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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 5th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
Great looking print with my son and his family's names. Looks great after I had it framed and matted.
I purchased this product for a close friend for Christmas. They loved it for the beach theme, the personalization and uniqueness. Thank you
Personalized beach themed pix
Rolling waves over the sand are pictures my friends post all the time on social media. So this product was fitting.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All around good experience... good quality, it came quick, and it looks just as pictured.
Very pleased and plan to place another order
I saw the ad on facebook
We needed art for the living room and I like the idea of it being personalized.
Start to finish the process of designing and purchasing was so simple and the product came right one time and is absolutely beautiful!
I bought the sign where I could put all our names on it including our pets. A nice touch to our home :)
I received a duplicate of the one I ordered that was even bigger and never got a response when I emailed about it.
Based on product reviews
Again based on product reviews and thought it would make a great gift for a friend
Very quick and easy shopping experience! I had so much to choose from! Excellent quality and I will definitely purchase from here again!
I have seen their ads on facebook and I've always thought how thoughtful and beautiful their products are.
I chose this product because my sister lives in Tennessee and I live in California, and this is a sweet reminder that we are always together in heart.
Hi Ava,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Very quick and easy shopping experience! Love it!
I have seen their ads on facebook and I've always thought how thoughtful and beautiful their products are.
I received my order and it looks great! However the hanger was on the wrong side so the picture hung upside down until I changed it.
Liked the picture i found.
A thoughtful present for my wife.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I saw the add on Facebook. I looked at your website and saw so many beautiful pictures that you get to choose the names and scenery!
You had an awesome add. And I saw it on Facebook. I have never saw anything that great.
Because I chose what I wanted on my picture and scenery.
Amazing customer service even with how busy it was for the holiday! Granted my picture didn't arrive until after the holiday, but my mom loved it!
Loved the idea of having my parents and siblings all on one board that’s not a family picture.
The mountain theme is my family. Our second home is being in the mountains spending time with eachother and making so many funny memories! Getting unplugged for a while is great.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This was the easiest present to purchase ever! I figured out what I wanted I entered the information and it came very quickly to my house!
I've purchased from you before
I was looking for something that the whole family could enjoy to celebrate seven happy years of marriage!
I was a 100% impressed with my personalized canvas. I paid in full and received my canvas within 10 to 14 days after I purchased it.
I chose family gifts off of Facebook. I saw a lot of good reviews about the company.
I chose the product because that's something that I've always wanted
No tracking number was supplied. What was stated was, "you will receive text message when your order ships".
Long lead time and goods were damaged upon arrival. Scratched print was a disappointment after a long wait.
Unique personal gift.
Custom item for family
I accidentally ordered 2 of the same canvas and the customer service was quick it refund my money and change my order
I accidentally ordered 2 of the exact same canvas in the customer service department was quick to refund my money & change my order
Referred by a friend
Love of family and sunflowers
It was super easy to work with this company. They communicated effectively when they were delays. Overall, it was a great experience.
Speedy delivery and greatly package for safe delivery. Just wish the names were a little blurred to match the picture for reality.
Looked like a great gift idea
Nice background and idea
I have ordered before and I loved them. I will order again. Wish I could put a family picture on this canvas.
Quality, Price and fast delivery
It is beautiful and well made
Hi Gail,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Quality, Price and fast delivery
The portrait I chose was perfect, no spelling errors, the size is great as well as the price. And it shipped quickly!
An add on Facebook caught my attention
I was looking for something that fits my family
The print made it safe to my sister and she loved it. I saw pictures and it turned out so very nice.
The print is not very detailed, almost fuzzy. Also, it is so dark you can hardly see the names on the tree.
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Thank you for your review. We are truly overwhelmed with such wonderful feedback. This makes us strive more to provide the best service possible. If you need any assistance you can call us at 800-452-3420 or send us an email at care@familygiftsco.com