Fabric.com

I sew.

Sometimes I seek designer fabrics from Brunschwig or Scalamandre.

But for basic ticking, notions and other sewing supplies, Fabric.com is perfect.

They have a wonderful array of casual and hearty materials at affordable prices. I used their ticking in each bedroom of a summer house... coordinated with the wall colors.

I unreservedly can endorse this company... the business and shipping end is as equally efficient and reliable as is the fabric quality.

Five stars.

I bought multiple things all around a particular fabric I ordered from this company. Well, a few days later, they didn't ship my order, they cancelled it! Now it's out of stock they say and they're not sure if it's ever coming back in. The informed me their website is not usually updated, that they are very behind on customer service emails, and when I spoke to a rep about the situation he admitted that yes, I was basically screwed and there is nothing he will do about it. Wow. WTF kind of customer service is this?!? That was my first order with this company. This company is a joke. Now I own a bunch of things meant to match that one fabric that I can't get and is very hard to find anywhere else. Awesome. Thanks a lot idiots.com, I'll take my business elsewhere. Oh, and you can't even leave a negative review about them on their site because they won't let it get posted so what you see is only what they allow.

They charged me immediately, then did not ship for a week and half and then said they were out of the fabric. They will not refund my money. I have contacted them over 20 times, and it has been over a month and still no refund. I think they are just crooks. DO NOT BUY FROM THEM. Their online chat is a joke. I was on for over 2 1/2 hours and never go through. Called and was on hold for over 3 hours. Email and they never answer. So I am just out my money.

I bought fabric which was shipped from USA to the UK and was very happy with the service I received and the delivery time. As a first time buyer I also received a discount on my purchase which helped with the overall costs. Parcel arrived within 8 days. It was better to buy through the site direct than going through Amazon.com who were charging more for the items and delivery. I would definitely use the site again. The only downfall was the import charges which are a UK issue not related to this website.
A highly recommended website with beautiful products which I look forward to using. Thank you!

I live in Canada and have ordered fabric from them for at least eight years. I wanted to order a swatch and when I went to checkout, my shipping charge was $17.50! I phoned as thought that must be a mistake. The person I spoke with was condescending and told me that is that standard rate for international orders. Give me a break... put it in an envelope with a stamp on it and charge me for postage. Other online fabric stores in the US usually send it to me free. I now try to avoid dealing with them as much as possible.

I absolutely love fabric.com. They have a wide selection with prices that vary from high end to thrifty. My orders are received within 2-3 days and always come well packed and cut as ordered. I have placed 6 orders with fabric.com since becoming a member in November 2013. I have even had a few of those orders sent to a friend's address and they have never sent them to the wrong place.
I haven't had any experience with their customer service because I haven't had any issues with my orders.

Had fabric in my cart for over a week at $7.57 per yard. After they promptly setup my business account, at checkout I realized they had not set my account up as tax free. Called to let them know at which time they fixed it over the phone but the prices in my cart immediately increased on two items. The $7.57/yd went up to $14.98/yd. Customer Service said for me to place my order at the new price and they will review the sale prices and give me credit towards a future purchase. Later, they actually told me they couldn't find on their end where the fabric had been on sale. Unbelievable. I've looked at my cart every day for over a week and compared costs. How can a Company not know what prices they have advertised? Similar pricing incident through Amazon. This Company is horrible.

I placed an order with this company nearly a week ago, still hasn't shipped... there site said it was "pending" so finally I emailed and they replied that an item I had ordered was out of stock and to replace it with something of equal or lesser value. I responded right away and told them to ship the rest of my order without it. I haven't received a response yet and the order is still on hold... I won't order from this site again. On the website it says it will ship within 2 to 3 days. I call bologna on that!

These guys are really incompetent. I have ordered twice now, think that I would have learned from the first time. First time I ordered 2 yards of a very large, repeating pattern. They sent me two, one yard pieces, which were useless. This most recent time i ordered 4 1 yard pieces of stretch lace in different patterns. They sent 2 yards of the same lace pattern an a yard of cotton canvas. They did refund my money both times but really that's not what I wanted. I had to pay shipping and I ordered mostly for convince, which it was not.

I recently spent hundreds of dollars with fabric.com. Then I placed my most recent order for 6 yards of fabric. Their website said they had 27 yards in inventory. Imagine my surprise when I received a 4 yard cut and a 2 yard cut. One length was folded right out and the other cut was folded right side in. I am assuming the 4 yard piece was a "return" from another customer and fabric.com wanted to unload it on me. Their inventory yardage went from 27 to 25 yards after my order so obviously the 4 yards came from somewhere other than from the bolt. I guess they don't want to establish a loyal customer base. I will NEVER get fabric from fabric.com again.

I had my social security debit card stolen. It was used at fabric.com and at other stores such as Sears. I contacted fabric.com and they told me that my bank should just reimburse me. Then when I went to Amazon Jeff Bezos who owns this piece of crap company, I was contacted by Angelina from fabric.com. She stated that she will make sure I get my money back. After many email excuses, she has now stopped answering me. Not only did someone steal my debit card, they bought things with it and was paid for with my hard earned social security. Sears was very cooperative and gave me back my money. PLEASE DO NOT ORDER FROM fabric.com. They are con artists. They are liars. They do not care about the customer. I am very surprised that Jeff Bezos allows a company he owns to have such a poor business standard.