Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
TOP NOTCH products~ Thank you! Our friends were SUPER happy with the surprise we sent them. Thank you
Great products
We loved it!
My family was so wowed by the canvas! It's a beautiful gift that every family should have!
Ordering online was simple and easy. They only thing that I wasn't satisfied was the delivery time.
I saw the advertisement and said that I would give this a try because the products presentations were very good online.
Grat presentation online
Very easy to order also it is more beautiful in person will definitely order again
Saw the pictures they are different but wasn’t sure about the outcome they are stunning
Something to symbolize my grandchildren
This was the best order I've ever made so easy and order shipped quickly also
I’ve see beautiful pictures and I wanted to get for my husband and mother
This was our children for their grandmother
Was great working with this company, very quick and just what I was looking for
I have been looking for something to cover an attic door and wanted something... memorable and your beach pic hit a note
It had matched what we had tried to get a picture of on a beach, only much more visible than our pic
Was great, just put all the add-ons at the end in one window and skip the over and over dismissal process
I have been looking for something to cover an attic door and wanted something... memorable and your beach pic hit a note
Easy process, great customer service. Awesome product, made a great Christmas gift. They loved it!
Facebook marketing
Received it quickly even though there was a hiccup in the delivery. Family loved it!
Original. Haven't seen anything like it.
It was a great idea for a great price. Fit all the kids and grandkids on it.
The product is awesome, I am totally satisfied. I will be ordering another one soon.
I just liked it ad soon as I saw it. It is a great idea for a family room.
It's a great gift just doesn't really look how I was expecting it to look
A family member referred me to your site
For a Christmas gift
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy ordering. Just the add-ons should be added at the check out not after everything.
It totally fit my needs
Easy ordering. Just the add-ons should be added at the check out not after everything.
The price and turn around tine
Good experience overall. I done priority mail but I was in a hurry for Christmas.
Disappointed because I received item and it was damaged... waiting to receive un damaged product
Because product looks really nice
Because we have horses and we both go riding
Very east to order. Received emails letting me know what step my order was in.
Anniversary present
Anniversary present
I ordered 3 of these and I love them all. Hopefully my family will also
Very nice people at customer service but very frustrating the gift didn't come for Xmas.
Great family piece
Got lost in the mail delivery, made order again received in time for Christmas gifts
I bought three canvases for my children, they absolutely loved them and so did I.
I liked the choices.
I wanted something unique and special for my kids this year, this fit the bill and they were very happy.
Super fast delivery, great quality I love it and will recommend it definitely to others
Saw it on Facebook and gave it a try
Took a chance
Horrible was supposed to receive it before Christmas never did never heard anything from them
Horrible was supposed to receive it before Christmas never did never heard anything from them.
One of a kind
Very easy to work with and great price, Makes easy gift giving for my family.
High quality work for a great price.
I liked it.
Very easy to work with and great price, Makes easy gift giving for my family.
High quality work for a great price.
It was a great experience. Shipping was fast and the picture canvas turned out beautifully.
It was the best for what I wanted and will be coming back again
It fit perfect for the people who will be getting it.
I am very pleased with my canvas. My order shipped within 2 weeks of ordering.
I saw an ad on facebook.
For a gift.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Donna,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!