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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user sabrinae98
Utah
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Love Fabletics! The quality of the items has been amazing and they are such good material! I highly recommend Fabletics and continually buy from them!

Date of experience: August 1, 2024

Thumbnail of user christalb49
Kentucky
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

J was offered a great deal to come back then I did not receive all of the items in my order. I was 10 items short yet the order said complete. I called customer service and they sent me what was available at that time but now I have 1/2 of a bathing suit which doesn't do anyone any good. It wasn't until I called that I even received that.

Date of experience: July 1, 2024

Thumbnail of user lexib86
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I was on the phone with them multiple times and they said my refund would be back in my account and about a month of waiting it's still not in my account

Date of experience: August 1, 2024

Thumbnail of user amyb3241
Ohio
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I bypass my monthly credit every month bc I can buy sets for less than the credit. Why would i use a $50 credit to get $30 worth of stuff for free?!?!?

Date of experience: August 1, 2024

Thumbnail of user leonardom252
Washington
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Me encantó la calidad y el servicio al costumer es muy bueno!

Date of experience: December 2, 2024

Thumbnail of user patrickn536
North Dakota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics products stand out the sizes are smaller than expected and unfortunately were limited when I ordered. However, limited availability also means others at the gym wouldn't have the same outfit.

Date of experience: July 1, 2024

Thumbnail of user kendrak130
Pennsylvania
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The phone number listed on the website takes you to a third party company who trys to sell life alert necklaces. There are no actual customer service agents for a live call.
I ordered an exhange and received the exact size I had returned instead of the different size I requested. The help is so lacking that I am unlikely to continue purchasing due to the hassle when things go wrong. I have also purchased panties that fray and fall apart after one wash. Again, no CS support.

Date of experience: July 4, 2024

Thumbnail of user juliam1260
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Items take forever to deliver and method of shipping is highly unreliable—I had initially ordered a set in a completely different color, it never made it to me; when credited back, I couldn't reorder the same color. Highly don't recommend.

Date of experience: July 1, 2024

Thumbnail of user samantham1752
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I love the quality of the products. The comfort level is amazing. I will definitely be buying more and more. All the new color drops keep me interested in everything. I'm so happy I am a VIP to get amazing deals.

Date of experience: July 2, 2024

Thumbnail of user merileek4
New York
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Overall it is a good experience. Some clarification needed as to charging costs to belong to VIP membership. I thought it was a one time payment but it seems it's monthly. Ican't afford that so I'm going to need to cancel.

Date of experience: July 2, 2024

Thumbnail of user jasonb3725
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I order a bunch of items and did not like most of them, size, colors, etc.
I returned most everything and was not told that I would be charged full price for the items I kept, so I went from saving money by ordering in bulk to feeling like I over paid for shorts, 2 shirts and 2 pairs of socks.

Date of experience: July 1, 2024

Thumbnail of user albertp495
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

They shipped it to a different address. It was supposed to get to my office and it was delivered to a residence building, where there was an amazon locker. As you can imagine, I didn't have any way of getting into the locker (I don't live there). So it was a very annoying process to get my package...
The shorts are good but the shirts are losing color and I had them for month and a half, it makes me question its quality... Not very happy overall.

Value
Shipping
Quality

Date of experience: July 1, 2024

Thumbnail of user marier1164
Arizona
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They hang up on me one time…I was incorrect on a matter, but no need to hang up, just rude. Another time, I returned items to the store & requested that money held by Fab should be returned, they refused to do that. Its a hard company to deal with

Date of experience: July 4, 2024

Thumbnail of user jackieh896
Iowa
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Did not like that I was being billed for a membership after a purchase via an advertisement for a sale. This was not made apparent with the initial purchase. Also it was my first purchase every through this website. Their practice is very deceiving.

Date of experience: July 4, 2024

Thumbnail of user kathyc1793
Florida
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

I am really glad we have the options to skip a month in this membership. I mainly purchase for my daughters and grandchildren at Christmas and birthdays so it's nice to be able to skip a month!

Date of experience: August 1, 2024

Thumbnail of user forrestp32
Utah
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The majority of the items I purchased were of good to great quality. I've only encountered an issue with one set of pants where the zipper on the front right pocket separated within the first couple uses of it. The clothes are stylish and are well fitted.

Date of experience: July 1, 2024

Thumbnail of user lishae3
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The men's and women's lines of Fabletics did not disappoint with this purchase. With the amazing savings deals I was able to provide for the summer workout season and athletic season needs for active teens. They will not only play great but look amazing in the process.

Date of experience: July 1, 2024

Thumbnail of user helenw444
California
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

Tried on frozen store and had them mailed to me and then they didn't fit

Date of experience: September 9, 2024

Thumbnail of user tommyh356
Ohio
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Had an order cancelled, you would not believe the pain it is to get something reordered. They know what they are doing too. The discount system is built to scam you or trick you.

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2024

Thumbnail of user lucass340
Florida
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Love the deals. Love the clothes. Absolutely HATE the shipping. How long the shipping takes will eventually be the reason I cancel VIP/stop ordering. It's so awfully slow. Even the expedited shipping that's 15$. It'll still take a week minimum.

Products used:
Pants

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2024

Thumbnail of user jayn696
Virginia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I used to love their simple leggings and athleisure. But the fits are trying to be trendy and weirdly cut now, nothing fits right. The scrubs were terrible. The auto billing is super annoying, I ended up with a bunch of credits and no interesting options. Returns are easy though so there's a plus. & Cancelling wasn't a fiasco so that was fine too.

Date of experience: July 4, 2024

Thumbnail of user brunop113
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good quality, price and style. I enjoy shopping at FABLETICS, they have fast shipping, easy exchanges and returns. I am very happy with the customer service and all their products.

Date of experience: August 1, 2024

Thumbnail of user lindseys427
Ohio
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I was a member but soon realized that the company specials cater more to recruiting than retention.
The quality of items are ok… not great which is why I would buy on sale, but I'm not willing to pay non sale prices so I canceled membership

Date of experience: July 1, 2024

Thumbnail of user amberf611
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I was so excited to get the leggings but they were a weird material and just didn't hold anything in. I went to return them and I didn't even get my full refund

Date of experience: August 1, 2024

Thumbnail of user claudiak225
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The swimsuit material is so uncomfortable. It is heavy and does not stretch well. The shorts are beautiful and great quality but I thought I got blue and it looks more like purple.

Date of experience: August 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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