• Family Gifts Co.

Family Gifts Co.

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Overview

Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.

  • Service
    697
  • Value
    1380
  • Shipping
    1387
  • Quality
    1780
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1

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14,592 reviews

56
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How would you rate Family Gifts Co.?
Top Positive Review

“Very satisfied, beautiful artwork”

Ken P.
1/5/22

I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.

Top Critical Review

“Poor service and very late in delivery.”

Tom M.
12/26/23

I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.

Reviews (2,114)

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Reviews that mention popular keywords

customer service (330) family gifts (146) delivery time (30)
Thumbnail of user darlener157
North Carolina
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

I am very pleased with my canvas. My order shipped within 2 weeks of ordering.

Reason I chose this business:

I saw an ad on facebook.

Reason I chose this product:

For a gift.

Value
Shipping
Quality
Thumbnail of user dalinaf
Ohio
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

This was the best order I've ever made so easy and order shipped quickly also

Reason I chose this business:

I’ve see beautiful pictures and I wanted to get for my husband and mother

Reason I chose this product:

This was our children for their grandmother

Quality
Thumbnail of user tammyt332
Colorado
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

It took a while to receive, but I understand with the way things are today. It was worth the wait.

Reason I chose this business:

Loved the look of your pictures.

Service
Value
Shipping
Quality
Thumbnail of user kimberlyb1318
Pennsylvania
1 review
0 helpful votes
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June 5th, 2021
Verified purchase
• Updated review

Love my picture so I'm giving this as a gift to my discuss friends..

Quality
Thumbnail of user rheas21
Rhea S. – Family Gifts Co. Rep

Hi Kimberly,

Thank you for letting us know your thoughts! We appreciate it.

In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.

Thank you and have a great day!

Love my picture so I'm giving this as a gift to my...
May 21st, 2021
Verified site experience
• Previous review

Love my picture so I'm giving this as a gift to my discuss friends..

Thumbnail of user gelinag
California
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

I received my order in less than a week and I was well pleased.

Reason I chose this business:

I wanted to start a room that has pictures of just my siblings and this was perfect because my decor theme in my house is Ocean.

Reason I chose this product:

It described my family to a tee.

Quality
Thumbnail of user waynea170
North Carolina
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Easy to order and received very quickly. Good quality and my wife loved it.

Reason I chose this business:

Good reviews and I liked the items they offered.

Reason I chose this product:

I thought it would be something my wife would like.

Value
Shipping
Quality
Thumbnail of user alicias278
Washington
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I ordered a black and white canvas and it was absolutely beautiful, extremely satisfied

Reason I chose this business:

Seen it on Facebook

Service
Value
Shipping
Quality
Thumbnail of user jimj559
Wyoming
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

The picture received was dull and almost blurry as compared to the advertisement pictures.

Reason I chose this business:

Saw the advertisements

Reason I chose this product:

It is a cool idea

* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user destinim3
Arizona
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I order for my sister and her family. It was amazing and so beautiful.

Value
Shipping
Quality
Thumbnail of user douglasd436
Iowa
1 review
0 helpful votes
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January 3rd, 2021
Verified purchase
• Updated review

This is my second canvas ordered from you. They are perfectly created! Thank you!

Reason I chose this business:

Satisfaction with previous order.

Reason I chose this product:

Special gift for parents

Value
Shipping
Quality
This is my second canvas ordered from you
November 14th, 2020
Verified site experience
• Previous review

This is my second canvas ordered from you. They are perfectly created! Thank you!

Reason I chose this business:

Satisfaction with previous order.

Thumbnail of user stephenf772
North Carolina
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Bought as a Christmas gift for my wife, she loved it. Wonderful gift idea.

Service
Value
Shipping
Quality
Thumbnail of user janism110
Wyoming
1 review
0 helpful votes
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May 14th, 2021
Verified purchase
• Updated review

It was easy to order buy no option to fill out a gift card

Reason I chose this business:

Because I received one as a gift and loved it

Quality
Thumbnail of user rheas21
Rhea S. – Family Gifts Co. Rep

Hi Janis,

Thank you for letting us know your thoughts! We appreciate it.

In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.

Thank you and have a great day!

It was easy to order buy no option to fill out a gift...
May 30th, 2021
Verified site experience
• Previous review

It was easy to order buy no option to fill out a gift card

Reason I chose this business:

Because I received one as a gift and loved it

Thumbnail of user amandap1030
North Carolina
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Great! From ordering to shipping everything went smoothly & was delivered in great timing!

Reason I chose this business:

Ordered from here before & loved all my gifts!

Reason I chose this product:

To frame & put on wall

Quality
Thumbnail of user josephb1431
New Jersey
1 review
0 helpful votes
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March 15th, 2021
Verified purchase
• Updated review

Arrived securely packaged and in excellent condition. Pic was great and better than expected.

Reason I chose this business:

I have been observing your website for sometime my home is finally finished so this item would make a perfect addition.

Value
Shipping
Quality
So far so good but I haven't received the items ordered...
March 3rd, 2021
Verified site experience
• Previous review

So far so good but I haven't received the items ordered just yet.

Reason I chose this business:

I have been observing your website for sometime my home is finally finished so this item would make a perfect addition.

Thumbnail of user debbyb67
Ohio
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Was a gift for my son & daughter in law and was truly loved.

Reason I chose this business:

Products looked amazing

Reason I chose this product:

After viewing everything, I had to order one. After I had received it. I just had to order another one for my daughter. Both of them are truly amazing.

Value
Shipping
Quality
Thumbnail of user micheles766
Pennsylvania
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

The print came out beautiful. I love it. It was so easy to order.

Thumbnail of user beccib5
California
1 review
0 helpful votes
  • Send Message
January 1st, 2021
Verified purchase
• Updated review

Again quick and easy checkout, my son and daughter in law will love this

Reason I chose this business:

I thought your products looked cool

Service
Value
Shipping
Quality
Again quick and easy checkout, my son and daughter...
November 16th, 2020
Verified site experience
• Previous review

Again quick and easy checkout, my son and daughter in law will love this

Thumbnail of user annettec265
California
1 review
0 helpful votes
  • Send Message
May 25th, 2021
Verified purchase
• Updated review

Thank you, it came quicker than we thought. We are satisfied with the product

Reason I chose this business:

It’s at everything we wanted it to say and more

Reason I chose this product:

We love the style.

Quality
Thumbnail of user rheas21
Rhea S. – Family Gifts Co. Rep

Hi Annette,

Thank you for letting us know your thoughts! We appreciate it.

In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.

Thank you and have a great day!

Thank you Please just accept my order
May 11th, 2021
Verified site experience
• Previous review
Thumbnail of user ivyc63
Florida
1 review
0 helpful votes
  • Send Message
April 30th, 2021
Verified purchase

Really happy! I received the canvas in perfect condition. I would definitely buy again.

Reason I chose this business:

They are responsible.

Quality
Thumbnail of user ricardoj41
Texas
1 review
0 helpful votes
  • Send Message
February 3rd, 2021
Verified purchase

You promise to get it before Xmas and we got the frame the 29th of december

Service
Value
Shipping
Quality
Thumbnail of user joanp410
California
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

It was easy to order and my picture with my 10 grandkids names turned out Great!

Quality
Thumbnail of user laurah1510
Illinois
1 review
0 helpful votes
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May 15th, 2021
Verified purchase

I had trouble choosing something on my phone. They received it but I have not seen it. Thank you

Quality
Thumbnail of user patrickt306
Pennsylvania
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I gave it as a gift and it made the person cry which is a good thing.
Thank you

Thumbnail of user helenb672
Nevada
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I found you on Facebook. I fell in love with the idea. So I ordered one for my sister.

Reason I chose this business:

I was looking for a more personal gift for my sister. I thought she would love it.

Reason I chose this product:

My sister lives in California. So I thought the theme of the picture would be perfect for her.

Value
Shipping
Quality
Thumbnail of user migdaliav4
Florida
1 review
0 helpful votes
  • Send Message
March 1st, 2021
Verified purchase

I bought it as a gift for my sister she loved it so much it drove her to tears!

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From the business

Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.

Company Representative

Thumbnail of user jonathanf229
Jonathan F.

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