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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user erikal296
Montana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I love my new items. The bodysuit is my new favorite.

Date of experience: October 4, 2024

Thumbnail of user melissab3579
Oregon
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great quality everyday clothes and workout clothes.

Date of experience: October 4, 2024

Thumbnail of user jasonh2738
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

All experiences are good. I feel like your marketing hampers return business. 80% off everything to start is amazing and hooks customers to your clothes. But really no one can afford your full prices. You want a lot of work out gear and yours full price is too expensive. I would buy way more if you would discount to your loyal supporters. I would purchase atleast once a month if I would get the same discount as new members. Also which I dislike is people have to have multiple accounts to get that one time discount. I am really loyal to you and really only wear your products. Hook a brother up.

Date of experience: August 1, 2024

Best Workout clothes ever
June 14th, 2024
Verified purchase
• Previous review

I love the your clothes and it is easy to order. I wish they were not so expensive. I only order when you have a sale. We the clothes are on sales you cant beat the price for the quality you get.

Date of experience: June 4, 2024

Thumbnail of user venec
Mexico
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Best lasting leggings I have ever used in my life; love them

Date of experience: October 4, 2024

Thumbnail of user haroldh608
Mississippi
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great shipping, pricing and quality.
I will shop again.

Date of experience: October 4, 2024

Thumbnail of user deem584
Indonesia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Bought some running shorts on sale and are satisfied with the quality

Date of experience: October 4, 2024

Thumbnail of user odilonm2
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

And then playing stupid, that don't know how to cancel an account very disappointed.

Date of experience: October 4, 2024

Thumbnail of user lucym522
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't see a lot of different styles and options to choose from.

Date of experience: October 4, 2024

Thumbnail of user amyb3058
Michigan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

Kind quality products and efficient service! Always the best!

Date of experience: October 4, 2024

Quality products and kind efficient service
January 1st, 2024
Verified purchase
• Previous review

Quality products and kind efficient service, information on products are very kind and reliable

Date of experience: January 1, 2024

Thumbnail of user samanthap959
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Fabletics makes ordering easy and fun clothes to wear.

Date of experience: October 4, 2024

Thumbnail of user valp87
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great quality, amazing deals, flexible membership, and fast shipping. What more could I ask for?

Date of experience: October 4, 2024

Thumbnail of user kenh1285
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

I think this is a good value but larger sizes can be limited.

Date of experience: October 4, 2024

Happy Client
May 13th, 2024
Verified purchase
• Previous review

Been very pleased with my Fabletics purchases. Look sharp and stylish with active wear!

Date of experience: May 3, 2024

Thumbnail of user premp30
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It took like 4 weeks for a pair of shorts to come in

Date of experience: October 4, 2024

Thumbnail of user brittnim12
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Things are often out of stock, the quality is hit or miss. Returns are a hassle and take absolutely forever.

I do like the leggings and a few of the tops. They are really over priced though if you are not a member and even as a member you pay the tariffs because they get shipped from China so it's not really just your monthly credit- you may the monthly credit fee plus tariffs.

Date of experience: August 4, 2024

Thumbnail of user kylet543
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The clothes that I ordered were great. When I went to skip a month, I went online and did it but was still charged for the $60 monthly fee. Then for that $60 you get one credit that can be used on a clothing item that costs much less than $60. Very disappointing.

Date of experience: August 1, 2024

Thumbnail of user nemah1
California
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

"VIP membership" designed as a scam to trick you into either forgetting to skip the month and thus be charged. Even when you do click "skip" you go to another page where you have to scroll to the bottom to confirm skipping and I missed this and was charged. Very shady design.

Date of experience: August 3, 2024

Thumbnail of user ansleyd7
Alabama
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been with Fabletics for several years now. When I joined, I was starting to workout several days a week, and I needed just about as many clothes for activity as I did for everyday wear. Fabletics helped me slowly create a wardrobe, month by month, for staying active every season of the year.

Date of experience: August 1, 2024

Thumbnail of user jenniferl3771
Georgia
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Love the scrubs but I can only wear one color to work and sizes are always sold out and never restocked. Also limited edition colors sold out too fast for the monthly subscription order. By the time I opted to use a credit, my size was sold out never to return.

Date of experience: August 2, 2024

Thumbnail of user andrewm3473
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The help was pleasant until it wasn't. We purchased 2 pairs of pants to be sent to our son from the Pinecrest Store in Beechwood, Ohio. The package was not delivered and NO communication was ever received. We then went back and reordered the items to be sent to our home and once again not received with NO communication. When I went in to see what could be done, they were busy visiting and handed me a number to call. Of course, I waited for a call back for 90 minutes.
I was told I needed to wait 2 more days before I could get credit back on the lost pants. We proceeded to drive to the Westside of Cleveland to get a credit and purchase more pairs of pants. We then had to take them to a tailor to have them shortened as you do not carry his length in the store. This whole process has now taken 7 -8 weeks.

The only reason you receivced the grade I gave you is because your staff was extremely pleasant and helpful with this matter at your Crocker Park Westside location. I will not purchase anything from your Pinecrest store again. You seriously need to work on communication and your shipping process.

Hats off again to the staff at your Cleveland Crocker Park Westside location.

Date of experience: September 2, 2024

Thumbnail of user lindaw4129
Nevada
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

The designs are fun, the fabrics are soft yet supportive when and where they need to be, the sizing is accurate but if something doesn't fit exchanging is pretty easy. Regular pricing is high, but if you join the "club" the deals are fabulous. I"m a fan!

Date of experience: August 3, 2024

Thumbnail of user reneeb1063
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I wanted to keep subscribing to Fabletics but it was too much having to skip each month or have a charge of $70.00. I like their leggings and clothing but they are only worth the member credit. Just felt like they wanted me to forget to skip so they can make money.

Date of experience: August 1, 2024

Thumbnail of user michellel2797
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Every day, trying to load the page to look at the deals, would be SO SLOW! I wanted to order more, so I gave the app a try almost every day thinking that it must be my WiFi, or my 5G, but I finally figured out it was their horrible app. I'd click on an item several times, waiting for the description to load. Nothing. I could have driven to a retail boxes store, tried on several items in the dressing room, stood in a long line and driven home in less time than ordering off the app.

Date of experience: August 1, 2024

Thumbnail of user wendys1581
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I purchased several pairs of pants and shorts for my husband and some scrubs for myself, but I have spent the last six months battling cancer and have not kept up with the credits. I would love to have the credits deposited back on my credit card and be done I have had difficulty, getting the sizes that I need in the colors I desire as well

Date of experience: August 1, 2024

Thumbnail of user libertyh15
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It seems really difficult to understand and use your credits and cash back money.

Date of experience: October 1, 2024

Thumbnail of user kathyf954
Maine
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

I have ordered and received a few sets of scrubs and just recently ordered another. The size on the tag of the pants said xl which is what I have been ordering and receiving, however it was smaller—possibly a large. The top was fine.

Date of experience: August 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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