FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.
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Pro's and cons of my experience
PRO'S
-A.MAZING selection
-delivered very efficiently and wrapped up very very small!
-came in a reasonable amount of time
-response time by email from customer service has been great
CON'S
-I don't get very many promo's or there don't seem to be many sales or discounts
-I find it hard to see 'new' arrivals, it would be so cool to get emailed a 'selection' of one's choice to get notified of new
-logging in is just bizarre. I have a tendancy to forget my password. No prob. I create a new one. IF I do remember, it never seems to work the next time. There are no prompts to the 'requirements' of the password as per usual on most sites. So, who knows, what I'm missing or!? Small annoyance, but would be great if it worked out better if I could just log in. But even if I create a new one, and I then log out, then log in knowing exactly what it was, it doesn't work. Just odd!
Thanks
Date of experience: March 17, 2023
I ordered a canvas print it was delivered quicker than expected and it was great shape it shipped well and it was a special order great product great customer service i would give 10 stars if i could great company to buy from thanks for your great customer service
Date of experience: April 12, 2018
My experience was excellent.
Easy, quick, great product and price.
(The ship was A+ too.)
Date of experience: August 31, 2024
I ordered a print I was hoping to frame before christmas to give as a gift. I received the print wrinkled and discolored. I could have printed a better more quality photo from my home printer. My order total was $165 including the overnight shipping (definitely didn't come even close to overnight). I called to return my print and I was told I will be contacted in 1-2 days. HA! They have a grade F on Better Business Bureau for a reason! Please do not order from here, you will be disappointed. This is fraud. They do not even deserve 1 star.
Date of experience: December 11, 2017
I ordered over $400 order#******* received the items in pieces painting received they were so small. I returned the ordered and Fine Art America received the returned 2/28/2018 I have not received my refund and it is 3/9/2018. The rest of my order started 2/19/2018 I have not received as of yet 3/9/2018. This is the worst I have ever had when it comes to ordering off line and customer service is the worst.
Date of experience: March 9, 2018
Love this mask! Great quality, breathability, and awesome realistic photo. I bought one of the MH-53 Pave Low Helicopter I was on as an Aerial Gunner in the USAF and a week later bought another with my AC-130 Spectre Gunship on it. Get a lot of compliments and of course, get to share my pride of these incredible aircraft! Love them both!
Date of experience: August 4, 2020
I will never ever order from this Fine Art America again! I ordered 2 custom mugs. One mug product was correct, the 2nd was just put in that did not match what I ordered. Each mug was $18. High price but I wanted them. Now I had to return the WRONG 2nd mug. I was so annoyed that I decided not to reorder the 2nd mug that I should have gotten as ordered and wanted a refund for that returned product. The order was placed April 15 yet the product arrived a month later with a note that says I have 30 days to return from the date ordered! "not from the date received" What a rip off. I had to pay $15 from pocket to attempt to get a refund of $18. I would not recommend ordering from Fine Art America ever. No proper tracking number. Completely unsatisfied with the way they do business.
Date of experience: May 13, 2020
I had an idea for a mug and I reviewed fineartamerica's website and I found just the mug I was looking for. So I bought it. And fineart's website was easy to navigate and ordering was simple. Thanks FineArtAmerica!
Mike
Date of experience: December 14, 2018
I ordered a huge towel with a 1969 Boss Mustang printed on it. It is hard to find Boss Mustang items. I appreciated how easy it was to pick size and coloring. Fine Art America has a variety of products. I highly recommend Fine Art America. Very professional. Thank you for such a smooth transaction.
Date of experience: January 11, 2021
I was very pleased with the print I ordered. It arrived in great condition because of the care in packaging it and it arrived very quickly. I would recommend this site to others and would not hesitate to use it again.
Date of experience: June 5, 2018
Ordering on the site was very easy. I received the product very quickly, and the quality of the product was top notch. I am very pleased with FineArtAmerica. I highly recommend purchasing from this company.
Date of experience: March 4, 2018
I placed my order on May 27th, it is now June 21st - NOTHING! They said it would take 3-5 business days to prepare my picture and frame it, and an additional 7 days to ship it. I should have had it by now. I have security cameras, so that's not the issue. This art work is something I was looking forward to, I would either like a refund (because it was expensive, or I could like another picture sent to me ASAP). Thank you.
Date of experience: June 21, 2020
Having reviewed several artists' work online at Fine Art America, I purchased two different greeting cards. It was easy to order the cards. They were mailed safely and promptly. The photos were stunning, clear, colorful, and so realistic! I've purchased art from Fine Art America online before, and always been pleased; these greeting cards were no exception.
Date of experience: December 23, 2020
I have ordered and received several items now, and I have to say, I am in love with this store! Everything I have received fit perfectly, and is good quality. I ordered clothes in my size and they were true to size! I would not hesitate to shop this site again, and I tell all of my friends and family to shop this site too!
Date of experience: October 10, 2022
I am so pleased with the whole experience dealing with FineArtAmerica. Reviewing their abundant item options and the actual purchasing process was terrific. Clicking through the website was fast, easy and painless.
Within a few days my custom-made phone case arrived. Again, I was absolutely thrilled with the design and quality of the phone case. The design was sharp, colorful and exactly as ordered and expected. The quality of the case was above and beyond my expectations. This is no flimsy cheap case, it is sturdy, hefty and able to take the abuse that cellphone cases need to take. Extremely please with my purchase. I have recommended FineArtAmerica to several of my friends!
Date of experience: June 27, 2023
I was looking to upgrade my bathroom with a move and stumbled onto "FineArtAmerica." I found this artist Murphey Elliott with many 'penciled sketches' of celebrities enlarged on shower curtains. They are beautiful and I found a nostalgic one of a celeb I grew up with and is my age NOW. His sketches can also be transposed onto tshirts and purchased one also. Murphey rocks!
Date of experience: June 20, 2018
This company has been so terrible to work with, I will never use them again! I will refer all family and friends to steer clear. I ordered a picture for a nephew who had just lost his wife. I placed my order at 10 pm and called the next morning to change the frame. They had me cancel the first order and reorder with the new frame. A month later and they still have not canceled the first order after placing many calls and canceling 3 times. I have not been refunded from the first order after a month. I have called many times and no resolution! BEWARE!
Date of experience: August 10, 2020
Had photos printed on metal, and could not be more pleased. I've used Fine Art America for years in my design work, and this one was for my own home. LOVE THIS SITE! Exceptional quality, excellent service.
Date of experience: April 1, 2022
I have been adding to my art print collection for the past several years and am a very happy customer. In all this time, I've only once had to return something where I thought the print quality was lacking and FAA replaced it immediately and gave me a credit for my inconvenience. Whenever I take a print in to be framed the staff at the shop admire the quality of the art and it is not unusual for me to choose to spend $80+ dollars on mattes and a frame for a print I've spent less than $20 on, in order to gain something that is centerpiece worthy. Browsing is a delight and the knowledge that I am supporting individual artists is why I keep returning.
Date of experience: April 24, 2020
I was looking for a Vegeta Christmas ornament and I found it here on this website, the art work from the artist is truly amazing. The product is very well made. I am very happy with the purchase if you're looking for a company to do any type of business with these are the people to do it with. Very pleased and happy customer.
Date of experience: December 13, 2023
FineArtAmerica is best. I'm generally satisfied with my purchases. FineArtAmerica is the best Home Decor site. Fine Art America is good for selling printed products. If your focus is selling fine-art quality prints online, then Fine Art America offers good profit margins.
Date of experience: September 22, 2020
I was looking for a specific item and was only able to find it on this site. I wanted a coffee cup or framed art piece by cartoonist Rob Mankoff. They had a lot of choices of his work and also different sizes and types of prints of his cartoons. I bought a coffee cup for a client of mine with the Rob Mankoff cartoon I was looking for. Very happy. Very easy to deal with this company, also. Item arrived quickly and packed well.
Date of experience: December 8, 2020
The painting was as expected and described on the website. Package was well done to secure safetiness of the item. One small comment: the delivery in our country was done by DHL: if we are not present, then we have to go in DHL premises to pick up the parcel. One improvement would be to partner with belgian post --> parcel is then stored in the post office, which is closer and in the neighborhood.
Date of experience: January 29, 2018
I did a bad review here against Fine Art America in 2017. They certainly haven't improved. On the contrary they've gotten worse. I believe a review site called Trust Pilot will be investigated soon for all the fake 5 star reviews for FAA. Earlier today the most colorful digital artist in the world by the name of Ron Fleishman was the victim of some really horrible treatment. He posted a bad review against FAA on the basis of that bad treatment. This was posted pretty late, I'd say maybe an hour ago. The review was deleted because supposedly Fine Art America SAID it violated Trust Pilot guidelines? As for my own experience I bought a piece that looked horrible on delivery. It was rolled up in a ball with all the colors smeared. Customer Service was terrible. I had to pay shipping to return it and NEVER got my refund.
Date of experience: January 8, 2019
I ordered a pillow with an abstract watercolor of a 911 Porsche. The pillow was very well made and exactly as pictured. I will definitely order from FineArtAmerica again. This was an attractive and reasonably priced gift.
Date of experience: August 29, 2018
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.