• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 4.1 stars from 19,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5539
  • Shipping
    234
  • Quality
    12297

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Positive reviews (last 12 months): 72.8%
Positive
1,376
Neutral
95
Negative
419

Instant Feedback

129,191 reviews

364
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How would you rate FastGrowingTrees.com?
Top Positive Review

“Excellent”

JOHNNIE H.
10/12/24

My plant was packaged professionally, the plant/tree looked beautiful right out of the box. It continued to grow once put into the grown, no set back or shock. I am always satisfied when purchasing from this company.

Top Critical Review

“A Little disappointed that in the fall trees go on major sale and much less than your trees.”

Kevin D.
10/14/24

The trees came damaged with several broken branched and were left piled out in the open where they could have been picked up easily by a.local porch pirate. Local shops had similar, bigger, healthier trees available at.much lower prices and a longer than 30 warranty.

Reviews (19,362)

Rating

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Reviews that mention popular keywords

customer service (5300) fruit trees (945) root ball (299) lemon tree (710) replacement tree (328) home depot (174) store credit (139) root system (87)
Thumbnail of user jeanettev93
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I ordered multiple knockout rose bushes. I am very happy with the service and product. I only had a difficult time unpacking them without breaking a few branches off. I'm sure they were packed as best as possible but they were all a bit tangled from the travel. Hopefully they will regrow next year

Reason I chose this business:

The plants, trees and shrubs on the website looked beautiful and they had a large variety

Thumbnail of user warrenh193
3 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

I just started buying shrubs and trees from this company and so far everything is going very well. They come quickly via delivery and well packaged and preserved. The plants look very healthy and I'll make another review in six months to a year.

Reason I chose this business:

Having the sale prices and extra bonuses with discounts is why I buy from here.

Thumbnail of user lizd272
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

The tree I ordered was delivered in bad shape due to an unfortunately timed heat wave. The tree was immediately replaced and it's now happy, healthy, and thriving in my yard. I've made many purchases from fast growing trees and would absolutely recommend them.

On the few occasions I’ve needed help the customer service has been excellent and all my plants are thriving and healthy in my yard.

Reason I chose this business:

Solid track record of quality plants and excellent customer service.

Service
Excellent selection, quality & customer service
August 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I purchased from here before and have had great success with my plants.

Thumbnail of user happ2
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Tree arrived extremely wilted with over half of the leaves dropped. Planted immediately in conditions exceeding requirements for healthy growth, the tree is struggling.
It will take some time to determine if conditioning and its new environment will allow the tree to survive.

Reason I chose this business:

Internet promotions.

Thumbnail of user tommye97
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

My wife and I desired a smaller growing tree for a narrow growing area near the front of our house. We settled on a Sargent crab apple. We discovered Fast Growing Trees had some available. I called and was connected with Jessica. She could not have been more helpful. Very pleasant and knowledgeable. She answered multiple questions. We ordered Friday afternoon, and the tree arrived the next Wednesday, early enough for me to plant it that afternoon. I found the tree in very good shape following delivery. Transplanting a tree in the middle of August in southeastern N.C. Is a risky undertaking. The tree has done very well. In between ordering and delivery, I called Fast Growing Trees to clarify a shipping question. I spoke with Angie. She was also very pleasant and helpful. My overall experience was very favorable. My wife and I will absolutely order from Fast Growing Trees again. No hesitation.

Reason I chose this business:

You had the Sargent crab apple

Thumbnail of user deborahp2181
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The trees I ordered came on time. One, however, had some disease--evidently some form of mold--that affected all the leaves. I called customer care and they immediately started the process to ship a new tree.

Reason I chose this business:

I've used them previously and have always found that they stand behind their product. Customer Service, when I have needed it, has always been cordial and helpful.

Service
Thumbnail of user scottb3922
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I had a few specific questions concerning the plants I had ordered. One about grafted root stock, pruning techniques, transplanting recommendations. Not only were the ladies I spoke to polite and friendly, they were more than willing to go out of their way to help.

For reference - I called sometime early afternoon on a Saturday and was on hold for maybe a minute.

Very good

Reason I chose this business:

Convenience. Variety.

Service
Thumbnail of user eyada33
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

The trees arrived as scheduled and were well packaged. One set of the trees bought was smaller than expected. 3 of the 4 trees started growing while one started to wither. Support was ever so helpful especially since I knew nearly nothing about plants. The dying tree was promptly replaced and looking good however one of the other similar trees looks like it's dying now. Will give is another week and assess.

It was quick, professional, and I couldn't be any happier. I was asked for photos of the dying plant and was given advice on what to do next and even suggested a few things for the other plants in the photos!!

Reason I chose this business:

Reviews, ratings, attractive prices, and support were strong points for me

Service
Thumbnail of user jamesm10843
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Ordered two tulip poplar trees. The boxes were absolutely mangled by the shipping company but the trees appeared ok. Planted them and they both died immediately. Contacted fast growing trees and they sent me replacements quickly. This box showed up in good condition and the trees are still alive so fingers crossed they stay that way.

As it should be. They took the pertinent information and sent me replacement trees. So far so good

Reason I chose this business:

Had the trees I wanted in stock

Service
Thumbnail of user toddf493
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I'm a repeat customer-not a lot but repeat- haven't had an issue - until this last order- true to their word a replacement tree was on its way with no hassle- this is the kind of business we need to support!

Fast and decisive response! Thank you

Reason I chose this business:

Have always had good trees-

Service
Thumbnail of user galed75
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have ordered from Fast Growing Trees several times and this last order was a little bit disappointing. The trees looked dead and branches were broken off. They replaced them with new trees that were also looking dead and branches were broken. I suggest you pack them better for shipping. I am nursing the trees to see if I can get them to look better and put on new growth. Customer support was very helpful and replacements were received in a timely matter.

Very Helpful

Reason I chose this business:

I chose Fast Growing Tree because of the pricing and condition of the previous orders.

Service
Thumbnail of user cathye263
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The Coral drift roses arrived on time and were a beautiful color but they looked like they had been neglected over the summer. They arrived with yellow leaves and leaf spot. The plant itself was healthy and started growing immediately after planting toward the middle of September. The company said to discard leaves after dropping and the rose plant will be fine in the spring. The new leaves and buds growth look good.

They replied in a couple days in answer to my question wether I should spray with fungicide or fertilize.

Reason I chose this business:

They had the color of drift roses that I desired. (Coral)

Service
Thumbnail of user lw684
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

We were in search of a company where we could buy a tree that would last of all time We were very excited when our beautiful. Orange Rose street came in and already had little buds ready to sprout. It came very well packaged and ready to go into the ground. It instantly started to Bloom and has been strong through the high winds and tough weather recently we are very satisfied. With our purchase

Reason I chose this business:

We chose Fast growing trees because it came highly recommended to us by friends Podcast, we listened to and reviews that we read

Thumbnail of user danielp2977
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I bought a cherry tree from you that it come a little smaller than expected but in very good condition.
After developing new growth it start to dry. We try treating it for pests and root simulator.
The following weeks it seems to be improving and new growing start coming from the bottom up, only to completely die a short time after.

Reason I chose this business:

I thought it was a good company.

Thumbnail of user markb6156
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Fig tree arrived on time in good shape in carefully designed and sturdy box that withstood most of the the efforts by the delivery service to crush the contents and despite the fact they ignored the clearly marked arrows and huge text saying to keep the box upright.

Tree had been carefully pruned and was showing new leaves. Continues to grow and hopefully we will see figs in the next year or two.

Reason I chose this business:

Good reviews

Thumbnail of user maurak41
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Had tree delivered. It was in a container was very wet, all of the leaves were brown, it's been 2 weeks. That is what support said to wait. Leaves have All fallen off. Branches have brown tips. Not happy

2nd call wait up to 3 weeks.

Service
Thumbnail of user larryj423
2 reviews
1 helpful vote
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September 11th, 2024
Verified purchase

My honeysuckle bush had drowned and died when we received over 5 inches of rain in 1 day this past July. I called the company to give them the bad news and within 10 days another another honeysuckle bush was sent to me free of charge. I love this company and will be purchasing more trees from them in the future. Every tree that I have purchased in the past has arrived healthy and larger than expected.

Reason I chose this business:

The companies reputation

Service
Thumbnail of user bend1003
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Trees arrived timely and healthy. If there were any issues, customer service addressed them quickly. I have over 40 fruit trees from fast growing trees and will continue to supply them with my business

If there were any issues, customer service addressed them quickly and correctly

Reason I chose this business:

Variety and type of fruit trees

Service
Thumbnail of user deborahh2825
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I'm pleased with the quality of the blue Berry and Raspberry bushes I purchased. The limbs had leaves. Not just sticks like other companies, and were healthy. I would definitely purchase from them again.

Reason I chose this business:

Great reviews!

Thumbnail of user elizabethr2927
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I ordered four of these this past spring to honor my mother. They were her favorites. They came immediately and were in very good condition. Three of them made it through the summer (I know, who plants things in the spring?!) Responding to my request for a replacement, customer service sent a new one immediately. All four have put out new growth and are doing very well.
Very good experience.

One of the four azaleas I bought in the spring did not make it through the summer. I requested a replacement. Customer service immediately sent me a very healthy new azalea. I had it within a couple of days from my call.

Reason I chose this business:

I googled Delaware Valley Azaleas and the FGT website popped up. I liked the fact that the nursery was close to me so that their plants would continue in the same conditions.

Service
Thumbnail of user rachelp508
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

While the customer service overall, and I mean overall is good, I'm unhappy and very disappointed with the quality. I've sent emails and written reviews, I'm furious you've infected my plants and I don't even know if I can save them! 120 (plus) plants infected, do you even understand how much money that is, and how much time! To continually and constantly say you monitor and check your plants before shipping I'm not seeing. You've sent me multiple plants that have been sick. 🤢 I just can't believe anyone and any company who says they love plants and I know your company does, can stand behind their products like this. And honestly say this is okay? Who's replacing my other plants, my other dirt, my other rocks, sands, neem, and the list keeps going. I'm beyond furious. Really beyond furious.

It was fine, I feel bad I was rude to the rep. But I’m sure she understood my frustration.

Reason I chose this business:

I chose this company because I thought you cared about plants and customers. Disappointed

Service
I've loved the customer service, they've been awesome
June 10th, 2024
Verified site experience
• Previous review

I've loved the customer service, they've been awesome. However, I am slightly disappointed most of trees came with fungus and some of my order had to be canceled due to plants not being "send-worthy" unfortunately some will not make it and honestly haven't already... I think it's been a bad year for this. Hopefully it will get better though. 🤞🏻 overall however, I'd recommend this company since I truly believe they care about the quality they give. (Which personally I greatly appreciate)

Reason I chose this business:

I’ve ordered before years ago, and this year decided to make my bucket list item of plants a reality, so I tried to get as many as I could!

Thumbnail of user markm6775
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Jacaranda tree arrived in good condition however due to rains from TS Debby - the tree became overwatered,and subsequently died. Fast growing trees replaced it with no hesitation.
They did this without me even asking- just called for advice. They go above and beyond.

Thumbnail of user arlenem377
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Wonderful experience- trees arrived safely and healthy. This is the second time I have ordered from Fast GrowingTrees and plan to order more. I'll never buy from a local big box store or local nursery again. My personal gardener was even impressed and he will be ordering for his own yard, too!

Reason I chose this business:

Liked the selection of trees and shrubs available- and the great reviews. Also, the customer service (tree experts) were very helpful in the selection of my purchases.

Thumbnail of user frederickp190
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Ordered 2 apple trees. Both arrived at same time. One looked healthier than the other (could be because one is a Mcintosh and the other a Grannie Smith. Both are planted and so far look good. Neither has lost more leaves nor gained new ones but it has only been about a month. The truth of how good the trees are will be if they survive the winter and grow good in the spring.

Reason I chose this business:

Price was reasonable with a good selection on sale.

Thumbnail of user susanjs
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

"Elvis" was terrific in walking me through the process of ordering trees online, which I've never done before. I'm an experienced gardener, but nevertheless was reassured by the 1yr guarantee, and the fact that the cypress were to come (to Minneapolis) container shipped and staked. The three trees were delivered in mint condition to my local nursery crew, who installed them a day later. Two weeks on, with my regular moisture checks, the trees haven't missed a beat! Even at 2 1/2' high for starters, they have lots of personality!

Reason I chose this business:

I have access to many wonderful local nurseries, but Hinoki Cypress was not available or Out of Stock. After an extensive search, I liked fastgrowingtrees detailed online info and the included guarantee. Elvis sealed the deal via 2 phone chats!

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically does not respond to reviews

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