• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 4.1 stars from 19,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5539
  • Shipping
    234
  • Quality
    12297

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Positive reviews (last 12 months): 72.8%
Positive
1,376
Neutral
95
Negative
419

Instant Feedback

129,191 reviews

364
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How would you rate FastGrowingTrees.com?
Top Positive Review

“Excellent”

JOHNNIE H.
10/12/24

My plant was packaged professionally, the plant/tree looked beautiful right out of the box. It continued to grow once put into the grown, no set back or shock. I am always satisfied when purchasing from this company.

Top Critical Review

“A Little disappointed that in the fall trees go on major sale and much less than your trees.”

Kevin D.
10/14/24

The trees came damaged with several broken branched and were left piled out in the open where they could have been picked up easily by a.local porch pirate. Local shops had similar, bigger, healthier trees available at.much lower prices and a longer than 30 warranty.

Reviews (19,362)

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Reviews that mention popular keywords

customer service (5300) fruit trees (945) root ball (299) lemon tree (710) replacement tree (328) home depot (174) store credit (139) root system (87)
Thumbnail of user dlg8
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Forgot to add code for discounts... They took care of it.
Received Several very healthy oak trees as ordered with remarkable packaging... now to see if they can withstand the high desert conditions.
FastGrowingTrees.com has my attention with their product and service, very positive.

No problem, no hassle.
Great folks!!!

Service
Thumbnail of user jeffreyb2560
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

A gift of a tree, an addition to our personal forest (okay, number 19 in our yard), and the chance to welcome more greenery into our lives. An aspen tree to join the other already planted, this one came packed well and although we were worried because it was shipped during excessive heat, it arrived in relatively good shape. With some watering and then placing it in its new home in our garden, it perked up and looks to be in good shape heading into Autumn and the winter months. Can't wait to see it in the Spring!

Reason I chose this business:

Convenience, price, and successfully ordering from FastGrowingTrees in the past.

Thumbnail of user ronl847
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Shipment delayed three times, totaling thirty days of wait time. When the two Nikko blue hydrangeas finally arrived they were wildly different sizes, 18 inches for one and 10 inches for the other. The Nikki blue hydrangeas also arrive pink in color and with some yellow leaves. Overall a very disappointing experience, I would not purchase again.

I contacted twice regarding a late product. The representatives had incorrect information both times. I also contacted customer service after receiving small, uneven plants of the wrong color.

Reason I chose this business:

I wish that I hadn’t. Poor quality product and massively long wait time.

Service
Thumbnail of user mikeh3415
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've purchased 7 trees in the last month. All arrived very healthy, well packaged and watered. These trees are top notch all the way. Fast and free shipping. They stand behind their product. Recently FedEx trashed my trees during delivery. Customer sevice shipped new trees the next day. I will continue buying from this great nursery.

Reason I chose this business:

Seemed like a quality company and the reviews were great.

Service
Thumbnail of user chrisb4574
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I had written to FGT to inquire and state our opinion of their underhanded and unprofessional sales tactics, specifically offering a tree (hybrid poplar) for sale at $48.95 and then disclosing free shipping if you spend $49.00 (literally 5 pennies more!). We anticipated at least a template response, it instead no response at all, except for further emails promoting the same tree at the same price! We were ready to purchase this item, instead will by locally as the $19.00 shipping fee absorbs any financial advantage to ordering from this deceptive company.

No response to our inquiry.

Reason I chose this business:

Have purchased many items from them in the past.

Service
Thumbnail of user kylep700
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fed ex bent the box in half and snapped the tree in two. Got on line from my phone and jumped into a chat with customer service. I sent a pic of the damage and they literally shipped me a replacement the next day. Showed up a couple days later and looks great.

Service
Thumbnail of user richs487
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Excellent experience with Fast Growing Trees! I'm the Maintenance manager at a skilled nursing facility and our wonderful old weeping birch tree contracted a disease so I had to remove it. The residents were very sad to lose it. Fast Growing Trees delivered us a new dappled Tri color willow to take it's place and the residents are very happy. Very easy to order with fast delivery and great customer service.

Reason I chose this business:

I had heard about Fast Growing Trees on many podcasts and my wife has ordered many plants and trees from them. Their excellent service will always keep us coming back.

Thumbnail of user odeans2
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase

I've bought 4 products thus far, 2 lime light standards, a quick fire standard and a tree form Wisteria. All over 4ft when delivered, all came in great conditions and fast. My plants are all thriving showing signs of new growth within 2 weeks. Planning my next purchases for spring.

Reason I chose this business:

I wanted fast growing plants, the website made it easy to browse catalog and garner information regarding plants growth rate, zones and other plant related care options.

Thumbnail of user kennetha825
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I was a little hesitant about buying trees mail order but was pleasantly surprised. The tree was well secured inside the box, the biggest problem was with the rough handling and slow delivery of FedEx. The box arrived with a large hole in one side and mashed up bottom. Luckily the tree survived with only a small broken top branch. So far the tree seems to be doing okay.

Reason I chose this business:

Price and availability of tree we were looking for.

Thumbnail of user barbarae1427
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I found this Business on the Internet and was a bit skeptical at first, but decided to go ahead and order. It was a fast delivery and the small pine I ordered was in perfect shape. Instructions for planting and care were very easy to follow. My tree is thriving.

Thumbnail of user katherinem1459
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

We ordered some Aspen and a Ginco tree from the site earlier this month.
The trees came and were essentially small (yet tall, to meet the height listed) sticks with 5-10 leaves each. This is not an exaggeration. They were planted within an hour of arrival. One died within 3 days. The others are … dying. The prices are compelling- but you get what you pay for!

The emails bounced.

Reason I chose this business:

Ease and prices

Service
Thumbnail of user jillb666
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Received my 7 foot Anna apple tree. It took a little longer than expected, but was worth the wait. Well packed. Some leaves were a bit shriveled, but mostly ok. It's putting on new leaves. Waiting to plant, since it's the middle of summer here in East TX.

Reason I chose this business:

Good reviews and could not find a tree this size locally.

Thumbnail of user noelc218
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I ordered a Meyer lemon and bass avocado tree. Neither were in good shape on arrival-the lemon tree has bounced back a bit, but the avocado tree is in really bad shape. I figured I'd be better off ordering from this company, based on what the website touts, but I don't recommend it. The trees at local box stores are in better shape and have actual fruit. These arrived skimpy and dying.

Reason I chose this business:

The website stated the trees were high quality

Thumbnail of user cynthiaa1870
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

Ordered nine trees an all but one arrived safe an sound. Fedex stood one of the trees upside down an damaged a few branches. All are planted an several are already sprouting new leaves. Can't wait to begin harvesting fruit from my mini orchard

Reason I chose this business:

Looks like a reputable company an took advantage of the sale

Thumbnail of user harryh675
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Your product was just great. However FedEx left my plants in the truck over the weekend and they arrived out of their dirt and the roots were dried out. They said to be delivered on Saturday but they came on Monday. I am trying to revive them.

Reason I chose this business:

Product and price.

Thumbnail of user lyndad249
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I ordered two trees that arrived completely broken. The company promptly refunded my money. I ordered one more that arrived in perfect condition and healthy. I have used this company twice. Last year one of our trees did not Thrive and they replaced it. Overall a decent company. I will be ordering again next spring

Thumbnail of user katyw106
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It came very quickly in the mail In its secured package that had plenty of moisture. It was too hot to planet right away. After a few days it cooled down and was planted. I took the box and used it to shade the tree in the afternoon on those 95' days. Watered it every three days for two weeks now we are in fall like weather. The tree never welted or turn yellow. Took to the ground like it found its spot, very happy with my new shade tree thank you. I would highly recommend this company and will shop here again if needed

With it being so unexpected with the temperature hick over 100’ when it showed up they were very prompt to respond. And is the reason I held back from planting right away opened the box for plenty of sun light and left the tree in the house in the sun room were it was cool

Reason I chose this business:

The flowering trees I had to choose from with the information on how fast I could get shade was the selling point for me

Service
Thumbnail of user lynnc1133
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I had a japanese maple delivered last month. There was a major limb broken off, apparently during the packaging process. The leaves all had brown tips, possibly due to heat stress. The box was delivered on my front porch on a hot sunny day when the label clearly stated to keep it away from heat.

Reason I chose this business:

I had a previous good experience with FastGrowing trees, so I ordered from the same company again.

Thumbnail of user karend3133
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

My plant, which we immediately took to our local plant shop for repotting, began to lost its leaves and droop by the third week. We are hoping that it will come back but this is the second plant that hasn't thrived in a house full of thriving plants (many from simple cuttings). It's a mystery...I suspect that the outdoor plants and trees do better than those cultivated for indoor living.

The people on the phone have been great. This mainly has to do with the plant itself.

Reason I chose this business:

We were gifted from a client.

Service
Thumbnail of user andreas2439
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I needed 60 trees for a privacy and windbreak. I had been shopping locally when I came across your ad. I was reluctant at first to order, but I pulled the trigger, the trees came quickly, they were affordable, and in good health! We got them all in the ground, they are doing fantastic! I'm in KY which was impacted by Hurricane Helene. We had strong winds and rain and they are doing great.

Reason I chose this business:

The customer service, ease of purchase and delivery! The price was very competitive too. I appreciated the specific planting instructions, and the ability to reach out to Customer service if I needed them. I'm still getting emails that are helping me check on my trees, and the one year guarantee is hard to beat!

Thumbnail of user maggiet193
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I purchased eight Leland Cypress bushes at 6 feet tall and planted them all the same on the same day. Seven of them are thriving and one looks like it's about halfway dead. I called in and took pictures and sent them along, and although I purchased and planted these bushes in November Last year, which is roughly 10 months ago, they are sending me a replacement 6 foot Leland Cypress Bush for the cost of only shipping and taxes. I am so thankful for the no hassle replacement!

No hassle replacement- all handled quickly, efficiently via chat! Yay!

Reason I chose this business:

I use this company nearly exclusively! I tend to buy in bulk and it’s very easy for me to have all the plants shipped directly to me so that I can just get rolling with planting without having to coordinate getting heavy plants from my local nurseries here.

Service
Thumbnail of user anner803
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've ordered from this company twice in Sept 2024. I was pleasantly surprised at the great quality of the plants (trees and perrenials) that I received, as well as the speed of shipping (really fast!). Also, I appreciated the flexibility of customer service who were able to slightly delay one shipment to better fit with my at-home schedule. And I appreciated the 30% discount applied to my large order. It allowed me to afford bigger plants! I will be a repeat customer for sure!

I needed to delay shipping of one item. No problem per customer service. And I got it at the perfect time! (I had a very different- negative- experience with another company. Five weeks post order and still no plants. Won't use them again... only you guys!)

Reason I chose this business:

Quick delivery, lots of choices, affordable prices.

Service
Thumbnail of user sarahw2573
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Overall I've been super impressed with Fast Growing Trees. The baby giant arborvitae I ordered came in a pretty narrow box for that tree and one of the largest branches on it was broken because of the compression. But I understand that shipping trees has its challenges.

Reason I chose this business:

Great selection and the photos, customer reviews, and all the info provided helped me find what I was looking for for my new house.

Thumbnail of user dawnb1596
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I was allowed to get a refund on the original plant that I ordered, which died. However, when I tried to order a SMALL orchid there was nothing available. I tried to research over several months, and the customer service had "NO CLUE" as to when and/or if they would have any. I did order a Reed Orchid at over $125...and it came with NO flowers and the pot was broken. I never wanted a large plant or orchid...so now I'm stuck with this huge plant.

Customer Service seemed lost as to what I wanted

Reason I chose this business:

Thought it was reputable company, and all I received was the run around.
I will not purchase again, nor mention to anyone else.

Service
Thumbnail of user maxb723
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Most trees end up doing pretty well, but a few show up broken or looking dead. Waiting to see if they're dead or dormant. Customer support is awesome, they replaced the trees that broke in transit. Still waiting to see if my trees comes back. I'd say 85% are doing great though.

Every issue I brought up was promptly resolved.

Reason I chose this business:

I was gifted a tree from the site. It did well. The guarantee is nice. I like the selection.

Service

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically does not respond to reviews

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