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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
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Reviews (2,484)

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customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user kathyh1525
California
1 review
1 helpful vote
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September 28th, 2023
Verified purchase

Superior quality matting and frame! I loved how I could choose everything for my artwork, the frame, of which they had lots of choices, the matting colors and sizes. Double matting is also available. It was a fun and seamless project to put together. The website is very user friendly and colors pretty true to real life. My artwork of course looked so much more amazing in real life, I could not be happier with my purchase

Date of experience: September 28, 2023

Thumbnail of user waynec80
New York
1 review
0 helpful votes
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March 24th, 2018
Verified purchase

We ordered three large framed photographs of the Chrysler Building by photographer Mike McGlothlin. The photographs arrived on time and are now a magnificent addition to our living room. The order was as promised from FineArtAmerica. Would definitely order again.

Date of experience: March 23, 2018

Thumbnail of user beckys298
California
1 review
2 helpful votes
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December 22nd, 2020

I ordered over $500 worth of puzzles for Christmas gifts. The website stated that they would ship in 2-3 days. Almost a month now, and they still have not shipped. And 13 Christmas gifts will not be given. They have no phone number to call and my emails are given little answer. They don't initiate shipping email information. I think I can only ask for a refund. But wait, refunds are only good for 30 days of order date. At the end of 29 days, I don't even have the items to ask for a refund.

Date of experience: December 22, 2020

Thumbnail of user colem212
Mexico
1 review
18 helpful votes
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December 29th, 2017

I bought one of my own prints from my fineartamerica store,, to see how smoothly the process might go for my customers... I paid over 50 dollars. I got no notification as a seller,, and no notification as a buyer. That means no tracking info as the buyer and no indication that I had sold a print as a buyer. Meaning I didn't get my portion of the payment for the sale. The print finally arrived damaged and packaged horribly. Calling customer support I was able to talk to someone after being on hold for only a few minutes,, but she could not explain why everything had failed and she sounded exhausted like she had been hearing similar stories all day,, I felt sorry for her. I Started a refund process but again received no notice that my refund was initiated. No ticket number ect... which makes me think I will have to turn to PayPal for a refund since this site appears to be unable to operate currently..

Date of experience: December 29, 2017

Thumbnail of user lizar22
Florida
1 review
0 helpful votes
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August 18th, 2018
Verified purchase

I bought two prints of a selected size, and framed, on-line. Web site excellent. Delivery time excellent. One of my prints was upside down in the frame. So I had to break the professional framing job to place the print upright. Framing was otherwise perfect. I expect this is not ordinary due to the overall excellence of all other interactions.

Date of experience: August 16, 2018

Thumbnail of user maryh1830
Florida
1 review
0 helpful votes
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December 8th, 2020
Verified purchase

I have bought quite a few greeting cards from Fine Art Anerica. I Love that they are blank on the inside and you can type a personal message at no extra cost. People ask me where I get my cards from. Each one I received is exactly as shown and all beautiful. There are so many options and the categories are arranged so it is easy to choose. You can have your card vertical or horizontal.
Shipping time is very good, customer service is responsive and all cards have arrived in sturdy cardboard envelopes and all include envelopes. The cards are on a semi gloss sturdy stock. This is a wonderful, trustworthy site with subject matter to suit all tastes.

Date of experience: December 8, 2020

Thumbnail of user frantziskam
Australia
1 review
0 helpful votes
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May 22nd, 2020

Hello! I was looking for a wall decoration stuff for a long time and finally, reading these testimonials I have chosen your service. And I didn't regret it! Now I totally love my home because the design is just as I wanted to be!

Date of experience: May 21, 2020

Thumbnail of user annef298
Massachusetts
1 review
0 helpful votes
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July 23rd, 2020
Verified purchase

FineArtAmerica has a wide range of art available in a variety of sizes-I was able to find exactly what I needed for a difficult size frame-the art arrived quickly and in packaging that ensured that it arrived without damage. Just love the final result!

Date of experience: July 23, 2020

Thumbnail of user catherinew71
Spain
1 review
0 helpful votes
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February 23rd, 2018
Verified purchase

It was a pleasure to buy from FineArtAmerica, they have a fantastic selection of cards for every occasion and their service is second to none. I will definitely be buying from them again and would not hesitate in recommending them to family and friends.

Date of experience: February 22, 2018

Thumbnail of user wendym1283
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

We ordered a framed print for our home and when it was shipped there was some damage done to the frame. We were completely satisfied with how quickly it was replaced with no hassle and now we are enjoying our beautiful artwork from FineArtAmerica! Excellent customer service!

Date of experience: March 26, 2023

Thumbnail of user robertj1409
New Jersey
2 reviews
0 helpful votes
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February 16th, 2021
Verified purchase

I have been buying from Fine Art America for some time now... their prints are beautiful and well as a large selection. Their frames also are beautiful and choosing the right one really accents a print. Packaging is always very secure for shipment, and that's a plus

Date of experience: February 16, 2021

Thumbnail of user vanessaw495
Australia
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

It's always nerve wracking to order something when you live in rural Australia? Will the product be what you see online? Will it even get to me?
All smiles with this product. Awesome artwork, fast shipping and no product damage.
My artwork is hanging on my wall today making me smile.

Date of experience: February 16, 2024

Thumbnail of user bobs1862
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Loved the art and love the artist. What disappointed us was that we learn after the fact that there was a $37.00 import charge which took us by surprise. I understand what these charges are for but would have liked the company to let us know they were possible and that FineArtAmercia were not covering the charge I the shipping cost. So we paid over $80.00 to have the piece shipped. A little excessive.
Customer Service was rude and condescending. No help at all. This has really soured us from dealing with FineArt America.

Date of experience: June 10, 2022

Thumbnail of user anastasiyab5
California
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Great website and superb selection. I was looking everywhere for a specific painting and when I found FineArtAmerica I couldn't be more pleased. I found exactly what I wanted and it's now hanging in my bedroom to look at everyday. It is pricey if you need a specific size and frame but definitely worth it.

Date of experience: December 13, 2020

Thumbnail of user richardv385
New York
1 review
24 helpful votes
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June 16th, 2020
Verified purchase

After ordering seven framed portraits of composers (from Liszt to Ravel), I must say that I couldn't be more pleased with the results. Try as you might, you couldn't possibly find even one flaw in the workmanship. I'm delighted to say that my music studio has never assumed the sophisticated elegance that it now enjoys. Would I recommend Fine Art America? Unquestionably, with no reservations!

Date of experience: June 16, 2020

Thumbnail of user sethr71
Alabama
1 review
17 helpful votes
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May 21st, 2020
Verified purchase

We had been searching for some time for the perfect painting for my sons room. The Slash canvas was exactly what he wanted and exceeded our expectations. My son was thrilled. The customer service was top notch. Due to covid, things were a little behind and the team did a phenomenal job replying to my emails promptly, answering my questions and keeping me updated. I even received an email a week after delivery making sure we had received it and everything was ok. I would recommend Fine Art America to anyone and will definitely be a repeat customer.

Date of experience: May 21, 2020

Thumbnail of user kathyh718
Canada
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

I ordered two prints - they are both lovely. My only regret is that I didn't order one a bit bigger. Great, timely delivery which in this time of Covid is saying something! I would definitely order from FineArtAmerica again!

Date of experience: January 12, 2021

Thumbnail of user cathyd66
New Mexico
1 review
1 helpful vote
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April 12th, 2018
Verified purchase

This has been my third transaction with this company. Always pleased with the results. The customer service really helped to achieve exactly what I wanted. However, the last two took longer to receive than the first, not sure if it was because it was a multiple order or medium. I had to call and ask if it had been shipped. Otherwise, excellent!

Date of experience: April 11, 2018

Thumbnail of user pauls4651
Massachusetts
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I ordered two jigsaw puzzles from FineArtAmerica to pass the time during snowy days.
The photo selection was vast, and I was able to find two beautiful pictures of Waterville Valley, NH, where I summered last year.
The puzzles arrived very quickly, within a week or so. The puzzle quality is superb - the pieces fit together tightly, often with a satisfying little "click" as they fit in. These are not cheap, thin pieces.
Further, the print quality on the puzzle was excellent. Beautiful colors, lots of shading (important for big vast spaces like sky) and no peeling.
If I had one negative comment, it is that the pieces are pretty generic puzzle shapes - nothing too "out there" in these puzzles. But that's a minor quibble and the puzzles I picked were pretty hard due to the pictures chosen.
These are a little pricey and S&H seemed a bit high for an online purchase, but all in all well worth it. Maybe not a purchase I could make every week, but a nice little "splurge".

Date of experience: March 1, 2023

Thumbnail of user briank270
Alabama
1 review
0 helpful votes
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November 7th, 2018
Verified purchase

Great product! Great price! Fast to ship! You will not be disappointed if you purchase something from Fine Art America as the frame was of high quality, the print looked great and they shipped it really fast.

Date of experience: November 5, 2018

Thumbnail of user donnac362
California
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

I knew what I wanted and found it easily. Deciding what size, what frame, etc. was delightfully easy. It arrived in excellent packaging. One of my friends liked it so much, we ordered a replica for her.

Date of experience: June 19, 2018

Thumbnail of user kenneths822
New Jersey
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Excellent customer service as I had questions before buying. The printed canvas is of good quality, the colors are vivid and the frame is substantial. The price for a large 22" x 30" canvas was right and the shipping was prompt. The art itself is amazing, a piece I will love for the rest of my life...

Service
Value
Shipping
Quality

Date of experience: May 28, 2021

Thumbnail of user janee117
Canada
1 review
0 helpful votes
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December 9th, 2018
Verified purchase

Fast efficient shipping of a quality product. I love my iPhone 6 Plus case! Along with a protective inner rubber bumper, the printing on the outer case is outstanding. The colours are clear and vibrant for the picture I chose and I like that I could place it where I wanted. I tend to drop my iPhone on occasion and so far this case has stood up to the punishment.

Date of experience: December 8, 2018

Thumbnail of user kristinl259
Arizona
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

I ordered a large framed canvas but when it arrived it had been damaged in shipping. FineArtAmerica customer service resolved the problem promptly. I would definitely order from them again in the future.

Date of experience: March 17, 2023

Thumbnail of user jimb2798
Ohio
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

We have purchased at least four pieces of art, of various sizes, to display throughout our home. Fine Art America is our 'go to' outlet for art because the contributing artist offer a very broad selection of styles, sizes and materials all at a very reasonable price. The ordering process is easy and delivery is usually in a few days. We have been completely satisfied with every purchase.

Date of experience: September 6, 2023

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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