• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 4.1 stars from 19,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5539
  • Shipping
    234
  • Quality
    12297

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Positive reviews (last 12 months): 72.8%
Positive
1,376
Neutral
95
Negative
419

Instant Feedback

129,191 reviews

364
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How would you rate FastGrowingTrees.com?
Top Positive Review

“Excellent”

JOHNNIE H.
10/12/24

My plant was packaged professionally, the plant/tree looked beautiful right out of the box. It continued to grow once put into the grown, no set back or shock. I am always satisfied when purchasing from this company.

Top Critical Review

“A Little disappointed that in the fall trees go on major sale and much less than your trees.”

Kevin D.
10/14/24

The trees came damaged with several broken branched and were left piled out in the open where they could have been picked up easily by a.local porch pirate. Local shops had similar, bigger, healthier trees available at.much lower prices and a longer than 30 warranty.

Reviews (19,362)

Rating

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Other

Reviews that mention popular keywords

customer service (5300) fruit trees (945) root ball (299) lemon tree (710) replacement tree (328) home depot (174) store credit (139) root system (87)
Thumbnail of user carlh856
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The trees always come in excellent shape with a great root ball. I have even had several produce fruit the first year after planting. Fast delivery. Web site is easy to navigate and ordering is easy. Prices are very competitive.

Reason I chose this business:

Advertising on the internet

Thumbnail of user cynthiaj1436
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I purchased 4 trees-only 2 were delivered in good health. The 2 Black Hills Spruce came to me dead on the bottom of both trees. Now other places on them are turning brown. This is why they only have a 30 day if a tree dies. All other companies give a year! I won't do business with them again. I could not find a way to contact them

Thumbnail of user rogera607
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Received plant sooner than expected. Plants arrived in good condition. Planting directions were simple and easy to understand. Planted per instruction plants have taken root and growth has become visible. Looking forward to seeing results in spring/summer

Reason I chose this business:

The many positive reviews, simplicity of ordering, and the many selections of plants/trees to choose from.

Thumbnail of user chrisl2731
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

My only concern was that its delivery was delayed by 5 days. Was quite anxious that it would arrive in rough shape. Fortunately now, a few weeks from delivery it has sprouted some new buds, and it looks like it will be a fine tree come spring. I will be very protective through our Washington state winter!
Excited for a new years growth ahead.

Reason I chose this business:

Wanted to have more options nap choose from than the" usual" things I see at the local nurseries.

Thumbnail of user stephenp1922
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The Jane Magnolia I received had about 50% of its leaves either dead or covered in what looks like some form of smut or blight (akin to powdery mildew), while the rest looked fine... I trimmed off the dead and diseased leaves, and planted it - 'so far', none of the remaining leaves have succumbed, but there is no new growth (at least. Above ground)... Fingers crossed that this will winter over fine and rejuvenate in the spring...

Reason I chose this business:

Clear, detailed information about each plant

Thumbnail of user candyb182
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

This company is true to its word and their plants are fabulous! We have purchased numerous times and been satisfied with each shipment. Customer service is the best. Agents are patient and answer all questions as well as give advice. You cannot miss with a purchase! Go ahead, you won't be sorry!

Professional and patient. Great advice given.

Reason I chose this business:

All experiences have been stellar.

Service
Cannot beat the quality of the plants and the speed...
March 26th, 2024
Verified site experience
• Previous review

Cannot beat the quality of the plants and the speed with which they are shipped. Very satisfied with your wonderful store!

Reason I chose this business:

Previous tulip tree order and fabulous person with whom I worked.

Thumbnail of user rener289
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Plants arrived in healthy condition. Excellent shape and perfect size for my use. Waiting for another two weeks to allow them to acclimatize to the Texas heat before planting in the containers I have. So far, they are doing great. Thanks

Reason I chose this business:

Could not find similar plants locally.

Thumbnail of user shirleyj983
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Reluctant to order live plants online, I was more than impressed with how quickly the plants arrived and how well packed for delivery they were. A month in to planted, still looking good...hope I don't kill them with my brown thumb.

Reason I chose this business:

Selection of products and I couldn't find what I was looking for in local garden centers.

Thumbnail of user dennisl1092
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Everything went well, very helpful in ordering. Was able to put them on hold until my landscaper we ready. When I took the hold off they came fast and in great shape. They all look great. Would recommend to a friend.

They helped me pick out the right one for my growing area.

Reason I chose this business:

Have brought many plants through the years and always have had great experience.

Service
Thumbnail of user roberts11136
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Overall pleased: fast shipping, responsible packaging, and a very healthy tree upon arrival with one very important caveat. Looking more closely at the tree when planting, I noticed three encircling roots at the base of the trunk. Left to grow these roots can easily kill a tree. I cut them, and more time will tell the consequence of my action. So far I've just had one branch die. The tree obviously is very young, so I'm hopeful.

Thumbnail of user lisau907
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The tree arrived in fine shape, but there were no instructions about that tree specifically. (Sun, partial sun, shade? How much water?). I planted it in my back yard and it seemed like it might be getting too much sun, so I put up on umbrella over it. It seems stiff enough, but I can't tell if it's healthy. The leaves look somewhat dusty. I'd appreciate more information about that species of tree specifically (Miracle Berry tree).

Reason I chose this business:

Online, seemed like the best-looking (and largest) tree available

Thumbnail of user kevinl2892
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I ordered three rose plants, two red and one coral.
The coral came by itself with very little life left in it and most of it's soil missing from it's container.
The other two were packaged together in the same partially crushed box.
My heart broke twice. Once after seeing what I received and secondly after what I could have had at a home improvement store for the same price.
Sometimes you DON'T get what you paid for.

Thumbnail of user audrat36
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Trees arrived nicely packaged. So far they are thriving. Had to contact customer service only once about a question. Took them a few days to answer, but when they did, they where very thorough on answering my question. I would buy from them again.

Reason I chose this business:

Price and quickness of shipping

Service
Thumbnail of user jamier805
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

4 out of 6 plants I ordered were delivered. The four I got were sick. Customer service said they probably were over watered and needed time to adjust. They were also loosing leaves, and had powder mold. This is not what I was expecting, I could have ordered better plants from a local nursery. I only used your service because you had the rose variety I was looking for which I still didn't get.

They keep asking for feedback but haven't resolved my issues

Reason I chose this business:

Online recommendation

Service
Thumbnail of user robinc1371
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love my little autumn cherry tree. It came in good shape and is doing very well. My husband planted one at our home before he died in March. I had to get another one for outside my new window as a memory of him. Can't wait to watch it grow. The other tree was only a year old and I was not able to watch it during the seasons as I was busy with his care.

Reason I chose this business:

Availability, previous good experience, sale.

Thumbnail of user williamr3986
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I bought several varieties of trees. The service was wonderful, trees came beautifully packed and have done well. There was an issue with the delivery as the items were packed at the bottom of the truck so the boxes were smashed. One was really bad and had to be severely pruned. They have recovered but one is much smaller than I am sure it could have been. Still give them 5 stars. They did not pack the truck

Thumbnail of user katrinaw258
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

One of the plants from my purchase did not fare well with shipping. I asked for suggestions to help it survive, and the tech asked if I would like a replacement. I accepted and received a beautiful new plant. You can't beat that service!

Reason I chose this business:

I have received most trees in good shape, and most have arrived.

Service
Easy order
April 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I liked their promise of healthy trees.

Thumbnail of user sarahr2269
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I purchased 3 Aurora blueberry plants for some screening (and fruit) in my yard. I live in zone 6. I received my order quickly with great packaging. However, only two plants were Aurora, the third was a Brightwell blueberry bush. Honestly, not a big deal except the Brightwell bush is hardy in zones 7-9. I attempted to call customer service and finally left a message for a call back (never received). I emailed them, no response. Resorting to a review in hopes that I can resolve this issue.

Did not receive a call back, waited on call for 25 min.

Reason I chose this business:

I have used you several times in the past, with great customer service when one tree died.

Service
Thumbnail of user douglasc1049
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

We were excited to receive our Red Sunset Maple, which was set to replace a tree we lost to a recent storm. The tree arrived secured & well packed. However, I was a little underwhelmed at the site of our 5-6' tree. It resembles more of a stick with a few full leaves. I'm also worried about a 'kink' in the trunk. I guess I was expecting a straighter tree with a couple visible branches. It's our first experience ordering a smaller tree online, so we'll see what happens over the next year or two.

Reason I chose this business:

Cost, convenience, & variety

Thumbnail of user jeannettev36
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I purchased an American hazelnut tree. When it arrived the leaves edges were curled, brown and drooping. The leaves were also yellow with brown spots on them. I hope she pulls through. I used root rocket. Maybe that will help. I ordered at least 30 different trees and berry plants from Fast Growing Tree's over the past ten years. I had only one tree not survive in the past. That's a good record. I hope it stays that way.

Reason I chose this business:

My past experience with this company.

Thumbnail of user lisas6285
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

We are so pleased with our new shade trees and how quickly they arrived! I had no idea how they would ship larger trees but they came carefully wrapped, in a box, completely un damaged. They were easy to plant, following the instructions and are growing beautifully.

Our questions were answered knowledgeably

Reason I chose this business:

We searched around locally and online and found what we were looking for, at a good price with Fast Growing Trees.

Service
Thumbnail of user susanc4881
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I purchased a 3-4 foot Haas Avocado tree for $179 + tax. It was delivered very promptly within days as promised. Unfortunately the tree was not what I was expecting and my husband laughed. One of the 7 small branches on the trunk was broken off in box. Another one of the seven was totally brown and looked dead, which it was. It fell off too, leaving no branches on one side of the tree at all!
I immediately called the customer service number and spoke to a women named "Lisa" who was supposed to be an experienced gardener. She asked me to go ahead and plant the tree as per directions, which my husband and I did, following the exact directions given.
She also asked me to also give it 3-4 weeks which we have done now to see if it would perk up. The tree still does not look good. Very Very disappointed! Will call again Monday to discuss what will be done, either refunded the $$ or new tree sent to us and try again? We shall see?

Lisa was very nice but by the looks of the tree when we received it I doubted what she had asked me to do by allowing 3-4 weeks?..

Reason I chose this business:

Because you say you company is the best and you had the tree I was looking for! Lisa also asked me to send pictures of the tree back to an email she sent me so I did just that.
I sent 7 pictures of the tree back to the email she sent me. Then never heard any more from her?..

Service
Thumbnail of user christinav664
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I planted our new Mac apple tree and it looks good. I added a stake to support it but it doesn't need it standing up on its own. I've bought several blueberry bushes 4 that I need to leave updated reviews on and a yellow raspberry that I didn't realize was going to spread so fast it's incredible. All look wonderful so I will continue to only order from them. Oh and strawberries as well.

Reason I chose this business:

The results speak for themselves! I’ve had to replace NONE! I had other blueberry bushes and an apple tree die from OTHER NURSERYS with NO WARRANTY besides 30 days.

Thumbnail of user kathrynw847
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I purchased hydrangeas that came with spots on several leaves and within days they were rapidly completely covered in the spots and are very sick with fungus, that has probably now gotten into the ground that I will have to treat when I replace these things. When I reached out to customer service for help, I did not receive a response. However, I did receive this email telling me to rate my experience with their customer service.

The only response I got from customer service regarding my very sick plants was to rate my experience.

Service
Thumbnail of user jillg428
3 reviews
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

The azaleas were dried out and had broken branches when they arrived. Might be the shipping company's fault since they were dumped upside down on our driveway and were a week in transit. I planted them right away and they seem to be perking up, so I'm hoping g they will eventually thrive.

Good. They responded quickly and provided options.

Reason I chose this business:

I've ordered from them before and were pleased with their quality and service.

I love that I can "ask" about plants that might fit...
May 26th, 2022
Verified site experience
• Previous review

I love that I can "ask" about plants that might fit my needs (shade/sun, size, growing zone, deer resistant etc.) and get wonderful suggestions.

Reason I chose this business:

I have purchased from them before and had a great experience.

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically does not respond to reviews

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