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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
Looking for a gift for my sister's birthday found the painting and bought it. And it looks good and she said she loved it.
Saw it online
It looked cool
She cried when she opened the box. Her friend videoed it on her phone when she was walking up and she was crying she was so happy.
I hadn't received an email in a week about where we were in the process. The young lady was very pleasant and very helpful.
Very pleased with the communication when the order was delayed. My order was not as affected as some so my delay was minimal.
Instagram ad
Looked like a unique gift idea.
The print is a bluish/ grayish color and looks like a cheap copy. I would have preferred it black and white or even a sepia tone.
Great experience 1st time ordering from your business. Disappointed that I did not receive Digital copy
Saw on internet
Special gift for my wife
Hi Pascual,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Horrible timing for delivery, it took way to long. I ordered other things weeks after this and got them within days. Yours was a month
I chose them because they happened to come on line and I found them
I felt my family member would like it
All was great took a little long to be delivered but that's understandable with the pandemic issues!
Was looking for personalize items and your company popped up!
It’s was a family gift
Unsatisfactory, did not get the correct product I ordered after a 7 week wait. 2 1/2 weeks late for my Wife's Christmas Present.
Thought they had a product my wife would like for Christmas.
I thought it would look nice.
Easy. Great communication. I appreciated that they checked to make sure our order was correct. Also, kept us updated on progress.
We received a canvas like this about a year ago. We now have another grandchild. Lol Our daughter purchased the first one from you
Great company fast shipping good quality! Prices were fair. Wish it was easier to track packages thru website or email.
Seen on Facebook
Hi Kelsey,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
I love everything about my experience with family gifts co. Definitely will be ordering from there site again.
Friend ordered from here and I loved it.
Loved the layout of the canvas.
Delivery quote completely off, when I tried to get into contact with them took several days for a response and it was an auto generated.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The canvas came out beautiful and my mother loves it! Quality is great & professional! Definitely ordering again soon!
The ads got my attention and decided to give them a try! Super happy I did!
It’s a wonderful idea for a gift to a parent!
I was told my order would be here by Christmas from numerous customer service representatives but did not receive it until days later.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Everything was printed accurately with confirmation to ensure you were satisfied and approved before shipping.
Unique gifts
Very good, just navigating thru all choices was overwhelming since there were no narrow search option link.
Saw advertisement on social media.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very good, just navigating thru all choices was overwhelming since there were no narrow search option link.
Saw advertisement on social media.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered as a gift delivered straight to my son. Delivery took longer than expected, but over all happy.
Unique gift
Something I thought my son would appreciate
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This order did not arrive in time for Christmas. I just got it today 1/3/21. Your company has already refunded me. I'd like to make that right
Family gift
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick delivery, high quality and beautiful My family was very impressed when I surprised them with this piece!
I saw it on Facebook and thought it looked really nice
When I put our names in and saw how great it looked, I figured it would go perfect in our living room
Hi Amy,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Easy order, fair price, and quick delivery. With some much uncertainty about online ordering, this company is a keeper!
Advertisement online
Unique and quality
Easy process, reasonable price. Hoping the product is equally impressive.
Advertisement online
Good product, very long time-frame to get fulfillment and delivery. Many customers had a similar experience.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast shipping. Gave this as a gift and was loved by the recipient. Great company to do business with.
Took too long to get. Ordered before Christmas did not receive until January. Then I got two of the same picture.
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Jason,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!