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FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.
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I have spent about $250 in orders with Fine Art America purchasing shirts. Three of the shirts, women's size M, came in sizes so small that they looked like they were children's sizes. Customer service was very difficult to work with. The end result was that I had to cut the shirts up, send them a picture and they are "supposed to" issue me a refund (still waiting for the refund). I wanted replacements at the same sale prices that I purchased the shirts, but that is not possible. They have gotten the last of my money.
Date of experience: December 6, 2019
NASA photo of Earth Rise 1968 beautiful professional quality photo with light weight frame and acrylic glass.
As advertised and securely protected in larger box when delivered. I would purchase again from Fine Art
America.
Date of experience: March 14, 2024
My experience with Fine Art America was 5 Star all the way!... great website, great service, great products and most importantly, a great conduit for exceptional artists. Their platform, insight & vision to engage artists with the general public/consumer is 'spot on'. I will certainly be their repeat customer for years to come...
Sincerely, Patrick Sheridan
Date of experience: February 18, 2018
I was looking to buy 4 gallery-wrapped pieces from FineArtAmerica. I found two, by different artists, but could find anything else that might be part of a collection. The site didn't show any other prints that might be part of a collection(s), but I stopped after page 200. Additionally, the search showed me nothing. I used "Contact Us" twice and got no reply. I even tried Facebook--got a timely reply and was told to use "Contact Us."
What a joke. They lost the sale, and a customer. I am a designer. Epic fail.
Tip for consumers:
Don't bother.
Products used:
Products from Art.com because I couldn't find similar prints in a collection. This should be easier. So Art.com got my business for 4 prints. Plus I'm a designer, they will get my future business.
Is this electronic day and age, you'd think it wouldn't be that difficult to add something across the bottom that showed other prints by the same artist in that same collection. Lighting companies do it, pots & pans companies do, and on. I tried your customer service twice and Facebook once. Ha! Joke's on me.
Date of experience: August 8, 2021
Extremely poor workmanship on pillows. Loose threads, the labels are not put on correctly, the corners are not 90 degrees. I would be extremely embarrassed to give these to my clients. Have sent emails asking for help in this matter have heard nothing.
Date of experience: February 17, 2021
We ordered this custom "Izzy" Portrait to honor our wedding song, Somewhere over the rainbow. The quality and finished product exceeded our expectations. If you are looking for a cool' print customized for your home and interest, this is the place to shoo!
Date of experience: May 12, 2020
I ordered a print by Doug Krueger of the Chicago skyline. First, the colors online are super vivid; the colors in real life are quite muted. That would have been okay. The print I received has a brown splotch in the sky which I'm guessing is supposed to be seen as a bird. However, that "bird" is not in the online images, nor does it actually look like a bird. Further, there seems to be a water stain around it. It's definitely a mistake that the artist tried to cover up. I'm waiting for customer service to reply. I went to UPS to send it back, but price was too high. FAA should cover it. We'll see.
Date of experience: January 11, 2021
This website is an addiction of mine. Each work of art is available in multiple medium and many sizes. My ordering experiences have been good. Once an item arrived in less than perfect condition, but the company made it right and sent me another. Really great website and business!
Date of experience: January 2, 2020
I was disappointed with the print Digital Deity which depicted Adam and Eve. The nude images are distorted with blurred bars that makes the print unacceptable for display within my collectibles. Other items purchased were much better.
Date of experience: May 12, 2018
Packages were always securely packed and delivery was fast. I ordered a few times with them, one time for some reason the art was installed with the hanging wire on the back upside down. I guess because the art looked a little light colored so it was easily confused in wrong direction. I contacted the company, a replacement was sent just a couple days later. Very good service. I would definitely recommend this company.
Date of experience: April 4, 2018
I recently purchased the painting entitled "The World Weeps for a Spiritual Awakening" from Fine Art America. I love that you can customize the size of the print and the type of canvas it's printed on, and most of the options are extremely affordable. As a broke college student I was able to make my new apartment feel a lot more like home. The service was wonderful, the painting came earlier than they estimated and in perfect condition, rolled in a tube so there were no creases or folds or wrinkles when it arrived. I'm very glad I found this site and I hope to buy more art from them in the future.
Date of experience: July 31, 2018
Feeling homesick for the beauty of Mono County, I searched out a known artist whose work I have always admired. I was thrilled to find I could purchase prints of Lynn's artwork that beautifully captures the area around the foothills of the Eastern Sierra's, a place I love and deeply miss. Being able to gaze upon these two pieces has done my heart a lot of good and I'm so happy to have them. The quality of the prints is outstanding and came to me safely packaged and in perfect condition. I am very pleased. Thank you FineArtAmerica for making this purchase possible.
Date of experience: February 4, 2022
Their support is non existent. Their password reset feature does not. They do not reply to emails. I have not been able to access my artist login area for months and they are still charging me for a service I cannot access. Basic email support is terrible. I just wish they would respond to my emails to try and help.
Date of experience: April 15, 2024
In my experience, FineArtAmerica connects across the ocean the lesser known gifted artist with the unknown admirer/customer. An amazingly varied and often beautiful gallery to make possible this connection - with further promise.
Date of experience: January 10, 2020
I have now ordered two framed prints from Fine Art America and have been very pleased both times. You can get your prints with or without mats and the selection of frame styles and colors is amazing. They came with hanging wire already attached and hook is included. The prints arrived sturdily packed against damage and both arrived within four business days of ordering. I highly recommend this company and will be ordering from them again!
Date of experience: May 5, 2020
We got a great print of Walter's Wiggles, which is on the trail up to Angel's Landing in Zion NP. It is a unique perspective that really shows why this is the most exhausting part of the journey. Framing was well done so we are thrilled with our purchase.
Date of experience: February 29, 2024
I recently purchased a gift mug for myself from FineArtAmerica featuring artwork from one of my favorite artists and was impressed with the site itself. It was appealing in its design, easy to use, and offered a wide variety of gifts. My mug was carefully packaged and arrived promptly despite the holiday mailing rush and I would definitely consider using the site for future purchases. If you're a fan of supporting independent artisans and unique gift giving, you've got to check out this site!
Products used:
A mug.
Date of experience: January 8, 2021
I just love the unique piece of art I purchased for our new remodeled basement/bar area. The website was very easy to navigate and had lots of different pieces to choose from. The process was simple and the delivery was very quick. The artwork was packaged so good. You can tell they wanted to make sure it got to me in one piece. This was my first time using FineArtAmerica and I would definitely use this company again for any future artwork. Excellent Experience!
Date of experience: December 23, 2020
This painting warms my heart and is very soothing! On Instagram, the artist (Saundra Johnson) showed us parts of her creation of English Garden. It was thrilling to watch and now it is hanging on my wall! Check out her great works of art at saundra-johnson.pixels.com. She has paintings of people, places, landscapes, food, etc.
Date of experience: May 1, 2021
I have had very good success with Fine Art America. I have been able to order beautiful things from pillows to tee to coffee cups. All adding to beauty in my life. They stand behind their product and do quality printing.
Date of experience: April 24, 2019
From ordering to delivery extremely pleased! It's awesome my Son's talent is now transferred to different objects.It has inspired him to continue his Artwork and made me very proud as his Dad.The packaging it came in very strong and professional wrapping
Date of experience: February 27, 2021
I have become interested in Seraphine Louis after watching a movie about her life. I was able to purchase a blanket with one of her paintings on it. Not only is it warm and beautiful, but it also arrived very quickly.
Date of experience: March 12, 2023
I love my painting. It arrived earlier than promised and in perfect condition.
However, I ordered a size that looks too small for where I want to put it, so I contacted
Customer Service. They were very gracious and helped me.
Date of experience: April 20, 2021
I had not known this website before. I found it when searching online for interesting cards, and I am impressed by the range and quality of the material offered. As I live in England, many of the items are unique over here, also I was surprised with the prompt delivery and the relatively low cost of despatch.
I shall be coming back when I need to get more similar things.
Date of experience: December 10, 2023
I was looking for round beach towels with University logos or mascots for college gifts. Found exactly what I wanted and more! Also ordered my friend a vibrantly colored towel with a rendition of her favorite artist's flowers. FineArtAmerica's site is very easy to navigate, and service of placing, shipping orders prompt and full proof. Definitely my go to site for custom gifts!
Date of experience: March 24, 2018
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
