl222
Indiana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

They are ok, the cell phone pocket is high up on the shorts so it's hard to use.

Date of experience: October 4, 2024

Thumbnail of user ninettep2
Florida
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Bought some cargo pants which are super comfortable, perfect pockets, and great for camping or just hanging around. Love, love, love these cargo pants.

Date of experience: September 6, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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