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FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.
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My first print arrived completely folder, in four parts. It was absolutely unusable, and even if it hadn't been folded, the quality was abysmal.
My second order (a nearly $300 print) just... never came. They provided me with tracking that didn't work. Over a month later they just emailed me telling me the order was canceled because the product was on back order. Instead of talking to me and advising when the product might be available and asking me what I'd like to do, they just canceled it. Still no refund so far.
Date of experience: March 7, 2022
Spent many hours putting together a large order that I need quickly, within the production time frame stated necessary on Fine Art America's web site, and the "ships in 2-3 days" stated before I placed my order became "most orders ship in 3-5 days" after my order was placed (5, in my case, when I read my estimated ship date). I called customer service to inquire and was assured that I wouldnt receive my order on time. At least the rep was honest. While I was complaining and cancelling, I received something of a "Hear this all of the time" response. Totally, dishonest, misleading and deceptive - I want those hours of my life back.
Date of experience: April 22, 2019
This is a site not to miss: I was amazed at the variety of fine art available, and was even more delighted with the quality of the two items I had purchased. I deliberately chose two different "framing" types, as I was unsure how I would like the quality -- both items are just as professionally finished as I had hoped. This is certainly not the last time I'll purchase are from them, and I'll share the website with my friends.
Date of experience: April 1, 2018
I've found my favorite artist here. He work is spectacular. It's a real treat to be able to buy his work in so many different ways. I ve prints framed some matted and others canvases. My taste in art is all over the map so in addition to my favorite I canwamder all over the site. There is honestly always something interesting.
Date of experience: May 19, 2020
The "Here comes the sun..." artwork on metal is perfect. Very pleased with the quality. The 36" x 36" piece came packaged in industrial strength shipping materials so it would arrive in perfect condition. It did!
Date of experience: June 10, 2022
I am so delighted I discovered FineArtAmerica, I have been looking for some art for my home for five years, pondered over many and then discovered this site. Boom, found what I am looking for and more. Will be buying more art from them very soon. Great find, beautiful art.
Date of experience: February 11, 2018
The artwork that I purchased was really nice and their website was really easy to understand when selecting matting and framing. I had to call them to get one question answered and they were very helpful.
Date of experience: March 13, 2018
My order of a pouch, greeting cards, t-shirts and a coffee mug were all shipped promptly. Very happy with the quality of the products, the colors and the service. My order for a friend in Edinburgh went off without a hitch. Nice job!
Date of experience: April 5, 2021
I ordered a framed print on July 4. My PayPal receipt came through, but I never got a confirmation email from the company. When I had still not heard anything two weeks later, I contacted the company through PayPal as my saved password would no longer work on the website. I never got a reply from Fine Art America. Today (July28) I received my purchase and am extremely disappointed. The vibrant colors I had been attracted to in the print were dull and rather lifeless and the black "wood" frame was cheap plastic Have sent it back for a refund.
Date of experience: July 28, 2020
I ordered 2 items; an oval wooden Christmas ornament with colorful tulips painted on one side and a T shirt with a tiger on the front. Both items were well made from beautiful art work by Madison Deckert a local artist from Cincinnati, OH. The items arrived safely and promptly. I hope others find this site and shop from the items of local, talented artists. I will use this site to purchase gifts for friends and family. Anita Collins
Date of experience: August 22, 2022
If was difficult to find the artist I was looking for. I had seen Mr. Shorts work and that's what i wanted. There are 2 Ray Shorts on you site. The other kept popping up. I finally found the fabulous prints I was looking for.
Date of experience: October 21, 2020
The web site for placing the order with Fine Art America was very easy to use. Once the order was placed, I was informed when the order would be processed, and later when it would arrive. Everything was done in a timely fashion, and I was very pleased with the quality of the print. I did my own framing. I would definitely purchase from them again.
Date of experience: October 3, 2018
Fine Art America's website made it quick and easy to choose the artwork I wanted and specify the characteristics I wanted, such as size and material of the frame. I recommend this shopping experience and the high-quality artwork on their website. What amazingly talented artists!
Date of experience: February 12, 2023
The prints I ordered in no way matched what was shown on the website, the color instead of green was printed gray. The customer service was terrible, I was assured on the phone a quality reprint, but after emailing 3 times they said they couldn't provide a replacement. I had to pay to return and email 2 more times about refund. They didn't return the outgoing shipping fee even though it was a quality issue. I do not recommend doing business with them.
Date of experience: June 12, 2018
I was trying to find a perfect picture to remind my uncle of memories from long ago. I was able to find the perfect picture and he loved it! He has passed now but I know he knew I thought fondly of those days! Thank you fine art!
Date of experience: June 26, 2018
My niece was moving from her favorite area - Georgetown, D.C. To be closer to her family. So I thought since it was the holidays and there would be an Open House, that a lovely painting of her area would be welcome. As it turns out, she lived a block away from the painting and loved the perspective and time of day the painting was done.
Date of experience: January 17, 2023
Accommodating, Courteous, Prompt and Helpful. Delivering the goods and the goods deliver! I chose images that are politically edgy and it is very
Satisfying to see them out there. The range is phenomenal.
Date of experience: October 6, 2018
I ordered some Holiday cards for my business. The FineArtAmerica site was easy to navigate, and I found a really beautiful card. My order was filled accurately and promptly. I highly recommend FineArtAmerica.
Date of experience: December 13, 2020
The process was easy, fun and reliable. FineArtAmerica has a remarkable selection of artwork. I received exactly what I ordered. There were plenty of options. I received the artwork in about ten days.
Date of experience: January 31, 2018
I am a Canadian volunteer working on a conservation project in Saint Lucia on behalf of the International Conservation Caucus Foundation. I wanted a unique and meaningful way to showcase my trip. I chose to have Christopher Cox's painting of a St Lucia iguana put on a T shirt. Looks great and arrived within a week of placing my order. Great product and excellent service!
Date of experience: July 24, 2022
I now own three beautiful prints of Jim Thorpe by Desha. Ordering them from Fine Arts website was so easy and each picture ordered came in perfect condition. I will be ordering other prints from Desha in the future.
Date of experience: June 9, 2023
I ordered a canvas wrap around print in size 30" x 18" (even larger was recommended). I received the canvas print, but noticed the center of the image (on the stomach) looked like it was damaged or flawed. I wrote the company to tell them I wasn't happy. Their response was that it wasn't their fault. There was a flaw in their image. There was NO information in the description that indicated that the original image had a flaw in it so that consumers could make an informed decision.
Date of experience: April 30, 2021
First order for FineArt America company. The quality of the artwork was excellent! Purchased the artwork already framed, great quality there also.
Price was fabulous! Plan to use the artwork as a birthday gift later in the year.
Date of experience: March 28, 2022
I never thought when I searched for a Fender Telecaster coffee mug that I would actually find one. Tons of creativity here, site is easy to search and you should find just what you're looking for (even stuff you weren't looking for).
Date of experience: November 28, 2023
My most recent order contained a puzzle that I did not order and was missing one puzzle that I ordered for which I was charged. I would have thought that, in light of my purchase history, the response to my report would have been to ask what was missing from the order and to assure me that a replacement was on its way. Instead, I was asked to essentially prove that I got the wrong puzzle by taking a picture of it and sending it to FineArt. I am not inclined to waste my time trying to resolve a problem that I did not create. I will not be making purchases at FineArt. Ted
Date of experience: April 19, 2023
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
