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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
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Reviews (2,484)

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customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user richardn1725
Virginia
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Quality mug with an excellent message. Removing the monuments was a tragedy. You can't erase history.

Date of experience: July 30, 2024

Thumbnail of user sandio30
North Carolina
1 review
1 helpful vote
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April 6th, 2024
Verified purchase

I have been with FineArtAmerica since 2010. As a new artist, I have grown immensely because of the help, guidance, leaning new techniques in my art with all the assets they provide. They keep up with what the world is doing artistically, and how to present my/our art in a professional way through this company. My sales have grown and my ability to create on this site as well. Questions are addressed and help received. Love the Forum for finding out, participating in learning and fun topics. I highly recommend FineArtAmerica over other sites to use for your artwork, knowing you will get the best service, guidance and help when needed.

Date of experience: April 6, 2024

Thumbnail of user denisej882
Texas
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

We love our artwork (Tale of a Tiger by Saija Lehtonen). Fine Art America did an excellent job with the framing, matting, etc. The artwork arrived in excellent condition. We would recommend purchasing artwork from Fine Art America as we have had an excellent track record with them (as this was not our first piece of artwork purchased.

Date of experience: June 7, 2024

Thumbnail of user katherinel95
Texas
4 reviews
1 helpful vote
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October 15th, 2019

FineArtAmerica has one of the widest selections of artists' works that can but put on just about anything. Great place to get a unique gift and your greeting cards. Wonderful quality and customer service.

Date of experience: October 14, 2019

Thumbnail of user johnp1580
Florida
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

For my kitchen, I ordered a large, matted and framed "Crystal Hot Sauce" print by Elaine Hodges. Could not be happier. Shipped in little time and looks sharp and well constructed. Easy to hang, too (hardware provided). Would definitely order from FineArtAmerica again.

Service
Value
Shipping
Quality

Date of experience: July 3, 2019

Thumbnail of user peterm2292
Canada
1 review
3 helpful votes
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April 11th, 2022
Verified purchase

All items ordered were listed as 'in stock', with a shipping date of 1 week. Almost three weeks later and order is still 'processing'. FineArtAmerica Service Representative responded 'we're busy' -- but this is second consecutive experience with poor delivery service (Canadian warehouse), disappointing.

Tip for consumers:
Don't reply on site info - confirm ship date before ordering.

Service
Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user jaem83
Arizona
1 review
2 helpful votes
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February 28th, 2023
Verified purchase

Website says pics will ship in 3-4 days. Its been 11 with nothing and no one reaching out to tell me its delayed. I reached out and am told it is now 14 business days which is 3 weeks. Vast difference from 3-4 days. Password does not hold either. Have to reset it EVERY time i log in. This company is a joke. Curious to see what my $1200.00 actually gets me as i ordered a large piece that I am being charged over $300 to ship. I recommend people look elsewhere. Stay tuned for updates.
Disgusted in AZ.

Tip for consumers:
Not what is promised, expensive shipping.

Products used:
Large metal print

Date of experience: February 28, 2023

Thumbnail of user christinel688
New Hampshire
1 review
4 helpful votes
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December 29th, 2020
Verified purchase

I bought this shower curtain for my son and it is beautifully made. The picture on the curtain fits in well with his relatively small bathroom, it looks like he could just step onto the trail! Shipping and tracking were both very satisfactory. I would definitely order from these folks again.

Date of experience: December 29, 2020

Thumbnail of user luciad71
Malta
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Excellent quality, professional site, helpful customer care.
I received the most beautiful shower curtain I ever had! Bright colors and it dries so quickly!
I got some mugs expecting to have to return at least some of them for damage during the shipment from America to Europe, but no, they were so well packed and they all arrived intact and spotless. Super beautiful designs and gorgeous colors, strong material, perfect sizes.

Service
Value
Shipping
Quality

Date of experience: June 27, 2022

Thumbnail of user junef321
Georgia
2 reviews
7 helpful votes
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December 28th, 2020
Verified purchase

I was promised on 12/16 that a gift ordered on 12/9 would definitely arrive by Christmas Eve. It DID NOT, and they have not replied to any order update requests since before 12/23.

This gift is for an elderly man in another state spending Christmas by himself. I was hoping he would be able to work on it to help with the loneliness of Christmas Day. IF they had been honest when I saw that they had missed the ship date, I would have had time to get a different gift.

UPDATE: They finally contacted me late this afternoon and "guaranteed" my order would ship out "no later than the week of Jan. 4th." No thanks. Order cancelled. They don't deserve my business.

Service
Value
Shipping

Date of experience: December 28, 2020

Thumbnail of user johns8785
Texas
1 review
3 helpful votes
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May 23rd, 2021
Verified purchase

I recently ordered a nicely matted and framed photograph. It ran around $325... and regular shipping was an insane $110! Honestly... what a rip off. There's simply no justification that expensive shipping in 2021 unless I requested overnight delivery which I did not.

Date of experience: May 23, 2021

Thumbnail of user robinr383
New Jersey
1 review
15 helpful votes
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July 13th, 2020
Verified purchase

Ordered a 22.5 " x 36" metal print of one of our favorite artists creations. It took a little longer than expected to ship, but when we received it we were more than satisfied with the print. Perfectly executed display, very reasonably priced shipping and exceptional packaging.

Service
Value
Shipping
Quality

Date of experience: July 13, 2020

Thumbnail of user rebeccag1269
Canada
1 review
0 helpful votes
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July 19th, 2022

I wanted a special greeting card to congratulate a young couple who'd recently purchased a new home together. Nothing I saw in stores was special enough and when I saw the castle print by Dan Craig I knew this would reflect how they felt about their home (that it was indeed their castle). I loved that I could choose my own message on the inside too!
Beautiful quality and very reasonably priced and best of all it was exactly what I'd hoped for and it arrived quickly!

Products used:
Stationary

Service
Value
Shipping
Quality

Date of experience: July 19, 2022

Thumbnail of user georgeb1123
Ohio
1 review
17 helpful votes
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November 25th, 2020

Ordered a wood print. Web site stated "thick maple wood", when I received it, it was printed on plywood, very disappointing. I offered to put some maple wood laminate around to edges to make it look much better. I asked for some type of discount for doing it, Mark, from Fine Arts America, refused to cooperate with me, all he could say was to destroy it, send him a picture, and he would reimburse me for the picture, not for the shipping cost. I offered several suggestion, I don't believe he even considered the. This was a present for my son for Christmas, he won't get it now. Completely inflexible, and very disappointed. Will never order from them again!

Date of experience: November 25, 2020

Thumbnail of user pauld3201
California
1 review
2 helpful votes
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February 18th, 2024

The Ansel Adams print arrived blurry/ out of focus. Returned it. They refunded amount for the Adams. Stated policy they pay for return ($150) if there's "a defect in quality".
There certainly was. They will not discuss. Do not respond to my emails.

Service
Value
Shipping
Returns
Quality

Date of experience: February 18, 2024

Thumbnail of user jeroana
Massachusetts
1 review
1 helpful vote
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March 11th, 2024
Verified purchase

Top-notch experience. I could not have asked for better. Appreciate being able to support an independent artist. The framing was perfect as expected from the website. I have now made three purchases, and all with the same, consistent, high-quality results.

Date of experience: March 11, 2024

Thumbnail of user carolm3305
Maine
1 review
3 helpful votes
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October 6th, 2023
Verified purchase

The print is way too DARK, OK I know it is a sunset and there are shadows, but it is black in many areas cannot see the shorelines or details, colors in the dark print are no where near what is shown on line in the ad. Where the quality control, or it just isn't? This was over $500 and to say I am disappointed is being polite. The frame job is good, but the print itself is awful can't even see most of it so dark, looks nothing like what is represented. I won't order here again, be careful that you may not get what you expect.

Tip for consumers:
Print is NOT as advertised, print quality is awful way way too dark can hardly see it. Beware.

Service
Value
Shipping
Returns
Quality

Date of experience: October 6, 2023

Thumbnail of user jamesl2115
Illinois
1 review
1 helpful vote
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February 27th, 2021
Verified purchase

For our just-renovated bathroom this 'designer' made curtain of a 'shower tree' in black, grey and shades of yellow is perfect for our shower. We did not want 'glass'... everyone who we have shown it to raves about the design.

Date of experience: February 27, 2021

Thumbnail of user dans1935
Ohio
1 review
2 helpful votes
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January 20th, 2022

I ordered puzzle when it arrived it was the wrong puzzle. Art work was peeling off the cardboard right out of the box. I have requested a refund multiple times. They have continued to dodge my request and now will not even email me back. $65 for a miniature poor quality puzzle. Thanks! Update! I finally received a refund. I received No email from them. Money was back in my account though. A little more communication from them and I think this could have gone much more smoothly :)

Tip for consumers:
Run for your lives!!

Products used:
A puzzle that is not being used

Service
Value
Shipping
Returns
Quality

Date of experience: January 20, 2022

Thumbnail of user edwards1970
New Jersey
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Among the incredibly diverse art offerings I found dozens of works in greeting card form complimenting diverse messages and personal poetry I wanted to share. Service is fast and I am especially grateful that they observe the poetic form and for the one occasion they stretched their word limit restriction to accommodate my slightly longer text.

Products used:
Greeting cards.

Service
Value
Shipping
Quality

Date of experience: August 7, 2023

Thumbnail of user catherinem477
Australia
2 reviews
29 helpful votes
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April 22nd, 2020

I ordered two framed artworks and, upon receipt, the matting was white, not black, as per my specifications. I emailed the company, they advised me to destroy the artworks and then I would be refunded. After 20 plus emails, I am 600 out of pocket, and Fine Art America still won't help me!

Date of experience: April 22, 2020

Thumbnail of user savannaha22
Arkansas
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

This was my first time ordering and I really spent a long time looking through all the different options to find the perfect picture. There's so much offered here that I definitely have my first choice now when shopping for art. The print I ended up getting is stunning and the paper is thick and very sturdy for the price I paid. I can't believe how quickly it arrived and it was packed with a fine sheet of paper wrapped around the print to protect the graphic. All in all, a fantastic price point for very nice quality artwork. Definitely can't recommend enough.

Service
Value
Shipping
Quality

Date of experience: October 4, 2020

Thumbnail of user marijanea
Texas
1 review
1 helpful vote
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March 30th, 2021
Verified purchase

Bought a shower curtain, of most excellent construction and color. It looked very realistic (butterflies). My granddaughter loves it.
I'd buy again and will look for other thing too.
There is a wide selection of art object that a different from other stores.

Products used:
Shower curtain

Service
Value
Shipping
Quality

Date of experience: March 30, 2021

Thumbnail of user danal590
Texas
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The photo of Fallingwater by Rachel Cohen is stunning. I had a blip with the first one that was mailed to me b/c the packaging and item arrived damaged but Fine Art customer service immediately helped me and resent another one. I had it matted and framed and hung recently and am so pleased with it. Thank you to the photographer and to Fine Art!"

Date of experience: May 8, 2024

Thumbnail of user kwesim2
Canada
1 review
1 helpful vote
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April 15th, 2024
Verified purchase

The painting was good the pricing and website great. The frame, no good. There were gaps in the frame with scratches and dents. I would like to say this was from shipping but it was not. So more focus needs to be put on the frame department.

Thank you

Respectfully
Kwesi McMaster

Date of experience: April 15, 2024

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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