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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
View ratings trends
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Reviews (2,484)

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Reviews that mention popular keywords

customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user jennifert188
Florida
1 review
0 helpful votes
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March 15th, 2018
Verified purchase

Fine Art America has an easy to use check out platform well organized wensite, fast shipping and great Artworks.

Date of experience: March 13, 2018

Thumbnail of user marlenee11
Indiana
1 review
0 helpful votes
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November 19th, 2018
Verified purchase

I had the privileged to order from Jody Partin's Website again... and completely 100% satisfied! Her "eye" for beauty in nature is like NO OTHER!

Date of experience: November 19, 2018

Thumbnail of user lauried79
North Carolina
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

This is the site I go to FIRST, knowing I will find exactly what I am looking for! My own personal "gallery" for gifts.

Date of experience: August 25, 2018

Thumbnail of user loriv13
New Jersey
6 reviews
10 helpful votes
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March 20th, 2019
Verified purchase

I ordered 2 men's Medium tee shirts
They are more like ladies size.
Very disappointed. Would like refund
Or a mens shirt. THIS IS UNACCPABLE

Date of experience: March 19, 2019

Thumbnail of user georgem2571
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Quick and easy. Expertly packaged. Good quality product that i have hung on the wall. Looks good.

Date of experience: March 26, 2023

Thumbnail of user sheryll229
Illinois
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Order came in good time and quality was superb! I will be ordering again in the future!

Date of experience: October 29, 2022

Thumbnail of user bruces1054
Canada
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Happy with quality and prompt delivery. Plan to order again when I decide which mugs I want.

Date of experience: February 27, 2023

Thumbnail of user greggoryw1
California
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

I love the image I purchased. It arrived on time, well packaged, no issues at all. Thanks!

Date of experience: July 6, 2020

Thumbnail of user jasonm2954
Kentucky
2 reviews
0 helpful votes
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February 15th, 2023
Verified purchase

Very easy to choose size and style of the photo I purchased. Fast shipping and excellent packing.

Date of experience: February 15, 2023

Thumbnail of user margaretf1192
Canada
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

I was very happy with the owl photo I received and for the quick service provided by FineArtAmerica.

Date of experience: November 18, 2022

Thumbnail of user ronaldr323
Idaho
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

I LOVE YOUR SITE. YOU HAVE SUCH A WIDE SELECTION OF ART. I KNOW FROM PAST EXPERIENCE THAT ANY PURCHASE I MAKE WILL BE OF THE BEST QUALITY OFFERED.

Date of experience: October 30, 2019

Thumbnail of user emilyv320
North Carolina
1 review
4 helpful votes
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May 8th, 2020

I am very dissatisfied with Fine Art America. They will not stand by their poor workmanship in framing and fix the print, mat and frame that I purchased. This was a first anniversary gift for my husband. The print was not correctly framed. The print is not straight inside the mat and frame. The mat covers up the print at the bottom on one side, but not the other. You can read the guitarist names on the left side and it gradually cuts them off as you get the to the right side. I have attached a photo. The website has no phone number to call customer service. After submitting a photo to customer service by email and asking that they take this back and fix it so you can see the entire print and it is not crooked inside the mat, I was told that it was my fault for selecting a mat that was too large and they typically suggest a smaller mat when ordering this print. The mat size they suggest is not even an option to choose on the website when choosing a mat. Regardless, they will not take it back and refund me the entire amount that I paid. The said they will refund me the purchase amount,, less the shipping that was paid. The website return policy says "Please note - Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality". This is a defect in quality. I was told my only option to get a refund, less the shipping charges that I already paid, would be to destroy the frame and print and send them a photo of it destroyed so I could get my refund, less the shipping charges that I already paid. I was told that even if it was re-framed with a smaller mat size that they suggest that it would still cut off the parts of the print. This was told to me by Lorenz. When i asked for the phone number to reach out to a supervisor or to have a supervisor contact me, I never received a response. My husband is very disappointed in his gift because you cannot even see the entire print in the frame. I do not wish to destroy it, or pay additional costs in shipping back to this company, so I guess I'll just keep it and be disappointed every time we look at it. I will never purchase from this company again and will suggest others not to as well. They do not stand by their work or help resolve problems with their customers.

Date of experience: May 8, 2020

Thumbnail of user rosemarym489
Virginia
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

The painting on the pouch is beautiful. I have received many compliments on it. I love it!

Date of experience: April 15, 2024

Thumbnail of user maryo1656
Virginia
2 reviews
2 helpful votes
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February 2nd, 2024
Verified purchase

Large framed print came in very secure packaging so all was in great shape. Quick service.

Date of experience: February 2, 2024

Thumbnail of user barbaraa2032
New York
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Turned out great! Can't believe I actually found what I was looking for. Thank you.

Date of experience: March 3, 2024

Thumbnail of user ivyd29
Maryland
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

My order arrived in a timely fashion and was just as described. Vert satisfied with order.

Date of experience: August 24, 2020

Thumbnail of user kimc782
Florida
2 reviews
3 helpful votes
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July 16th, 2021
Verified purchase

From the many mugs offered, I was able to find one that called out to me.

Date of experience: July 16, 2021

Thumbnail of user alexandram188
Ohio
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

I love the beautiful photography and all the options of mediums to have it printed on!

Date of experience: October 23, 2020

Thumbnail of user gregp389
Iowa
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

Metal art is excellent! A great additional office to my office. Bright colors and very sharp.

Date of experience: December 14, 2020

Thumbnail of user toddm782
Kansas
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Bluebirds are beautiful and so is this photo. The picture was neatly packaged and rapidly shipped.

Date of experience: June 27, 2022

Thumbnail of user stephaniem3224
Virginia
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Fast shipping. The colors are bright and bold. Nice and sturdy. I can't complain. Love them.

Date of experience: May 23, 2023

Thumbnail of user stevenh1049
West Virginia
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

Everything worked as expected. Great quality! Would love to get some of their great prints next.

Date of experience: December 28, 2020

Thumbnail of user reetas3
Finland
1 review
0 helpful votes
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April 3rd, 2020
Verified purchase

My poster was delivered fast all the way to Europe and it was very good quality

Date of experience: April 3, 2020

Thumbnail of user kathyk596
Iowa
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

My order came rather quickly and I was very satisfied with my cards. They are Beautiful!

Date of experience: January 6, 2021

Thumbnail of user judyp195
Michigan
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

I really love my picture of mackinaw bridge and I will be ordering from fine art America again!

Date of experience: January 11, 2020

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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