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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
I love how it turned out and it was delivered in perfect time. The wedding is Saturday! I know the bride will love it too!
The quality was spot on and the communication with emails to let you know what was going with your picture was really helpful and nice
Quality and creativity
A gift for my wife
The ordering process was easy. Shipping was good and it was packed very well. The wall hanging is beautiful!
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Wanted a piece with my families names.
Everything was great except it said 10-14 days for delivery and it took 22 days but at least it came Christmas Eve lol! Everything else was great!
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Looked like a cool gift and it was, wife loved it.
The canvas prints are very nice. The site has many choices of style and design. They are very easy to work with and the site is simple.
I had them change the font style on 1 of the products I ordered. They were very flexible and gave my multiple choices.
I chose Family Gifts Co. Off of a FB ad. I checked their reviews and liked what I saw.
This is my 2nd print from them. I liked the design and colors. The quality of their product us excellent.
Very beautiful and unique items! I don't have to worry about duplication! I am excited to get these items!
Price, quality and uniqueness
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very beautiful and unique items! I don't have to worry about duplication! I am excited to get these items!
Price, quality and uniqueness
Delays in order has been awful. When I ordered in early December, I was not prepared for such delays.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
They never reply to email and never send your items. Don't trust this site never can speak to anyone
Amazing every e mail was followed up with another e mail contradiction what the previous e mail stated. One lie after another. So sad!
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This was a gift to my sister and her family. What a big hit this was. Very easy to order and great customer service.
Initial order was lost in shipping they replace my order and was delivered on time and they had fantastic customer service
Initial order was lost in shipping they replace my order and was delivered on time and they had fantastic customer service
Same product on Facebook and thought it would make a great gift for my daughter
The picture frame is really nice. The package was not wrapped correctly. The box was damaged when it arrived, luckily the product was not destroyed
Amazingly smooth. It was a great gift and a smooth transaction. At the end of the day, my family was thrilled and amazed!
I was looking for Mother’s Day gift, and the canvas caught my eye. Started to dig more and more and fell in love!
I was looking for Mother’s Day gift, and the canvas caught my eye. Started to dig more and more and fell in love!
Hi Cole,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
It was easy to order and had very good communication. There was also fast delivery and it was packaged well.
I came from an advertisement on Facebook and my friends had also ordered from here.
They offered a beautiful background to the product that coincided with good memories we had.
Easy to order and delivery was right on time. Kept me updated on when order was done and going out for delivery
Liked product and reviews were good
Perfect Christmas gifts for mr kids and their family.
Fabulous Would be the way that I would describe this company in all aspectsYou guys are amazing thank you
Great very knowledgeable
It was the perfect gift
Great product
Very pleased with item overall and the follow up from the company referring delivery and my satisfaction with the item purchased
Quick follow up to my question about delivery time
The product selection
Loved the saying and layout
The picture quality and the ease of ordering was great. The online system displays the picture with detailed accuracy.
My product was a gift and was liked. My dissatisfaction was the length of time to receive and the unknown status of it.
My order arrived today and it was beautifully perfect! Thank you thank you thank you! What a great Christmas gift!
The product is excellent and quality. The delivery was a bust but the communication from the CEO was great
The product is nice but the delivery was lost and the item came a week after Christmas and was a Christmas present
Unique gift, American owned
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Unique gift, American owned
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Charles,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!