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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
View ratings trends
152
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How would you rate FineArtAmerica?

Reviews (2,484)

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customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user suet127
GB
1 review
1 helpful vote
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November 27th, 2018
Verified purchase

Excellent choice of frames, finishes and so on which you can see applied to your choice. Prompt service and arrived in perfect condition. Really pleased with our buys.

Date of experience: November 26, 2018

Thumbnail of user martind313
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I bought this card for my wife who loves Bernese Mountain dogs. She was delighted with the card. High quality and fast delivery, I will shop here again.

Date of experience: December 17, 2020

Thumbnail of user suea222
Florida
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

We have purchased several pieces including notecards & a canvas piece. Each item was perfect & exactly what I wanted. I definitely recommend purchasing from Fine Art America.

Date of experience: February 27, 2020

Thumbnail of user leannem51
Australia
1 review
0 helpful votes
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August 6th, 2018
Verified purchase

Fine Art America is an easy website to navigate. It has a huge choice of art and the prices are reasonable. My purchase which was a gift arrived on time and in perfect condition.

Date of experience: August 4, 2018

Thumbnail of user brigitter52
Florida
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Just not happy with $100 freight on my last order. It was very light! Mostly all pillows. All in one box.
I am now hesitant to order again.
And I ordered 3 times before.

Date of experience: June 10, 2022

Thumbnail of user tann48
New Jersey
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Happy with my phone case, my third buy so far. Makes a great gift too. Have made a few purchases on FAA over the past years, the one thing they all have in common is quality and seamless delivery.

Date of experience: November 13, 2023

Thumbnail of user herbertj96
Kansas
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Love the under sea art. Delivery went well. I may order another cup with a sea shore/ocean motif.

Date of experience: July 10, 2024

Thumbnail of user janisb96
Michigan
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The Karla Gerard gallery was amazing! I loved being able to choose sizes, canvas or regular art, pillows, etc. Fast service. My glossy canvas looks like the real thing! Love, love, love it!

Service
Value
Shipping
Quality

Date of experience: June 1, 2021

Thumbnail of user maryellenr25
Florida
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Chose a print by artist Walter Anderson. Arrived in a well packaged and secure large box. My framed and double matted artwork looks wonderful on my wall! Definitely would recommend Fine Art America.

Date of experience: October 19, 2022

Thumbnail of user rons715
Maryland
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

Easy to order. My niece loves her new carry all tote. The art is beautiful. She gets compliments on it wherever she goes. Nice to have a functional and lovely tote in one.

Date of experience: April 4, 2020

Thumbnail of user jeank75
Pennsylvania
2 reviews
0 helpful votes
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August 14th, 2018
Verified purchase

Super! We are never disappointed in this company after dealing with it for years. Very fast shipping and spectacular art. Completely satisfied and we look forward to buying from them in the future!

Date of experience: August 13, 2018

Thumbnail of user michaels2153
West Virginia
2 reviews
0 helpful votes
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March 29th, 2019
Verified purchase

Easy to use web site with lg selection. Found just what I was looking for. The frames were well done as well. Well shipped. All round good job. Would recommend to my mother.

Date of experience: March 29, 2019

Thumbnail of user dawnk43
GB
2 reviews
0 helpful votes
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December 1st, 2019
Verified purchase

A great gift - my friend was delighted with her picture. It was very well packaged and was beautifully printed on wood. Totally recommend Fine Art America and will be ordering from them again.

Date of experience: December 1, 2019

Thumbnail of user desw5
GB
1 review
0 helpful votes
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October 9th, 2020
Verified purchase

Mega fast delivery, extremely well packaged print which arrived completely perfect.
Love the print and it looks fantastic mounted on the wall. Will be ordering again absolutely.

Service
Value
Shipping
Quality

Date of experience: October 9, 2020

Thumbnail of user johne2041
Missouri
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

I CHOSE A CANVAS ITEM. QUALITY WAS EXCELLENT AND WAS EXACTLY AS PICTURED. I ORDERED 2 ITEMS AT DIFFERENT TIMES, SO I WAS SATISFIED ENOUGH TO REPEAT MY BUSINESS. THERE ARE A LOT OF CHOICES OF ART WORKS. IF YOU CAN FIND SOMETHING YOU LIKE, GO FOR IT. YOU WILL NOT BE DISAPPOINTED.

Date of experience: March 31, 2022

Thumbnail of user tj124
Tennessee
6 reviews
33 helpful votes
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February 8th, 2020

I've been with them about a year. I know I have good art as I sell alright on other print on demand websites. But I have yet to make a sell on FAA and it's all the more aggravating because I am paying a yearly membership. I will NOT be renewing. But you need to be careful and keep track of when your membership renews because they don't seem to alert people that they are about to be charged again. (Mark your calendars.)
This is a poorly run company. Their emails don't even get to people. It's a complete mess! They need to get their act together.
As for the string of positive 5-star reviews, I gather these are from customers, which is a good thing if customers are happy. But I suspect some sort of incentive is given to them to come here to write glowing reviews.
On the other end, as an artist, this is a site I would NOT recommend using. There are many better options. I've created a support ticket many months ago which has yet to get a response. The woman running the forum (it's kind of a mystery as to what position she holds with the site) is very snappy and standoffish. Don't trust any site where they make it an obstacle course to get in touch with support, as FAA does.
I feel I have wasted money on my membership. And it's too late to get a refund... and even if I was within the time-frame, I doubt I'd get a timely response. Seems like they're the type to wait it out until the window closes and shrug it off as "Oh well, too late!"

Date of experience: February 8, 2020

Thumbnail of user sherrig37
Montana
1 review
2 helpful votes
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December 26th, 2018

We placed an order on 12/13/18 for a framed print at the total cost of $289.53, including a whopping $53.55 for 'ground' shipping, and the receipt that was provided to us indicated that it would ship within 3-4 business days. It also stated that we would receive an e-mail with tracking number when it shipped. Thirteen days later (on 12/26/18), it STILL had not shipped, nor had we received any e-mails or tracking numbers, and when we called, they said they didn't have any further information on its status. The order was cancelled and a refund requested on the spot! NOT a good experience! I should also add that we've ordered a similar framed print from them once previously (which was also quite expensive), and although it arrived in a reasonable time frame, the item that actually shipped to us, was NOT as ordered. So, my recommendation to potential consumers on these fine folks would be to exercise caution when (and if) ordering from them. Make sure that you don't need it soon, and make sure that you have full and complete refund eligibility should something go wrong.

Date of experience: December 26, 2018

Thumbnail of user susann1719
Indiana
1 review
0 helpful votes
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November 16th, 2023
Verified purchase
• Updated review

Granddaughter wanted a portrait of Amercsn Pharoah to go with her Secretariat art work I got her by Pat DeLong. Found it quickly and ordered it. Like the Secretariat one, was framed as I ordered and was very carefully packed. She loved it and I did as well.

Service
Value
Shipping
Quality

Date of experience: November 16, 2023

Secretariat Painting
September 21st, 2023
Verified purchase
• Previous review

My 11 year old granddaughter, who like me, loves horses and has been riding since she was 5 years old, fell in love with Secretariat after watching the movie. She has a bedroom at my home for when she stays with me and i recently was redecorating it to suit her age. She has a lot of horse pictures, books, etc. and I wanted to find her just the right art print of Secretariat. Being a huge racing fan of over 30 years where the first Kentucky Derby I saw was Carry Back's in 1961, and was a fan of prominent thoroughbred artists such as Richard Stone Reeves, I started a search on the internet for a painting of Secretariat. I was directed to several painting by Pat DeLong on Fine Art America and fell in love with the one I purchased. It was very easy to order the exact size I wanted and the framing. Once I submitted the order, I promptly received the receipt and was updated on when it would ship. It did not take long to receive it and it was carefully packed and perfectly framed. I did not tell her I had ordered it and when she came to my house a few days later she was so surprised and she loved it. I later looked through Fine Art America's site and saw all the other beautiful paintings of notable thoroughbreds and will keep them in mind if I am looking for more paintings like his.

Date of experience: September 21, 2023

Thumbnail of user heidip206
Ohio
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

My son is a Les Paul guitar owner, as well as an engineer. This was the perfect card for his birthday. He was so pleased with it- hit just the right note!

Date of experience: May 7, 2022

Thumbnail of user suzannea22
Canada
1 review
0 helpful votes
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March 18th, 2018
Verified purchase

My picture looks amazing. Great detail and fast shipping. Had it framed elsewhere and the owner of the framing place even said it was a wonderful piece on very high quality paper

Date of experience: March 18, 2018

Thumbnail of user ronc259
Canada
1 review
0 helpful votes
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April 28th, 2019
Verified purchase

The mug by Zephyr Polk looks fantastic in my kitchen. It arrived on time and in perfect condition. I also ordered a raven print and am very satisfied with it as well.

Date of experience: April 28, 2019

Thumbnail of user briana610
Indiana
1 review
2 helpful votes
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July 25th, 2020

The site shows the poster clear and exact, but when I received it it's blurry and parts of the picture is cut off. I'll never use FineArtAmerica.com again.

Date of experience: July 25, 2020

Thumbnail of user bruceb612
Kansas
1 review
0 helpful votes
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May 20th, 2020
Verified purchase

FineArtAmerica provided a great selection of a huge variety of images. High quality prints on heavy stock assures longevity. Color match and service was excellent! Thanks!

Date of experience: May 20, 2020

Thumbnail of user donnab1393
Wisconsin
2 reviews
0 helpful votes
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March 1st, 2023
Verified purchase

The quality and design were great along with the quick turnaround time from order to delivery. The envelope enclosed made it efficient for sending as well.

Products used:
Card

Value
Shipping
Quality

Date of experience: March 1, 2023

Thumbnail of user joannem934
Pennsylvania
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

I found what I wanted with minimal effort, and the items arrived in a timely fashion, actually earlier than I expected them. Overall, everything went well.

Date of experience: January 22, 2023

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

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Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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