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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
My experience was kind of rough because I took a long time but I'm very happy and satisfied and she got it thank you
It is a gift from my mother I am waiting for her to reply to me. But I know it’s going to be beautiful and she’s gonna love it so happy she finally got it
I choose your product because I believe you do excellent work thank you so much
Grea
My dad loved the canvas with all of his grandchildren's names! Deliver my was super slow and didn't make it in time for Christmas.
As a Christmas gift
This is the second time of filling out a rating. Unfortunately. I'm going to unsubscribe to any further notices from Family Gifts Co and sitejabber.
Quick. Detailed. Mine. Specific to me and my situation which gives good art a piece of sentiment and enjoy putting in your house.
I liked the pic and that I could personalize.
Picture is great, but I ordered in November, as a Christmas gift, and it showed up the week after Christmas. That was disappointing
I liked the product
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered well before the cutoff to receive before Christmas. Guess what it didn't show up as guaranteed. Never will I ever order again.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My wife loved it! She was so happy to receive. Quality is amazing. Communication was A+ worth every cent. Will be buying more
Looked really nice quality appeared to be top of the line. It actually met our expectations and beyond.
Ed
With delivery & overall picture and frame! Worth every cent. So beautiful I bought lights to highlight the picture hanging over my fireplace.
Saw advertisements on Facebook
The quality shown
This is an incredibly personal gift that showed up just in time. I wish I would have gotten the larger version. Very nice!
I liked the personalization and style of the picture.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I can't wait to get this, it will be the nicest Christmas present I have ever had. My shopping experience was wonderful
I saw the ad
I saw your ad on Facebook I was leery to try because it was a Facebook ad but I will with my feeling that all would be perfect. My pictures are absolutely beautiful and I will order again. It took a little longer than I expected for delivery but under the circumstances with the Postal Service I completely understood. The company kept me informed every day and they were very apologetic for the delay. But it certainly wasn’t the company‘s fault for delayed shipment. The company was absolutely awesome to work with.
I can't wait to get this, it will be the nicest Christmas present I have ever had. My shopping experience was wonderful
I saw the ad
Your continued contact was / is awesome service. It had a wrong house # on it but fed ex corrected when I called.
Saw add on FB and wanted an original
Cause it’s a cool idea
Deceptive marketing, unable to deliver, scam company. Do not buy from these frauds. They block negative reviews and only keep positive reviews.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I had such a wonderful experience with this company. Excellent products, customer service and received my canvas in a very timely manner.
I had a Minor error with my shipping address and they resolved the issue immediately
Not happy with delivery... package sat in NC for 2 weeks! So we missed giving the portrait as a gift for Christmas
Loved the idea
Loved the idea
The Canvas print turned out beautiful and I am excited to give it as an Anniversary Gift... they will love it!
Anniversary Gift
Words will never express how beautiful my canvas painting is! Simply gorgeous! First thing you see when you enter our home.
Because of the good reviews.
Memory keepsake if my children and my one son who was a soldier who is no longer with us.
Thank you so much I'm super excited about receiving these for my Christmas gifts! I know my girls will love them!
I've been looking at these on Facebook for days! They are just beautiful
Fell in love with them the first time I seen them! Will be ordering more!
Thank you so much I'm super excited about receiving these for my Christmas gifts! I know my girls will love them!
I've been looking at these on Facebook for days! They are just beautiful
Easy shopping and explained everything. If I had anything extra to add they were right on it. Very helpful and polite.
I wanted something with my whole family on it.
I received someone elses order and my order has still not shipped 21 days after calling about receiving the wrong item.
I bought a gift for my mother and sister, they were both amazed and had never seen anything like it before
Something different and unique
Something different and unique
Ease is use of site, good feedback from staff when I had questions, disappointed with length of time for shipping.
Bought from there previously and satisfied with purchase
It was an anniversary gift.
Bought this for my daughters family and I am thrilled with it. Cannot wait til they see it at Christmas.
Found it through Facebook
It included the entire family and would look great in any home.
This turned our beautiful my mother was very happy with it. We had 6 names on it. Would definitely recommend!
My experience was super easy, fast and all around a pleasure to deal with. I recommend your company to everyone.
I was looking for an Xmas gift from the kids and I for my wife and came across your advertisement on my phone.
I chose this product because we have black and white pictures already and when I saw this one I knew it would be perfect.
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Misty,
Thanks for your honest review!
We're looking forward to having your order shipped out to you so that you can receive it the soonest! Let us know if you have any questions or concerns by calling us at 800-452-3420 or by sending us an email at care@familygiftsco.com
Thank you and stay safe!