Fabletics

The store is small and cute like a boutique and although it's athletic wear it's next to my favorite cupcake store. Lol! But the ladies were nice very helpful and this trip I was able to see more plus size clothing vs when the location first opened. I wish there were Yitty products as well but either way I was satisfied with what I got.

I've purchased many items from Fabletics. I love the product and the sales. I would have given five stars, but I feel the regular prices are a bit high. Everything is good quality and built to last. I wish all of the pants had pockets, and that the tops were a bit longer for my long torso. I wear Fabletics almost everyday!

I find that the items I ordered are good products. I have no problems with the customer service especially dealing with returns or exchanges. I do find however that shipping takes forever. On my average order and/or exchange, I can expect that shipping may take more than 7 days. If Amazon can delivery by a day or two, I believe Fabletics can ship faster as well.

Highly disappointed in my experience with Fabletics today. The 60% sale did not show up and I wasted a whole day trying to get ahold of an associate. No one answered me online for a long time and then told me the item I had in cart was not a part of the deal (it was.) Why have an ad that says "everything 60% off" if that wasn't the case? When I decided to call to see why no items were showing up as 60% off, I was placed in a queue of 300+ people which seemed like a lie because each time I called the number was the same… and someone called me, I answered and they hung up on me. They didn't even call me back. Then, I stayed on the line for thirty minutes and the line went dead on your end. Then another two hours go by and someone finally calls me but I was able to get the deal because I logged into my family member's laptop. Why did this small issue waste my whole day? Your customer service is atrocious. Why anger a VIP member during the renewal period? Please tell me why I should renew and not cancel. There literally are no benefits being a VIP member… it's cheaper when you aren't a member. I just find it irritating that your customer service cannot fix anything. What is their purpose? Honestly. Terrible problem solving. You rather let a customer hang up unhappy then make it right. Does it cost you that much to provide actual guest service recovery? Just a thought.

Not happy with the fit. Bigger issue is with the changes to the "subscription " service. Go back to giving the buyer a heads up before charging. Our lives are just as busy as yours and it feels like Fabletics is taking advantage of the customer when we are not given the automated option to opt out of an automatic charge each month.

Not liking the business model where you hve to be a member to purchase items at a reasonalbe price. The month I did join there was little inventory of what i/ wanted.

They are very misleading, did not have the sz or color. But I like the fit.

Fast and easy experience. Clothing was great quality and perfect fit. Would recommend

There are a lot of deals for vips. Being a vip is crucial cuz if not its expensive

I purchased leggings from here for the first time in June and created an account to get the sale price. It ended up signing me up as a vip member but nowhere did it say there would be a monthly payment, so I figured it was free! I noticed they charged my card $60 this month (July) so I logged into my account to see if there was a subscription/ monthly payment and nowhere did I see or could find it saying that. I will not shop with this company again.

I had question/problem on a return I had made. It was not easy to get in touch with customer service and I still don't know why I haven't seen the credit on my account.
The two stars is for the actual products, which I like.

I have been a member for years and the majority of my workout wardrobe is Fabletics. I set a reminder to Skip the month if I don't need any more credits for a while and then when I need some new gear I start back up. Fabletics will send you a reminder to use your credits before they are about to expire but the credits last for quite a long time.

Love the high waist wide leg, light weight sweats. They look and feel fantastic

Their website and app are easy to navigate and super simple to find what you are looking for. I am always able to get in and out within minutes every time I shop! They always have some deal going on so if you don't have a VIP credit it's still a budget friendly price, to get amazing quality products.

I've been a VIP with Fabletics since 2012. I love the selections of items that are available. The clothes are made of high quality fabrics and the hold up so well. I still have the first items I purchased!
The sales are great to grab items in bulk. I do miss some items that did not come back, but understand the need to stay progressive and change with the times and trends. Sizing is always spot on!

Site feels intentionally confusing and complex. Same product split into different pages based on color, sale price, etc instead of putting them all together based to see what's really available. Also, it shouldn't take 5+ clicks to skip a month.

I have been a member for years. I live in leggings and it's important that they are good quality not see through. Why are customers getting the same and or better deals and opportunities than members? What is the benefit of being a member anymore? I recently placed a large order with my credits. What I received were bad quality, bad seams in spots, see thru, non compression, etc. I reached out to customer service who basically told me that there wasn't anything to be done. I've spent a lot of money and given so many referrals over the years and now that's no more. I'm extremely disappointed and dissatisfied. I also don't have the extra funds to purchase elsewhere. This was my one "splurge" that I repeated yearly.

I love the quality of the products and how comfortable the leggings are. However, the subscription service is very predatory. You're automatically charged, regardless if you plan on making a purchase any time soon. Yes, you get credit for future Fablertics purchases, but you're completely tied to Fabletics. Remembering once a month to skip is a hassle at best. They make it seem like such a good deal by inflating non-member prices.

I had been a subscribed customer for a long time and over the years, the quality of fabrics has deteriorated. They pill almost immediately. I am most frustrated that the subscription became an automatic payment for a token that you then used to purchase items. It was frustrating to no longer get a reminder to skip the month and I often find that the items I want are priced lower than what I had to pay for the token.

I have never in the years of shopping with Fabletics been able to log on and order exactly what I want. Popular items are rarely restocked or they are discontinued and shopper is not warned.
Over the years they no longer have the basics mainly in color and fabric. I am all for they fun and funky but some of us just want our black.

Whether I'm in a store or at Fabletics.com, I appreciate the ease with which I can shop, navigate, get questions answered, and make purchases. It would seem like this should be the case with any retailer, but it is definitely not. Some stores aren't as welcoming in terms of personnel and a lot of sites are cluttered with irrelevant things. I like the core styles offered at Fabletics but also the limited edition styles; although you must act quickly as they tend to sell fast!

It's good to do the trial and buy a ton of stuff at the discount price, but even as a subscription member, $60 a month of a free shirt and pants and then the pricing as a member for the regular items is a rip off. You're better off getting stuff from Target. Same quality, no subscription. Once you order, you get a shipping email from a Chinese company so it's not like it's made in USA or has any good reason to be expensive, it is cheap mass produced clothing like anything else.

I love Fabletics and went back and forth on whether or not to cancel my VIP subscription. Ultimately I canceled because of major fit inconsistencies. It's nearly impossible to nail down size profile because styles fit SO differently. For instance, some medium impact bras size XL fit great in one style but are either too snug or too loose in another style. Same with shorts. This leads to inconvenient and time consuming returns and exchanges, just to end up with a replacement that once again doesn't fit! Leggings tend to fit consistently, but shirts, bras, and shorts are a total gamble every time.