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Family Gifts Co. has a rating of 3.6 stars from 2,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Family Gifts Co. most frequently mention customer service, great experience, and delivery time. Family Gifts Co. ranks 4th among Personalized Gifts sites.
14,592 reviews
I ordered a customized art piece for my fiance for Christmas. When it arrived, it was well packed and in perfect condition. The art is beautiful and the custom order bits were beyond my expectations I am thrilled with this purchase and highly recommend this group for their outstanding work. I was kept informed throughout the process as to its creation, review, shipping, and delivery. Top notch process all the way.
I ordered a canvas picture on Nov 26th. The website says 7-10 days for delivery. I started e-mailing the company mid-December because the expected delivery date kept moving. They kept guaranteeing I would have this by Christmas. It finally showed up today, December 26th! I'm disappointed they lied to me in e-mails and that it took over twice as long to ship. In reading through other reviews on here, it sounds like this is the norm for their company. Sad.
Great quality, I was impressed with the packaging for shipping. Great communication
The ordering process was easy and direct. Communication was good by seller.
Beautiful products!
It represented my family’s lifestyle.
Super easy and very professional. The ordering process was simple and convenient.
I saw the advertisement for them and the products looked very good.
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* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Received the canvas very quick after ordering w no issues. Very satisfied!
Love the artwork! Will definitely use and recommend you in the future!
Loved the selection.
It contained aspects that have meaning to my family... our vacations to the beach.
The canvas is beautiful however 2 of the names are spelled wrong
It feels like home when you look at it
I just knew it was something to pass down
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It feels like home when you look at it
Easy to make custom canvas art can't wait for mine to come
Any time I had questions the customer service was quick with a response and got the answers I was looking for
When I first seen the add on Facebook I told my boyfriend I wanted it
It was beautiful, the detail of the picture caught my eye
Hi Tara,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
In any chance that you have further questions or suggestions to improve our services, please let us know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and have a great day!
Easy to make custom canvas art can't wait for mine to come
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Used your service x 2 …. Good service and products…. Made terrific gifts.
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Love it but know that I over paid..
B day gift for grandson
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Other than the mix up and delivery time I loved it and so did my mom it was worth it
The picture arrived with a huge scratch and gouge on the front of the canvas. :(
Loved my canvas and it came so fast! It looks so amazing in our family room!
Great quality, it's so much nicer in person! Bought for my mother in law for Christmas!
Found an ad on Facebook with good reviews!
I loved the idea and being able to add all the names
I loved the picture and most importantly, my son and future daughter-in-law loved it even more!
The personalized pictures were beautiful.
The picture showed a beach scene with a pier. My son and future daughter-in-law are getting married in the beach. It made the perfect Christmas gift.
My canvas arrived loose and baggy, And the material is cheap
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Julie,
Thank you for letting us know your thoughts and we apologize if you received your order damaged.
Please check your inbox as we have sent you a private message regarding this issue. We're looking forward to your reply so we can further improve our services.
Thank you and have a nice day!
Great quality and size the canvas was very sturdy and beautiful.
Answered and responded to all my questions in a timely manner
I saw an ad for your product on Facebook and I figured let me give this a shot because I loved the pictures.
Loved the personalization of the product
Beautiful work really great work so glad I saw my friends
It was beautiful and came on time, My friends love it.
I enjoy so much shopping, so many options, was so hard to decide. But I got the perfect one.
MY friend got one and I was very pretty.
Because I love family tree and I want to give to my mother in law for mother's day. Perfect
I enjoy so much shopping, so many options, was so hard to decide. But I got the perfect one.
MY friend got one and I was very pretty.
Was late, very late, but did receive it and its great
Looked like quality work
Ordered really early for Xmas and received it way after xmas
I liked it and it was personal
It looked good
* Family Gifts Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love my canvas! After opening, I immediately hung it up!
I loved it... my favorite piece in my house. Great material.
Gain trust and grow your business with customer reviews.
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
Hi Jon,
Thanks for your review!
I see that you gave us 4-stars and we appreciate your honesty. Please let us know how we can earn a 5-star rating from you so that we can improve our services.
If you have any questions, please let me know by contacting us at 800-452-3420 or by sending us an email at care@familygiftsco.com.
Thank you and kind regards!