• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 4.1 stars from 19,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5539
  • Shipping
    234
  • Quality
    12297

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Positive reviews (last 12 months): 72.8%
Positive
1,376
Neutral
95
Negative
419

Instant Feedback

129,191 reviews

364
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How would you rate FastGrowingTrees.com?
Top Positive Review

“Excellent”

JOHNNIE H.
10/12/24

My plant was packaged professionally, the plant/tree looked beautiful right out of the box. It continued to grow once put into the grown, no set back or shock. I am always satisfied when purchasing from this company.

Top Critical Review

“A Little disappointed that in the fall trees go on major sale and much less than your trees.”

Kevin D.
10/14/24

The trees came damaged with several broken branched and were left piled out in the open where they could have been picked up easily by a.local porch pirate. Local shops had similar, bigger, healthier trees available at.much lower prices and a longer than 30 warranty.

Reviews (19,362)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5300) fruit trees (945) root ball (299) lemon tree (710) replacement tree (328) home depot (174) store credit (139) root system (87)
Thumbnail of user maryk4309
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Our tree arrived looking healthy and vibrant. Due to some harsh weather we weren't able to plant it right away. It sprouted new leaves and a few buds while still in the original pot. It looks fantastic and is doing great!

Thumbnail of user shirleym1724
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

I purchased a 6 foot Crape Myrtle tree and, within 2 days of receiving it, I planted it. It had a couple green leaves and really looked "sad". However, based on others reviews, I was very hopeful that the tree would spring back. In 3 weeks, it really has. There is a lot of new growth, from the bottom to the top. It doesn't look like the same tree I planted! Of course, the true test will be how it handles a northeast winter and what happens next spring. So far, though, it is the "dead" tree that could!

Reason I chose this business:

Positive online reviews.

Thumbnail of user blairt25
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

... with the haphazard packing of my bushes. My bottlebrush had lost all of its dirt and several of its branches were bent backwards, or broken. It is still struggling to recover, as I have to remove more dead material every day.

Reason I chose this business:

It seemed reputable. Still debating.

Thumbnail of user melissac2994
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

My address is in Google maps. My order was canceled instead of calling me. I do not always go into my email. I called back and spoke to someone that was nice. She was going to get with the shipping person and call be back. I'm still waiting on a call or email. Your prices have gone up since I first ordered. My family is looking to create an orchard I was looking forward to ordering more in the spring. Very disappointed with the customer service.

great person but no follow through… still waiting

Reason I chose this business:

Variety and the price. Great explanations about the trees and bushes I was o retested in…and broke down what was best for my area

Service
Thumbnail of user rhodai2
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I bought six hybrid willows and only five appear to be thriving, while the sixth has shown premature yellowing as we enter the fall. The six trees were delivered in three boxes, though I don't recall if the one that is struggling was the one that was bent after being delivered upside down in the box. Four of the six trees were planted in similar sandy conditions while the remaining two were planted side-by-side in the lawn. All six trees were watered and fertilized in the same fashion. I am not sure that this tree will make it, especially through the winter.

Reason I chose this business:

Good education, photos and guarantees.

Thumbnail of user keithk661
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

I have ordered probably 15 to 18 plants and everyone has grown at least a foot since planting them. On one transaction two plants were missing due to the delivery service, I contacted FGT and they made the order right. If a tree dies they will replace it. Their customer service is outstanding. I will continue ordering more trees in the future.

Made the situation right

Reason I chose this business:

Past experience has shown they stand by their word

Service
Great selection of plants and trees
August 21st, 2023
Verified site experience
• Previous review

Great selection of plants and trees. Looking forward to getting them planted to see the results

Reason I chose this business:

Wide selection of trees and FGT customer service is outstanding

So far the ordering was very and the selection was...
June 5th, 2023
Verified site experience
• Previous review

So far the ordering was very and the selection was great. We will see how they do

Reason I chose this business:

Curious to see how they grow and if they are fast growing trees

Thumbnail of user joellenn5
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Fast Growing Trees is an excellent site for buying indoor trees, too. They offer healthy, reasonably priced trees for indoors to those of us who live with cold winter temperatures! It's difficult to wait so long for our barren trees to be green, again. So an actual tree that can thrive indoors is a welcome site throughout our winter months

Reason I chose this business:

I bought a Meyer lemon tree a few years ago from Fast Growing Trees, so, I decided to try an olive tree this year!

Thumbnail of user billt1032
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I made a trip to Key West and saw the Christmas palm and just had to have one. Once home i found a great selection with your company. Ordered a Christmas palm and received a beautiful 3.5 foot tall palm in a few days, looks great.Now i can watch it grow, has good company with my other palm trees. Thank you for the new addition to my family...

Reason I chose this business:

Your site looked good and pricing was great.

Thumbnail of user catharind
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered several trees/shrubs and most of them were dead on arrival and could not be revived. This compared very infavorably to The Tree Center, which manages to send robust and healthy trees quickly and in good shape.

Reason I chose this business:

Your advertisments

Thumbnail of user karenq809
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

I have had very good luck with FGT in the past. The two Italian Prune trees I recently ordered arrived in rough shape. Of course, I expect a great deal of the cause is shipping. The box was clearly marked lay flat, but it most definitely had been stood up, dirt all over the inside of box and the trees had broken limbs and the leaves were lacy. I trimmed them up and planted the next day. So far they are looking ok. The Bay leaf tree was received in pristine order.

Reason I chose this business:

Great past experience.

ONLY SITE I COULD FIND MANGO TREE FOR SALE
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

HAD ITEM I WANTED

Thumbnail of user dianep2313
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I ordered three beautiful Summer Chocolate Mimosa trees. FGT allowed me to delay my delivery until I got home from vacation, since I live in Northern Nevada where the summers are super intense. My trees arrived via FedEx and while one box was a bit crushed, the trees arrived ready to pop in the ground and hydrated. They are all planted and budding has commenced. Very healthy, very happy. I will definitely order again in the spring.

Thumbnail of user charlesw956
5 reviews
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

I have been purchasing for several years and the delivery has been great except w my last order. One tree had broken branches and multiple suckers. The knockout rose was bent in half and did not spring back. Two trees had lost most of their leaves. I advised FastGrowing trees and they deducted an additional amount. The trees appear to be settling in happily

Responsive and quick to resolve either by credit or replacement. When I had a question it was quickly answered

Reason I chose this business:

I’ve purchased before and have only had 5 deaths with one caused by rabbits (I now wrap them). Two including the rabbit snack were over two years old. The other three were replaced. I can’t find these unique trees around here and the sale prices can’t be beat

Service
I wish there was more detail on the fertilizers and...
September 7th, 2023
Verified site experience
• Previous review

I wish there was more detail on the fertilizers and use on trees planted without it. Like 8' pines planted a year ago by a nursery. They are getting brown branches and they were watered religiously after planting. I'm hoping adding the rocket fertilizer will help them to perk back up. I spent a lot of time hunting before chatting w Jennifer. I also looked for trunk wrap or something to stop bunnies besides spray. They destroyed my Granny Smith apple tree over winter and it was of course after the warranty had expired!

Reason I chose this business:

Sale email and working in the yard preparing for winter.

Everything is sold out the day of the sale
January 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I wanted the sale price

Thumbnail of user jennifern1918
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Original tree arrived broken, and withered. They replaced it right away, and got a new one in the mail immediately. No hassle. So appreciated. The second tree was in perfect condition, as they usually are, and is doing well.

See the note above.

Reason I chose this business:

Selection, and guarantee

Service
Thumbnail of user salh45
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I ordered two Nectarine trees, and unfortunately, they arrived in a stressed condition after spending several days in a shipping box. The leaves were discolored and wilted, which I suspect is due to the prolonged shipping time. While the trees might recover after being planted, their current state is concerning. The packaging was adequate, but I wish the shipping process had been faster to reduce the stress on the trees. Hoping for the best, but based on the initial condition, I can only give 2 stars at this point.

Reason I chose this business:

I was expecting quality trees

Thumbnail of user gigir58
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I am always happy with Fast Growing Trees. They have excellent well growing products and in the event an items doesn't work out- they honor their guarantee. I am an avid gardener and use them frequently to source a variety of items.

Always have recieved the best customer service for online plant purchases.

Reason I chose this business:

Excellent customer service and program. Pay a bit more but its insured.

Service
Thumbnail of user benedictw24
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered 5 thuja green giants 12 days ago. 2 are almost dead. They came in vibrant but as days goes by they start to die. I gave it a chance maybe its shipping shock or transplant shock but the other 3 are ok.

Reason I chose this business:

I thought it was good.

Thumbnail of user stanleya134
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Delivery was good and it was quick. Plants arrived looking good except for 1. Planted within 24 hours of delivery. Watered and then automatically watered by the sprinkler system. Two of the Burning Bush plants lost all or most of their leaves in the first week. Hoping they come back. Some browning that I think will go away with the Arborvitae plants.

Reason I chose this business:

Wanted to try it for the first time and get the plants that I wanted in my new landscape. Some of the plants are smaller than expected but hoping the advertising is true and they are fast growing.

Thumbnail of user matthewl1310
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

Ordered some soft Holly and the plants varied in height AND root stock, which this company lays off as the qualifier. Of the four, one was a strong plant. The other three varied in lessening degrees and were half the size, including root stock. Will think twice before ordering again

responsive, but put out the company line. Not satisfied with the plants I received

Reason I chose this business:

Had some of the plants I wanted

Service
Thumbnail of user scottf1856
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I received my tree timely, but the packaging was terrible. The top 18 inches of a 6 foot tree was smashed. I tried to repair with bracing and saran wrap, but the tops have appeared to not survive. I will see in the spring. I didn't bother to contact the company since I pretty much knew that the answer would be the tree will survive and nothing can be done.

Reason I chose this business:

They had the tree I wanted

Thumbnail of user beas53
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I've always had very good luck with fast growing trees and plants. But his last two shipments the boxes were crushed and so were the plants. All are planted, fingers crossed we will have happy plants!

Reason I chose this business:

We've had many shipments and have enjoyed everything that we've received from Fast Growing Trees.

Thumbnail of user dane803
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

The root structure of the two plants I purchased were complete opposites of each other. The first plant was root bound with so many fibrous roots ready to reach out and take hold in their new location. The second plant was void of any small fibrous roots. Time will tell if it is able to take hold and survive.

Reason I chose this business:

Available plants and price.

Thumbnail of user charlesw3741
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Ordered 12 two foot blue arrow junipers. All were damaged in shipping due to not being secured in the boxes properly. I contacted customer service and the trees that I ordered were out of stock. They shipped me the larger 4 foot trees to replace them at no extra charge. Trees arrived in good shape even though they were delayed in shipping and FedEx destroyed the boxes. Great customer service!

See above

Reason I chose this business:

Price and availability of the trees I was looking for.

Service
Thumbnail of user jackb1717
1 review
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

Three different trees order and delivered quickly. One box intact, one box slightly damaged with top torn off but tree appears ok. Last box was 4/5th's missing, and tree snapped in half! Chatted online with Customer Service and sent pictures. A replacement tree was sent out right away and has already been delivered!
Not the first time doing business and it definitely will not be the last!

See above.

Reason I chose this business:

Family member has done business with you, before.

Service
Quick and Easy!
March 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user jamesh7968
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

The Paw-Paw tree arrived in excellent condition. I planted it right away. It looked great.
However, my little pup decided it didn't like where I planted it and chew it off about a foot and a half above the root ball. 😪😪😪
I did the best splicing job that I could do and sealed it. Said a prayer over it and put a fence cage around it ( a little late). Now waiting for signs of new life.🙏🙏🙏

Professional and fast

Reason I chose this business:

Have always had a good experience with their products and service.

Service
It has been a pleasure doing business with you folks
June 4th, 2024
Verified site experience
• Previous review

It has been a pleasure doing business with you folks. I appreciate the honesty and that you stand by your words.
Thank you!

Reason I chose this business:

Returning customer

Thumbnail of user dougs1144
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wanted 3-4' hybrid willows but only the more expensive 5-6' ones were available. Purchased and they arrived a week later with the boxes obviously bent in half at some point. All 4 willows were broken including the main shoot and the branches. I sent them pictures, they sent me 4 more trees and they showed up the same way. We will see how they handle this issue as I just sent pictures of the trees. I am not optimistic. The deal was that I purchased 4 5-6 hybrid willows and that they would ship them to me. I assumed that they would be healthy and not damaged. Has not been the case twice.

They sent more tree which were broken.

Reason I chose this business:

Seemed reasonable but has turned out to be a loss of $600.

Service

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically does not respond to reviews

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