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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user mitzim57
Pennsylvania
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Store was clean and well stocked and organized. Employees greeted you with a smile and instructions of how the event will be held. In addition, strongly suggested purchasing items right after. Great to see old customer and new ones at this event!

Date of experience: June 5, 2024

Thumbnail of user jerrinep1
Oregon
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I am not satisfied because this website never has anything in my size. They advertise all kind of cute clothing items but are consistently out of my size. I ordered shoes and then it was canceled because they were out of my size.

Date of experience: July 1, 2024

Thumbnail of user cynthiab3015
Florida
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Great products. Good fit. Great quality stylish. Good variety

Date of experience: September 6, 2024

Thumbnail of user brianr2019
Texas
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

I've been getting Fabletics clothing for maybe a year now. All kinds suit me, and I wear them everywhere. I've sometimes found slacks difficult to find long enough for me, but I have several different colors and wear them often. Sometimes you are out of the color I want, though. Work harder on that, please.

Date of experience: June 8, 2024

Great clothes, subscription paradigm not to my taste
March 1st, 2023
Verified purchase
• Previous review

I've been very pleased with the clothes I have bought: fit well, look great, launder easily. It took me a while to learn how to say no at beginning of the month, so I was billed once for nothing and had to buy something. Never again. Will be cancelling soon. Have enough clothes, don't need aggravation.

Date of experience: March 1, 2023

Thumbnail of user neetham3
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Does not sit really well on the tummy. Keeps slipping down

Date of experience: September 6, 2024

Thumbnail of user ryanp1207
Tennessee
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I'm glad I have decent reading comprehension and awareness. That's all that stopped me from being charged the membership fee. Very dishonest pricing structure.

Shorts and boxers were good quality though 👌

Date of experience: June 4, 2024

Thumbnail of user ianj293
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ramon was super helpful breaking down the menu of the store. He recommended me a pretty good disposable vape pen. Quality is great, customer service is awesome. I enjoyed my first time coming in. Place has good vibes all around. I would go back

Date of experience: June 4, 2024

Thumbnail of user tammyl869
Missouri
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

These clothes are extremely comfortable and make me feel and look thinner!

Date of experience: September 5, 2024

Thumbnail of user mariat1499
Texas
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

I love Fabletics material and fabrics in female clothes and also, my grown children have requested Fabletics pants and tops for Christmas and birthdays for the last 3 years.

Date of experience: August 1, 2024

Great
November 4th, 2022
Verified purchase
• Previous review

Packet took a long time to arrive. Pants are great, but tops are more limited. I want a top that covers my a$$ but it's not too baggy. Bras are also perfect support but the inserts come off every time during washing. Men clothes are good quality

Date of experience: November 4, 2022

Thumbnail of user shandib12
Arizona
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I love your scrubs but wish you had more color options. Not all colors work for all skin tones. With only one color release per month and being a new customer, I can not get previously released colors (ex. Navy blue) in the style I like, in a size that fits because they are always out of stock.

Date of experience: June 4, 2024

Thumbnail of user mirandab227
Florida
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Fabletics has one of the BEST customer service representatives ever! They are always so kind, empathetic and helpful! Whether it's just for answering questions or helping to process a return, I've always left the conversation very satisfied with the outcome. Thank you everyone for making everything so seamless and less stressful for your customers!

Date of experience: June 4, 2024

Thumbnail of user heatherb2381
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Slowest shipping, poor inventory in my size of desired items- always. I'm an XS, and products that are not boring AF are always sold out. The workout shorts lack proper compression & this is compared to all other brands.
Someone in design needs to hear this, LOUDLY. The world has enough plain workout clothes. The cute prints in happy colors? That's motivating, uplifting.
The basic drab colors, ridiculous prints are available literally anywhere. Differentiate & elevate.

Date of experience: June 4, 2024

Thumbnail of user glendab370
New Jersey
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Items always arrive in a timely fashion. It's also great that I can stop and start our savings whenever necessary.
Overall, great shopping experience. Itsvall good that there are neighbourhood stores nearby.

Date of experience: June 12, 2024

Thumbnail of user deanh528
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The tops are not true sizes I'm in a large to X-Large but your xl is to tight on me

Date of experience: September 1, 2024

Thumbnail of user morgant176
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

They sent me the wrong sizes, I reached out to every single avenue of customer service with no response. Asked to cancel my subscription and they conveniently never answer. Scam all around, stay far away

Date of experience: June 3, 2024

Thumbnail of user parisu7
Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have been waiting for my white chino pants for almost a week. Delivery company can't follow simple instructions. They say 2 failed delivery tries but I was home each time they tried to deliver. So unhappy with the mail courier of choice of Fabletics. Customer service isn't any help either.

Date of experience: June 3, 2024

Thumbnail of user glennl353
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Made two orders. First order received and very satisfied with the shorts - price and quality. Second order lost somewhere but are being replaced. Looking forward to their receipt. My only complaint is delivery could be quicker.

Date of experience: June 3, 2024

Thumbnail of user joshuak552
Michigan
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Stitching falls apart after 3 washes, shirt collars turn into bacon neck after 1 wash, and the "subscription" credit/point model is an absolute scam. Customer support is useless. Stay far away from this company's garbage.

Date of experience: June 3, 2024

Thumbnail of user laurag2462
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Customer service had multiple chances to rectify their mistakes, but they failed to take action. I'm considering switching my membership because prices have increased without any improvement in quality. Additionally, I've noticed they are imposing tariffs on their customers.

Date of experience: June 3, 2024

Thumbnail of user jaimeb314
Maryland
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Last order was cancelled because I choosed for it delivered while on vacaction at a hotel adress instead of my home address. Instead of calling or asking me to call and confirm. Because of that I missed the special price and to make it worst items were no longer available.

Date of experience: July 1, 2024

Thumbnail of user hectort137
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Im very satisfied with my ne shorts, its a really nice sales and very good deal for the price I really want to get cople more for summer i hope the offer kip or still on for more longertime ok thank you very much for this opportunity

Date of experience: July 1, 2024

Thumbnail of user nulln10000
Louisiana
4 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Shipping is slow, slow, slow on exchanges. They told me my replacement would be shipped immediately after my return shipping label was scanned by the carrier. They even sent me a confirmation email that my exchange was being shipped out. But then they continued to sit on it for another week and a half. Whole process took 2 1/2-3 weeks. They don't practice what they preach. They make you buy these membership credits for $50.00 each every month, then make you spend them on less expensive items.

Date of experience: June 4, 2024

Thumbnail of user jesuso114
Florida
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Great product, great quality and design. Me and my wife love this brand and what it offers.

Date of experience: September 5, 2024

Thumbnail of user ericp1890
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love my products, just had to get the right size. But awesome shorts and pants I ordered fits well and easy to wash after use. Definitely ordering some more stuff now that I was able to try a few items on.

Date of experience: June 3, 2024

Thumbnail of user christianab17
California
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I have my favorite few fabrics and legging lengths and they are always sold out of my sizes

Date of experience: September 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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