Farfetch Reviews Summary
Farfetch has a rating of 2.2 stars from 1,822 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Farfetch most frequently mention customer service, credit card and wrong size. Farfetch ranks 256th among Designer Clothes sites.
Sent a Gucci bag without the original packaging and a knock off dust bag. The boutique also didn't send my receipt with the order, which is not acceptable. As I have paid £500+ and expect of my satisfactory. My order is no longer showing up in my Farfetch account, so that I can schedule a returns slot, in time for my order to be shipped back to the boutique. The boutique is Viktac based in Poland. I have called Farfetch customer service and they were no help. This is the first and last time I will be ordering from Farfetch. I cannot trust this retailer.
I've ordered iphone X case and I received a iphone 7/8 case... and this is not acceptable! Now I have to return... and I hope that you have my Iphone X case.
The website and the product and the shipping experience, everything is perfect! I will order more glasses from farfetched!
I don't usually write reviews, but this is worth it. Before I bought my snickers I read a lot of good and bad reviews, so I was daunting if I should buy them or not, but I took the changes. My product arrived in a week, it came from UK to Mexico. The product was in perfect conditions and the price was amazing.
I got exactly what I saw on line. The delivery was on time. Farfetch was precise when contacteda nd correct when refund was an option. Thank you.
I have purchase a couple of times with Farfetch and been happy. Items always as expected and fast shipping
Fast shipping and huge collection of products and always caring about customers by delivering highest quality of products with best deals
Super fast delivery; contemplated a much longer wait for my merchandise; but I was surprised at how fast they arrived. Elegantly packaged!
Love the product tho but it was very late I was supposed to attend a party in this for eid in Islamic religion but I couldn't cuz it was late.
Shipping was good. Packaging could have been better. Overall i am happy with the purchase. Expected the jeans to be bit more thicker material, but they are very thin material to feel in hand. Especially for being a GOLD member shipping should be free, but they still charge a fee for the postage.
I have ordered a number of items from Farfetch and always experience great service and very fast delivery.
Item delivered within five days from UK to SG after order placement. Overall a pleasant experience. Thank you!
Convenience is one of the best benefits of online shopping, and that's exactly what you'll get! So sit back and click through the site to find that thing you've been wanting to get but haven't had time to leave the house for. Or, just have some fun with it and see which deals you can catch. Awesome! Thank you!
Hassle-free transaction, great customer service, excellent packaging! It was my first time purchasing at Farfetch and the item originated from Poland, while I on the other hand live all the way in the Philippines. But I received my item within a week despite the quarantine. I'm so happy!
I trusted the size recommendation cuz I know depending on brands and designs sizes may differ and had to waste my 20 dollars on shipping. Thats why I ordered xl instead if L which I normally choose for my size. But whay I received was a enormous t-shirt which I can never wear and when I contacted the business all they mentioned was there nothing they can help and I should have followed by the standard sizing. Well I guess it might follow the companies policies but I do think it wasnt the best service you could have provide to a customer who believed in the websites recommendation.
Extremely fast and excellent wrapping. I am amazed with this service especially in the current world situation with the Corona virus.
Very good stuff and fast shipping. Loved it very much, I will shop more with farfetch definitely!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members