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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
Quality is excellent, came in time for Christmas, kept me informed by tracking delivery. Will cherish for years to come.
Saw on internet and loved the look.
Personalized gift is always a great family gift.
I was very happy with my purchase! It came fairly quickly for a personalized product and was extremely high quality!
Saw it on Google.
Your website is not very user friendly on a phone. It wasn't showing my purchase so I kept re-doing it and then I had 3 of the same thing in my cart and there was no way to remove the duplicates.
Saw it on Google.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
After many days and no way of tracking I finally received product. Poor communications! But the the picture was fabulous!
Liked the product being advertised.
They were different and beautiful!
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very prompt and professional service. I love the fact that they verify it with you before it is shipped out.
Saw on Facebook and it looked beautiful.
I wanted to do something special for my mom.
Had this sent to my daughters family in another state. I did not personally see but my daughter loved it.
Good reviews
Looked beautiful online
Thanks it was beautiful will shop in the future and I will recommend this website to other people as well
A friend of mine ordered her mom one and I liked it and wanted to do the same for mine
Because it was something thats meant from the heart
Second one I've ordered. Great quality. We added a new baby to the family so had to include her name
Great price and craftsmanship, creativity
Great customer service
Hi Jennifer,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Second one I've ordered. Great quality. We added a new baby to the family so had to include her name
Great price and craftsmanship
I was very impressed with how fast they shipped and the canvas is absolutely gorgeous! I am definitely buying more!:-)
We needed some beautiful decoration inside our home and Family Gifts Co seemed like the right people to purchase from. Amazing customer service!
Because the names on the products mean a lot to my fiancé and it was a perfect way to make him feel special as well.
It was the perfect Christmas present for my husband! The quality is top notch! Will definitely order from them again!
Because the products caught my eye... very pretty
It has been fun being able to see our names on the frames before we buy.
Navigation easy. The price product is great quality and the delivery was super fast. Very pleased. Will recommend to everyone
Received an email
Mother’s Day Present
Received an email/text
Your company was prompt in returning emails to mine. Once you knew that I would not be receiving my original order to made me another to replace it.
I wanted a gift that was made especially for my loved one.
I look for quality when I shop, that is offered at a good price
I like how much attention they gave to the order process. Notifying me every step of the way and even followed up to confirm it was received.
My picture looks amazing. It's a gift for my daughter and family and I can not wait until she opens it on Christmas. Thank you so much
Advertising and a recommendation from a satisfied customer.
Wanted something special but yet personal.
The cups I ordered are beautiful and have become my favorite to use in the morning during "coffee time"
I saw it in on Facebook
I needed new coffee cups
My pictures arrived when expected and they were stunning. My husband cried, he was so happy with his gift.
I chose family gifts because of the themes offered on the pictures.
The themes were so unique. They were a perfect fit for my family
Great! Easy to order. My portrait came in great timing and I'll definitely be ordered from this company again.
Saw online ads and loved the product
They are beautiful!
Too many unsolicited "wait you order is not complete". If I wanted something else I would have ordered it.
Just got a mug.
I liked the products.
Too many unsolicited "wait you order is not complete". If I wanted something else I would have ordered it.
Just got a mug.
Ordering this was a little difficult. I had trouble navigating through my personal information. I finally got it. Yay!
I Saw product my son purchased from you and I thought it was great.
Ordering this was a little difficult. I had trouble navigating through my personal information. I finally got it. Yay!
I Saw product my son purchased from you and I thought it was great.
Love all your ideas you have great quality and everything you guys do I would recommend this to anybody
Good quality
I like the product
Good quality
Great product, came just as advertised, customer service was also excellent, was able to make a change very easily
Everything went great from start to finish. The print is gorgeous! Will definitely order from Family Gifts Co again!
The print came out really nice and has a very professional appearance with custom names at a good price.
Good experience, quick delivery. Had no issues with my order, I just wish I could have gotten it framed
Easy site to customize my picture. Had no problems with anything. And the picture is exactly what I ordered!
Seen it on Facebook and checked it out.
I always wanted a customized picture with my kids names. And I was not disappointed. I love the picture. And so does everyone who sees it.
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi TaLeese,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!