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FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.
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I had my eye on two prints and had them (and tons more) saved in my favorites for a long time. My boyfriend and I are doing some remodeling work in our home and didn't want to spend the money on the prints. However, when I showed him these, he said he thought I should purchase them. I sat for another couple of days choosing matting and frames. Finally ordered, they were delivered on time and so well wrapped for shipping. The frames and the matting were perfect for the prints and my friends and family have complimented them. When I told them the price they were impressed by how reasonable they were. I highly recommend Fine Art America.
Date of experience: May 24, 2020
Item i paid $120 for never arrived. Every time i call they will say somebody will call/email back but nobody ever does. Think they are happy just to take my money and run. Actually ordered a 2nd item which didnt arrive either so i have been chasing and chasing and in the end one arrived after several weeks but the other never did :(
Date of experience: August 11, 2020
We bought three photo greeting cards at a very reasonable site. One was to be a sympathy message, and I had a good idea what I wanted on the card face. It was a lovely photo, and almost exactly what I envisioned. Easy to navigate, safe web site, very good art on offer.
Date of experience: July 5, 2020
Fine Art America is one the most amazing company. The artworks is pleasing to the eye, that is both beautiful in their simplicity and in their sophistication. The customer service is also satisfying. I highly recommend them. Looking forward to order ore from them
Date of experience: April 24, 2019
The image, quality of the print in the paper, and the frame were above and beyond what I expected. The artist is super sweet and personable and I'm glad she is able to sell her wonderful art through this site in the United States.
Date of experience: July 1, 2022
I ordered an artwork and was so happy with the quality and the speed of service that I immediately started looking for more pieces.
I've since bought 3 more pieces and am SO happy with them all. Beautiful artworks and such a huge choice
Date of experience: April 4, 2021
FineArtAmerica is the best! I ordered 2 different patterns of shower curtains and received them within 3 days from the time I ordered them. Absolutely beautiful and highly recommend purchasing from this company. Customer Service was a delight to work with and FineArtAmerica is a company that I will continue to do business with. I received a high quality item at a reasonable price..
Date of experience: January 11, 2019
I ordered this tapestry to redecorate my guest bedroom in a Shire from LOTR theme. I had high expectations and every one was met! The colors are vibrant, the picture is just as it looks online and it's a wonderful size. I would highly recommend this artist and FineArts America to anyone!
Date of experience: August 27, 2020
I bought a nice canevas on June 7th. The shipping date was scheduled on June 13th. I didn't receive anything yet. In my account, today, it's still in PROCESSING. I wrote many emails and nobody answered. I wanted to know what's happening? No answer!
538$ US cashed by Fine Art America and unable to have a simple answer. It's not acceptable.
Tip for consumers:
Don’t buy on Fine Art America. Unable to have a customer service. If you have a problem, nobody will help you.
Products used:
Canvas print
Date of experience: June 29, 2023
The art pieces were extremely well packaged and arrived in perfect condition with materials for hanging. I am very satisfied with the quality of the prints on wood and on metal, and was happy to make a high quality gift of 2 of the 3 pieces.
Date of experience: November 17, 2020
I ordered a coffee mug depicting a town icon that is about to be torn down. The mug is a generous size and the photo on it is just perfect. I received it in a timely manner and am extremely happy with the entire interaction with this company.
Date of experience: February 5, 2019
I have purchased several of FineArt's canvas prints.
They are stunningly beautiful and very high quality.
They were all very well constructed and shipped very securely. I have found my place to purchase future art from. I only have high recommendations for FineArt if you are looking for quality art!
Date of experience: May 1, 2020
FineArtAmerica's website is easy to maneuver and their product offerings are top quality. I was specifically interested in works from Mary Charles so my husband gave me a gift card to this site for Christmas. I loved being able to select my artwork, mat, and frame from such a wide variety of styles and colors and will definitely continue to purchase my artwork through FineArtAmerica.
Date of experience: February 10, 2018
When I received the confirmation email of my order I noticed it was not for the photo print I had ordered. The confirmation showed I had ordered a canvas for something I had never even viewed.
I emailed customer service and they told me it was my order and I could send it back but would have to pay the shipping for both the delivery and the return and then the item itself would be credited to my Visa.
They acted like they could care less and did not even ask if they could help me with the
Print I wanted.
I sent back the unopened package to a cost of $26.
I have never encountered such poor customer service and will never us this company again.
Date of experience: October 23, 2019
This Olson print is the best. I loved it when I saw it at a friends house just before Christmas. On a lark, I looked at Fine Art America and was so glad to find it. I just had it framed and its gorgeous! Cant wait to hang it next Christmas.
Date of experience: February 1, 2018
Unbelieveably bad customer service. I received an empty tube vis UPS with -0- inside the tube. Is this a scam company? Repeated calls to the call center did no good. They have no direct contact with the compant that prints the artwork. The company is Graphix designs from north Carolina. There phones are all disconnected. Only option it seems is dispute with the credit card company.
Date of experience: August 6, 2020
I wanted a specific print by Patrica Katz to add to my office wall. Her website led me to FineArtAmerica and I hesitantly began the transaction. I rarely order online. It was the easiest online ordering I have ever done. Everything worked well on the site. The communication was clear and concise. In a matter of days the order arrived. The packaging was thorough. The print is perfect. I was so pleased that I immediately contacted the artist to tell her how wonderful my experience had been. I will order more of Patricia's items and I plan to order some of my own things for Christmas. I am grateful to have discovered FineArtAmerica.
Date of experience: November 16, 2020
First experience with FineArtAmerica. Very pleased. Easy to find a photo on the website, quality prints frame. Was kept up to date on the status of my order. Shipping packaging was very good. Going to order additional prints shortly.
Date of experience: March 27, 2019
Love the pictures of the cows they are very well taken,the young lad that took the pictures done an amazing job,the service service was amazing to,received it mug in a timely matter,and it was done beautifully,thank you so much.
Date of experience: June 27, 2023
I ordered an enlarged print of one of my paintings. I was concerned about losing some clarity with an enlargement. The print arrived and it looks great. I am extremely happy with the quality of the paper and the colors in the print. I will not hesitate to order from FAA again.
Date of experience: January 15, 2019
I love this store and all the artwork! I lose track of time when on this site and I always find the perfect piece of art for family, friends and myself.
Date of experience: June 4, 2024
I appreciate the large and varied selection of greeting cards. I personally enjoy the retro and Victorian era cards. Fine Art America is the first site I go to when shopping for greeting cards and various gifts.
Date of experience: February 8, 2024
I ordered a framed print on Oct 11,2020 that was supposed to ship Oct 20. After receiving no word from them, I followed up on Oct 24, and only heard back on Oct 29 that due to covid and increased demand, order turnaround times were increased to 14-16 days, and that the order was estimated to ship in 9 days from then (Nov 7). I followed up on Nov 27, and could not get a status update at all. I was told that someone would get back to me, but no one ever did. I followed up again Dec 7, only to hear back on Dec 8 that my order was cancelled due to the frame being discontinued and that I would get refunded (almost two months since my order). This company has the worst follow up I have ever experienced. I would recommend staying far away from them.
Date of experience: December 10, 2020
Find fineartamerica did not notify me that they did not have the ability to fill my order when it was placed. They took my $850 and did not notify me they could not fill the order until I contacted them asking where my delivery was. Very poor business practices I demanded a refund. Go to Costco!
Date of experience: July 17, 2018
Ordering from FineArtAmerica was easy, with so many quality artwork pieces to choose from. You can get anything from painting and prints to pillows and notecards. I ordered notecards with prints by Nancy Patterson on them. Her composition and colors are wonderful. I choose two of her lighthouse designs. The quality of the cards themselves is excellent, with a great size and on solid stock paper. I have gotten many questions from those I have sent them to on where I had purchased them and if Ms Patterson had other items to offer there. I told them of course and sent them the site. I look forward to purchasing other items through FineArtAmerica. And can't wait to see other offerings by Ms Patterson.
Date of experience: January 7, 2019
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
