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FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.
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Bought a New Yorker cartoon for a birthday gift. The order was placed to my specifications and delivered in a timely fashion. One very happy daughter!
Date of experience: April 8, 2019
Very good place to get creative and get merchandise that are in tune with great intuitive ideas-those artists bring to life what's on the buyers mind!
Date of experience: September 26, 2023
WOW! THE POSTER OF MY FAVORITE BAND (ZZ TOP) IS ABSOLUTELY INCREDIBLE. THE COLORS JUMP OFF THE POSTER LIKE BILLY GIBBONS GUITAR BLASTING. I AM SO HAPPY WITH IT I'M GOING TO ORDER ANOTHER ONE, BUT THIS TIME ON A T-SHIRT SO OTHERS CAN ENJOY IT. A BIG SALUTE TO THE ARTIST ON THIS ONE FOR A GREAT TRIBUTE TO A GREAT BAND.
Date of experience: April 16, 2024
Through fineartamerica we've purchased various products — tote bag, coffee cups, greeting cards — featuring photos taken by a favorite artist of ours (a family member!).
Date of experience: January 4, 2021
I liked that I could thoroughly look at the products before purchasing.
Date of experience: August 22, 2024
I've been trying to reach someone for THREE MONTHS. No emails back---ever. I finally contacted fineartamerica.com through Facebook messenger, hoping someone would care to respond. I got a brush off non-answer (a MONTH after I sent them a message there) that showed they never read my message (any of them), and when I replied I have never received a response back yet. The last message I sent was on January 11th at 3:24pm CST. It shows a read receipt showing that they saw the message and they STILL have not responded... It is January 20th. Bottom line, they do not appear to be a legitimate company. They have zero customer service if you need them, and their site does not work if you want to sign up to sell either (which is what I've been trying to do. Their CAPTCHA has been broken for that long. I have tried on multiple computers and browsers and nothing works. I enter the correct CAPTCHA code and it always tells me I didn't.). They do not appear to actually care.
Date of experience: January 19, 2023
Always excellent service and products. Repeat customer especially around Christmas time.
Date of experience: August 23, 2024
Ordered a puzzle on 2/5. Paid $15 for the only shipping option. Received tracking on 2/9, label created, waiting to ship. I contacted customer service on 2/11 and they responded on 2/12. Customer service said I need to wait until tracking updates and to contact them the following week if the package doesn't arrive. Customer service did not answer my question if the package actually left their facility. It's now 2/16 and the tracking still shows label created, waiting to ship. Will my package ever arrive?
UPDATE: Tracking shows package delivered on 2/16 to a parcel locker. I live in a home with a private mailbox. Customer service sent me an email on 2/17, 'your package was delivered, did you get it?' I explained to them, I do not have a parcel locker and asked if the package was addressed to my home. Customer service responded on 2/19 and said you can file a missing package with USPS. He never answered if my address was used for the package. $15 for shipping and plenty of hassle for one puzzle.
Date of experience: February 16, 2022
Ordered a print online and the website states that it takes 3-4 days to produce and then it ships. Over a week went by, and not a single update... attempted to get in touch with them and THERE IS NO CUSTOMER SERVICE PHONE NUMBER LISTED(had to google to find one).
For people reading this, it is *******901.
Regardless, completely and utterly dissatisfied with my experience and would not recommend them. I work for a luxury retailer and know what excellent customer service is supposed to look like, THIS SITE IS A JOKE!
Date of experience: September 5, 2018
I searched the web for an AUDI boys T shirt and eventually found one on fine art america. The item was printed and shipped quickly. Excellent service and delivery. Five stars.
Date of experience: December 2, 2022
Do NOT buy Fine Art America's puzzles
They have the worst customer service and false advertising
Their ads say ship in 2-3 days; I finally received it in 20 days and was charged $15 for shipping
They have no tracking and don't follow through on complaints
They no longer answer emails or phone and though they advertise complete customer service,
Refuse to rebate the outrageous shipping charges
Tip for consumers:
Do NOT buy Fine Art America’s puzzles
They have the worst customer service and false advertising
Their ads say ship in 2-3 days; I finally received it in 20 days and was charged $15 for shipping
They have no tracking and don’t follow through on complaints
They no longer answer emails or phone and though they advertise complete customer service,
refuse to rebate the outrageous shipping charges
Products used:
puzzle
Date of experience: January 29, 2022
I ordered a large framed print of Linda Woods work. It arrived quickly, well packaged, and looked exactly as it did online. Great quality print and framing. I'll definitely order again
Date of experience: October 28, 2018
I find the site easy to navigate. Shipping was done in a timely manner, especially considering it was just before the holidays. Items I ordered were perfect, they did not disappoint.
Date of experience: January 10, 2020
I ordered a print on a towel- it is beautiful and perfect for my space. The site was easy to navigate, hosts independent artists, and had fast shipping. I recommend wholeheartedly.
Date of experience: September 13, 2023
I ordered L. Vonns water color, I got it, I took it out of the box, I unwrapped it, and remarked wooooooooow!... I pondered which wall to hang it on, then chose which wall to hang it on and then went to work without actually putting it on the wall... got in from work and searched around the cave for a couple of stick pins for hanging utensels... succeeded in mounting this fine art work on the west northwest wall area and have enjoyed it most abundantly ever since!
Date of experience: March 24, 2019
I enjoyed my shopping experience at FineArtAmerica. The product I chose came quickly, was well made and beautiful. I'll definitely be shopping with them again.
Date of experience: February 12, 2018
I ordered a photo embossed tote from Fine Art America. It was delivered promptly. The quality is outstanding. I will definitely order from them again.
Date of experience: March 5, 2019
The painting I bought from FineArtAmerica was even more beautiful than the online image. Plus, speedy delivery. Very pleased with this item and this company.
Date of experience: December 1, 2020
This is the second portrait I've had framed through FineArtAmerica. Both arrived in a timely manner, and both were beautifully done and ready to hang.
Date of experience: June 7, 2020
I've used FineArtAmerica numerous times. They have wonderful and creative items. Perfect for gift giving or a gift to yourself. Good quality and super service.
Date of experience: October 30, 2020
Very pleased with the quality of product and service. Will recommend this company to associates, and will use it again. Great entertainment browsing their catalog.
Date of experience: July 22, 2022
Fine Art America provided wonderful selections when I was shopping for a backdrop that featured some of the natural beauty of Washington state. They shipped my purchase quickly and I am thrilled with the quality of the print, the vibrant colors and the overall experience of shopping at Fine Art America.
Date of experience: August 11, 2020
Such A Awesome Website. So Many Artist With Great Talent. And Prices Are Very Reasonable. And So Many Items To Choose From. Greeting Cards, Canvas Prints, T-Shirts, Puzzles, And The List Goes On. You Will Find Designs That You Will Never See Anywhere Else. Check Out FineArtAmerica.com. You Will Be Glad You Did...
Date of experience: November 24, 2020
It took almost 2 months for my item to be delivered.
When I emailed them and ask them where the package was, they replied that there was no tracking on the package and they had no idea. For a $30 purchase, I expect there to be more control over the shipping.
For a $30 purchase, I expected to be rolled up and packed in a hard cardboard tube.
Instead it arrived in a polyethylene plastic bag, wrapped with 1/8 inch polyurethane foam, and placed in an envelope. Needless to say, after 2 months on the road, the item was crushed and creased several times.
THIS WAS SOMETHING I PURCHASED WITH THE INTENTION ON FRAMING IT AND HANGING IT ON MY WALL!
Never again shall I purchase something from these people.
0 stars
Tip for consumers:
Buy somewhere else.
Products used:
An 11"x14" poster
Date of experience: November 28, 2022
Thanks you so very much for the lovely work done on the cranberry bog print. I consider good framing as important as any other piece of furniture in the room.
You certainly met that criteria.
Date of experience: October 26, 2022
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
