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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
My mother absolutely loved her "This Is Us" canvas. It was the best present I could ever given her.
The deal that was offered
It was a perfect representation of what our family stood for
I saw the ad on facebook. Did a sample of what it would look like. Loved it and ordered.
Saw the ad on Facebook
Thought it was the perfect gift for a certain family
Very poor. First order got supposedly lost. Second one came in damaged box and clips were bent in.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast
Can't wait to get it's a Christmas present
Thank you so much, my husband loves his gift. I'm going to order one for my brother soon
Great reviews and great prices
We have a ranch and we raise cattle and race horses
I'm excited to see the end result. Thank you for the spin wheel because I enjoy using coupons.
The ad on Facebook
It was simple and fast.
I'm excited to see the end result. Thank you for the spin wheel because I enjoy using coupons.
The ad on Facebook
Just completed order have to wait and see how service is and what the finished product looks like.
Just completed order have to wait and see how service is and what the finished product looks like.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered canvas 2nd of Dec with a delivery date of the 14th. I received my order on Dec 28th. Too late!
Advertisement.
I knew my sons would like them.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love your ideas.
We order two canvas as Christmas Gifts!
We got them on time and were really good quality.
I would have given five starts because they were really good with following up on email with the order but as a constructive criticism we could not get on the phone with no one. Even after we left a voice mail.
But generally we are very pleased with the company!
It was a Facebook Advertisement and I decided to give it a try.
The products looked really nice on the phone. I felt a little skeptical because I didn’t know the company and we couldn’t get anybody on the phone.
We took the chance and we don’t regret it.
Very nice Canvases.
Living in the New England area during autumn reminds me of the motorcycle trips we would make.
Been debating and finally went for it
It was amazing and more beautiful than I expected I will definitely order again in the future!
I ordered it for friends and was skeptical but we were happy and satisfied receiving the canvas.
Saw it on instagram, had concerns but decided to order and I had a great experience
Its a perfect wall decor, mostly liked by everyone
Very fast and easy, my daughter and her husband loved it, I ordered 2 more, for me.
Seen it on Facebook
Looks well done
Very fast and easy, can't wait to see the finished product.
Seen it on Facebook
This was the first time I have tried to give a personized gift to my daughter. She loved it!
I'm very happy with my experience, thank you. I look forward to hanging up my sign
My canvas print looks great, just like it did online. It arrived in the time expected.
Saw an ad in Facebook for something I though j would like and found what I wanted there for an okay price.
I liked the look of jt.
Awesome gifts to give to family and friend however I was disappointed with the delivery issues.
Love the quality and pricing.
For a Christmas gift for my brother's family.
I absolutely love the craftsmanship that goes into making one of these. Beautiful work of art
Awesome quality & ordering is a breeze
I absolutely love the craftsmanship that goes into making one of these. Beautiful work of art
Awesome quality & ordering is a breeze
Easy to order. Great product. When I received it I was extremely happy with the quality.
Had a lot to offer
Perfect for a gift
I was so happy when I took it out of the package my mouth watered Lol
Saw it on Facebook
It was everything I love in one picture
I was so happy when I took it out of the package my mouth watered Lol
Saw it on Facebook
It was everything I love in one picture
Easy and simple, glad it is American made and I love the no hassle return policy
Love the look
Easy and simple, glad it is American made and I love the no hassle return policy
Love the look
Shipping time was brutal. Almost didn't have it for Christmas and I ordered it in November.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Was absolutely great and have no complaints. I would highly recommend this to everyone i know
Because I care
It was of great value and meaningful
Hi Justin,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Everyone loved the quality. I loved it will be a returning shopper for sure. Thank you
My son raise all his kids alone, my grands!
Gift was not reliever on time suppose to be there on mothers day didn't arrived 2 days later.
Said they would refound my shipping of 20 dollars and I still didn't recieve it
Was different and like ot
Something special for my mother in law
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Beth,
Thanks for your honest review and we apologize if your order did not arrive on time for Mother's Day.
I went ahead and checked our file for your refund and confirmed that the refund of $20 was processed by one of our agents on May 10. This amount should be credited back to your original payment method now.
Again, we apologize for the inconvenience we have caused you. Please let us know how we can earn a 5-star rating from you so that we can improve our services.
If you have any questions, please let me know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and kind regards!
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Cheryl,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!