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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
Great, It came in just a few days, gave it to my Daughter and Son-in-Law for their 11th Anniversary, they Loved it! Thank you
I clean houses, and saw it, I fell in love with it
Anniversary gift
I purchased a print on November 27th for my parents as a Christmas gift. They never received it and I get a voicemail upon calling customer service.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Was great till I realized I hadn't received the high resolution one I had ordered. Hopefully it was a oversight and they will sent it.
The pictures was very nice
Saw them on line and needed a great pic.
I have ordered before at Christmas and the canvas I received was beautiful and I'm sure this one will be also.
Love the picture design and the work and love that goes into it
Was well made and received in a timely manner love picture
I have ordered before at Christmas and the canvas I received was beautiful and I'm sure this one will be also.
Love the picture design and the work and love that goes into it
Easy to order. Good customer service and it arrived quickly. The color wasn't as bright as it was in the ad.
I saw it on facebook
It looked like a unique gift
Ordered on11/29 and it was not delivered until 12/31. Reached out both via phone and email and was never contacted back
Ad on Facebook
I order a onesie for my new grand daughter for my daughter in laws 1st mothers day. I ordered it 30 days ago and I still haven't received it.
Love this site! I gave this to my fiancé and he love it! The colors, the photo, everything is perfect!
Great ideas
I bought a few others and everyone loves it!
Great ideas
FedEx took 3 days to go from Laredo to Cypress(Houston)... the package should have gone to Denver 7 days to deliver is obnoxious
Seen an internet ad
Fits right in with my son's log cabin home
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
A Christmas gift to my mom with all her grandkids names. She loved it. She cried! It is a wonderful gift. It now hangs in her living room.
Saw it as an ad on a website I was on. Thought it was really cute idea.
Needed a Christmas for my mom who has everything.
Very pleased with the communication from the office. I was. Kelt informed during the entire process.
A unique gift
Promised delivery before Christmas, didnt happen. They gave a 10% refund but when promised a gift before Christmas, more should be refunded.
Found then on Facebook, liked the product i saw...
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordering and customizing is easy! You get to see a preview to make sure you like it! Check out is easy. Can't wait to see it! Hope I love it!
Loved the personalized photo canvas
Hi Roe,
Thanks for your honest review!
We're looking forward to having your order shipped out to you so that you can receive it the soonest! Let us know if you have any questions or concerns by calling us at 800-452-3420 or by sending us an email at care@familygiftsco.com
Thank you and stay safe!
Ordering and customizing is easy! You get to see a preview to make sure you like it! Check out is easy. Can't wait to see it! Hope I love it!
Loved the personalized photo canvas
I have looked at these several times and would always pass but this time I'm glad I didn't These are Christmas gifts for my daughters
I really liked the name of your company
I think that they are so beautiful!
I have looked at these several times and would always pass but this time I'm glad I didn't These are Christmas gifts for my daughters
Great everything was simple and couldn't complain. I would have liked tracking information but we got it.
Hi Jeremy,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
I purchased four of the canvas prints for my family & they were a BIG HIT! I will definitely buy again & will tell all my friends.
Customer service was excellent I liked how they sent mockups on my sons pictures so I could choose which one I wanted
The quality of their pictures
I wanted something my family would always treasure
My boyfriend gave me mine for my birthday gift and it is absolutely breathe taking! Beautiful work!
Ordering was good, only bad thing was I received NO notification of shipping or tracking I got, just showed up one day.
Purchased before
Works for my large family
I bought a print on paper this time beautiful work looks amazing all I had to do was frame it
So far so good. This is a CHRISTMAS GIFT for my parents. I can't rate it a 5 yet until they are 100% satisfied with the Picture Frame.
The Pictures "appear" to be good quality at a good price
Bought for my Parents. Wasn't as big as we thought, but they seem to love it.
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far so good. This is a CHRISTMAS GIFT for my parents. I can't rate it a 5 yet until they are 100% satisfied with the Picture Frame.
The Pictures "appear" to be good quality at a good price
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Lissette,
Thank you for letting us know your thoughts! We appreciate it.
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!