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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user ulyssesf6
Minnesota
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Not only was I getting endless emails, I had to constantly remember to skip a month if I wasn't wanting to get some clothing which wasn't that great. Out of all the clothing I acquired, only one set of clothing stayed together, the rest I had to stitch back up. I shouldn't have to fix loose stitching on clothing that's marked full price around $100. Subpar quality clothing and exhausting hassle to cancel my membership. Very terrible experience.

Date of experience: August 4, 2024

Thumbnail of user jamyt2
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The thong panties I ordered were all horrible. I had to throw them away. I obviously couldn't return them after I had removed the tags and washed them before wearing. They were so narrow in the crotch that they were constantly giving me wedgies. Not comfortable on the lady bits! I am a very petite person, and I couldn't imagine someone larger than me trying to wear them.

Date of experience: August 1, 2024

Thumbnail of user alanm1151
Mississippi
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

… by 1-2 day delivery times from Amazon & others, but delivery seemed slow. Everything was correct, in good condition, just seemed to take a while. Other than that, all's well.

Date of experience: August 7, 2024

Thumbnail of user brittanyn450
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I purchased 2 sets back in the middle of June. I feel like I got jipped with the quality of the scrubs. The bottoms are already losing the stretchy waist. The top has a hole in one of the pockets. Horrible decision

Date of experience: August 1, 2024

Thumbnail of user paulaw870
Georgia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Ordering is easy, sizes are a little "slim-pickings", but the fabric is so soft and it is indeed water and stain resistant. Love this brand.

Date of experience: September 5, 2024

Thumbnail of user irynab31
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: January 4, 2025

Thumbnail of user mariao1488
South Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I really was looking forward for the swimsuits but didn't fit how I thought it would but the rest of my items love then.

Date of experience: September 5, 2024

Thumbnail of user hangl11
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I had a bunch of expired credits that I can't use. This is unfair as I paid for them. Will you grant me those credits to purchase merchandise?

Date of experience: September 1, 2024

Thumbnail of user christys557
Indiana
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The discount of 20 a set was only good for one and then when I had to return I got credit for only $20 not the higher price I paid for 5 other outfits. I also dont know how/why there is such a difference in price. $20 to $80 for the same (HUGE MARKUP)
The neck hole of the scrubs is very small for everyone.
We love the color but the scrubs are honestly not a favorite of anyone of the 6 ppl who got them.

Date of experience: August 1, 2024

Thumbnail of user al579
Romania
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Their sale prices equate to a subscription type program that's mandatory to sign up for and difficult to cancel.

Date of experience: September 5, 2024

Thumbnail of user debbig10
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The things I ordered are fine, but I ordered things they had in my size so I could cancel more so than buying what I wanted because they frequently did not have the size I needed. The pants are regular length but soooooo long.

Date of experience: August 4, 2024

Thumbnail of user anishw2
New York
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The process to cancel a membership is cumbersome and absolutely a "dark pattern" - Google it. Bad for consumers and misleading

Date of experience: September 4, 2024

Thumbnail of user larrys2419
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I love the products, but I consistently encounter an issue with FedEx calling me for my address whenever I order. If I miss their call, it delays one or two days before I can actually receive my package, because I have to wait for another call from FedEx so I can give them my address. My Fabletics order (on the website) has my address, so I have no idea what's happening. The Shipping Department needs to address this issue with their labeling process.

Date of experience: August 4, 2024

Thumbnail of user jacquelineh1252
California
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Good quality products but I find you have low stock on popular items that you advertise.

Date of experience: September 19, 2024

Thumbnail of user ashleye690
North Carolina
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I love the Fabletics quality and have purchased quite a bit of clothing from them. My only tiff I have with them is their promos can be misleading. If your site advertises 60 percent off for VIP members until a certain date, I should be able to take advantage of the sale until then. Although I thought this, it was only applied to ONE purchase. I contacted support and they said it's for just one purchase. This is not in the terms anywhere and misleading. I pay to to be able use the Fabletics site and it's upsetting when you plan on making several purchases during a sale event and cannot.

Date of experience: July 14, 2024

Thumbnail of user susanas100
New York
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I bought 4 pieces of clothing and had an issue with all of them. The sizes are inconsistent. I had one item fall apart in the wash after 2 times wearing and a sports bra that literally made me bleed on my breasts due to the stitches being so rough. When contacted by Fabletics, I was not offered a refund, rather a $30 credit. Just not happy overall with the experience. Also when I tried to cancel my membership the rep kept trying to convince me to stay which was rather annoying.

Date of experience: July 11, 2024

Thumbnail of user garys3520
Illinois
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

…but I don't care for all of the emails with new offers! I will purchase when I am ready to purchase. Not necessarily for the offer.

Date of experience: September 5, 2024

Thumbnail of user nailaj2
Michigan
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Always sell out of items. Do not get VIP credit. When you purchase all items, you should be able to give VIP credit on every purchase.

Date of experience: September 5, 2024

Thumbnail of user erikaf188
Massachusetts
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I enjoy when I get my reminder email at the first of every month to purchase an outfit from Fabletics. I don't worry about fit or quality and find it to be a treat for myself that I look forward to

Date of experience: August 6, 2024

Thumbnail of user aliciaw498
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I really would recommend fabletics scrubs to everyone because the quality is amazing, they are very comfortable and relaxing feels like you don't have on scrubs.

Date of experience: August 4, 2024

Thumbnail of user kellya1550
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

All of the clothes have arrived in a reasonable amount of time, have been true to size, and so so so comfortable!

Date of experience: September 5, 2024

Thumbnail of user carsonc85
Tennessee
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

It took a lot of work to figure out how to get the promo and then even more work to cancel the subscription and then I was worried it wouldn't even cancel before I had to pay it. And the shorts weren't that special. If you're willing to pay the subscription, the plan and business model isn't bad, but if you want the promo they offer for a first time purchase, they're gonna make it hard on you.

Date of experience: August 1, 2024

Thumbnail of user eboneet
Maryland
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

They cancelled a large order I placed during a labor day sale for an event I am having in a few days!

Date of experience: September 4, 2024

Thumbnail of user ellieb197
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I was greeted before I was fully through the door, told that everything was 25% off and that if I spent $200 I would receive an additional $50 off- the rep was engaging and happy to be there and made the experience very pleasant

Date of experience: August 1, 2024

Thumbnail of user nitinj28
Minnesota
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Fabletics has great quality scrubs for an affordable price and the website interface makes it easy to order.

Date of experience: September 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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