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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
I thought I ordered the color version came in black-and-white very disappointed
Seen on the Internet
Love the idea of putting your whole family on the picture
Loved purchasing this special gift for my loved ones. I'm sure it will be treasured for years.
Liked the product
Very creative
Love the potential product. Can't wait to actually see it.
Found on Facebook
It was quick and easy to find and order what I wanted
Both prints were beautiful and the ones wh received them loved them
Was so pleased to receive exactly what was represented from the website!
Was an ad I clicked on from FACEBOOK (I think). Was so happy that what I received is what the website represented. I'm sure I'll be using them again for potential family gifts.
Great quality, I was impressed with the packaging for shipping. Great communication
The ordering process was easy and direct. Communication was good by seller.
Beautiful products!
It represented my family’s lifestyle.
Super easy and very professional. The ordering process was simple and convenient.
I saw the advertisement for them and the products looked very good.
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* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jon,
Thanks for your review!
I see that you gave us 4-stars and we appreciate your honesty. Please let us know how we can earn a 5-star rating from you so that we can improve our services.
If you have any questions, please let me know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and kind regards!
Easy to make custom canvas art can't wait for mine to come
Any time I had questions the customer service was quick with a response and got the answers I was looking for
When I first seen the add on Facebook I told my boyfriend I wanted it
It was beautiful, the detail of the picture caught my eye
Hi Tara,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Easy to make custom canvas art can't wait for mine to come
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Other than the mix up and delivery time I loved it and so did my mom it was worth it
Loved my canvas and it came so fast! It looks so amazing in our family room!
I loved the picture and most importantly, my son and future daughter-in-law loved it even more!
The personalized pictures were beautiful.
The picture showed a beach scene with a pier. My son and future daughter-in-law are getting married in the beach. It made the perfect Christmas gift.
Great quality, it's so much nicer in person! Bought for my mother in law for Christmas!
Found an ad on Facebook with good reviews!
I loved the idea and being able to add all the names
The picture arrived with a huge scratch and gouge on the front of the canvas. :(
Very professional and quick to address any issues prior to printing.
Very efficient!!!
My husband purchased one for me andI love it. So I decided to buy one for someone.
The Red Covered Bridge is vibrant and rustic perfect for the person who will receive it
Easy and affordable, came on time and was of great quality
Good. Easy to Order
Happy with shopping with this company.
Would recommend for personalized gifts.
Great quality and size the canvas was very sturdy and beautiful.
Answered and responded to all my questions in a timely manner
I saw an ad for your product on Facebook and I figured let me give this a shot because I loved the pictures.
Loved the personalization of the product
My canvas arrived loose and baggy, And the material is cheap
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Julie,
Thank you for letting us know your thoughts and we apologize if you received your order damaged.
Please check your inbox as we have sent you a private message regarding this issue. We're looking forward to your reply so we can further improve our services.
Thank you and have a nice day!
Was late, very late, but did receive it and its great
Looked like quality work
Ordered really early for Xmas and received it way after xmas
I liked it and it was personal
It looked good
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love my canvas! After opening, I immediately hung it up!
Beautiful work really great work so glad I saw my friends
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Daniel,
Thanks for your honest review!
Upon checking your order, we found that you ordered our Ocean Dock with Saying 2 Multi-Names Premium Canvas which is only available in black & white.
However, we understand that you are unsatisfied with your purchase - we can help you with that. We'll be more than happy to process a replacement for your canvas.
Please let us know how you would like to proceed so that we can assist you.
Thank you and have a nice day!