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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
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Reviews (2,484)

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customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user debrat79
California
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

I purchased this picture for a wedding present and I couldn't be happier! Vance Fox has captured the beauty of Lake Tahoe in the winter just perfectly! It hangs in my niece's office where it is admired by her clients. Thank you, Vance, for your great artwork!

Date of experience: May 25, 2018

Thumbnail of user wayneb383
Washington
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

Fine Art America puts out a good product, nice matting and frame for the artwork. They were somewhat slow in getting the picture, matting and frame put together, but it may have been because of the CoronaVirus thing going on during that time. That is the only reason I gave them 4 stars instead of 5, but, again it probably was due to something they had no control of. Shipping was fast and the artwork was very well packaged.

Date of experience: June 4, 2020

Thumbnail of user savitte
Arizona
2 reviews
0 helpful votes
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August 26th, 2023
Verified purchase

This was my first time ordering from Fine Art America, and I wasn't disappointed! Since I'm on a tight budget, I have to decorate my apartment economically, and these photos do add beauty to my surroundings. I only wish I could afford to get larger sizes, but what I did buy will suffice. I found frames for them elsewhere, which was an added expense of course, and my only wish is that more of the photos would have dimensions that fit standard-sized frames that are readily available in the marketplace.

Date of experience: August 26, 2023

Thumbnail of user kathleenp793
North Carolina
1 review
1 helpful vote
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July 12th, 2021

The FineArtAmerica website ‘boasts' 24/7 customer service. I called for help, and to take advantage of a promo. The girl who answered the phone sounded like she was half asleep; she was not in the least bit helpful and offered zero advice about frames/mattes to coordinate with a print. I sent an email to ask for help since it was too difficult to work with matte colors on the computer (recent cataract surgery). Per phone conversation and email next day my matte colors were wrong (cool not warm). An employee gave correct warm matte colors but the company would not honor the promo from the previous day, for the corrected order - even though their employee failed to provide requested info on the first call the previous day.

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Service
Value
Quality

Date of experience: July 12, 2021

Thumbnail of user nicolas292
GB
1 review
22 helpful votes
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November 18th, 2016

Tried a pack of cards and a T shirt to check on quality - very disappointed with the poor quality especially given the price. As if this not bad enough the company then blames me to a customer i had sent to their site, (the only customers I had were people i sent there), for not responding to FAA's emails none of which I had ever received. This company lacks integrity and will damage your reputation if you are associated with it. Avoid it completely.

Tip for consumers:
Don't do it! Artists deserve better than being lied about to their own customers.

Service
Value
Shipping
Quality

Date of experience: November 18, 2016

Thumbnail of user brianj123
California
1 review
1 helpful vote
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March 2nd, 2018
Verified purchase

I; ve found many unique t-shirts at fineartamerica. I; m happy with the shirts i purchased on this site. I would have bought many more but unfortunately many of these shirts made by artists are just normal t-shirts with an artists name attached bringing the price way higher than they should be.

Date of experience: March 2, 2018

Thumbnail of user iritm2
Washington
1 review
0 helpful votes
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November 9th, 2022

Placed an order on 10/22/22 and still waiting for tracking number.
Called customer service on 11/01/22 for a status I was told it's in production.
After 8 days called again supervisor n/a operating on Pacific time. Will try again later.
I wish someone will update me on the status of my order.

Date of experience: November 9, 2022

Thumbnail of user sarahy270
Michigan
1 review
0 helpful votes
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December 5th, 2020
Verified purchase

I'm looking forward to giving this mug with the iconic image of Bob Dylan to a lifelong fan.
It's especially good to know that the photographer receives compensation for the photo.
I will continue to shop at Fine Art America with appreciation for the fact that they give artists a fair shake.

Date of experience: December 5, 2020

Thumbnail of user roseo72
GB
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

I found this website accidentally as I was looking for anything with a picture of my dog breed and this site is exceptional, I will never look anywhere else, greeting cards, tapestries, you name it and it is all here. Excellent service and a wonderful array of items, thank you so much.

Date of experience: December 31, 2020

Thumbnail of user caront11
GB
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

I order an Elvis Presley Beach Towel from Fine Art America, it was easy to order, delivery was well packaged and quickly delivered. Very pleased with this company and would recommend this company to all of my friends. Thank for a great service.

Date of experience: September 6, 2022

Thumbnail of user carriep194
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I saw this photo done by Peter Mangolds on a Facebook page called Wyoming Thru the Lens and found out it could be ordered through FineArtAmerica. I chose the frame, etc., and waited. When it arrived, I was amazed at the beautiful piece I had purchased and so happy to have this for my home.

Date of experience: December 17, 2020

Thumbnail of user susans3054
Washington
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Whole process was very easy online. I had previously ordered a similar shower curtain from a different company and when I got it weeks later it looked nothing no like the photo so I returned it and ordered this one. This shower curtain looks exactly as it should and is beautiful quality. Also important was that the colors were accurately represented in the photo online. The shower curtain is for a bathroom remodel and colors were really important to me. Totally happy with this shopping experience and the product and will order from Fine Art America again and recommend it t to others as well.

Date of experience: March 10, 2021

Thumbnail of user fritzn11
Arizona
1 review
0 helpful votes
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October 7th, 2018
Verified purchase

I had no idea a site like this existed until we were browsing for a new shower curtain and found a link to this. We spent hours looking at images and it was nice to narrow the selection down a bit to "Architecture: Spanish Colonial". We agreed to one (finally) and also ordered two coffee cups with the same image. We are very pleased with the quality of the curtain and cups, the image was crisp and clear on the curtain which is what we hoped for. I have told several people of this site, but I don't think they get it. I'll have to do a better job of selling the site.

Date of experience: October 6, 2018

Thumbnail of user kawaneea
Indiana
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

I was having a really hard time finding anything that was Scrappy Doo for my grandson and finally found a blanket on here and couldn't be happier with the way it turned out! Great quality and fast service, arriving before expected! My grandson is going to love it!
Thank you!

Date of experience: December 20, 2019

Thumbnail of user carolc896
Florida
2 reviews
1 helpful vote
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June 6th, 2020
Verified purchase

My order was a little delayed due to the problems with the pandemic, but communication with this company was great about explaining the issues. The quality of the print and the nice job on the framing was excellent. I was extremely impressed with how well it was packed for shipping. I ordered a large print 18 x 24 framed, but it arrived in perfect condition, not one scratch. I will order from this company again.

Date of experience: June 6, 2020

Thumbnail of user chesterj20
Georgia
1 review
11 helpful votes
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June 4th, 2020

Purchased 4 frames prints a month ago. Supposed to ship in 3 days. Every week I checked in and got a vague excuse. Called today for a refund. I was told package shipped. I asked for tracking number. They said they didn't have one. Then they got mad at my questions and hung up on me... Horrible service! Spent over 2k and this is how they treat me!

Date of experience: June 4, 2020

Thumbnail of user stevens671
Oregon
1 review
4 helpful votes
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October 6th, 2019

I've tried multiple times with Fine Art America. My most recent order, order # *******, had several damaged/defective prints in it. After talking with customer service and getting a promise to have the defective prints replaced, they dropped all conversation, will not answer calls, emails or texts directly to their main customer service person Judy. If your art matters and you plan to use it professionally NEVER EVER use Fine Art America. Horrible quality and terrible service after the fact.

Date of experience: October 6, 2019

Thumbnail of user ivany15
GB
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

I found an artist that paint african wild dogs the birthday present was sorted. The website is brilliant. The item came and the quality is amazing. Sadly the tote bag will not be used but kept undamaged unused but admired

Date of experience: April 20, 2020

Thumbnail of user geraldineh24
Canada
1 review
0 helpful votes
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September 18th, 2018
Verified purchase

I bought an abstract towel of Roger Federer as a special gift for my sister. She was thrilled with it. The impression on the towel was vibrant and the quality excellent. I would not hesitate to purchase again from Fine Art America.

Date of experience: September 18, 2018

Thumbnail of user rebeccaa715
California
1 review
2 helpful votes
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February 10th, 2021

I will never work with this company again. They delayed my delivery without telling me, and only informed me of the delay after the date it was supposed to arrive. I tried to talk to them about the delay but they were not interested in helping me. Terrible experience.

Service
Value
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Returns
Quality

Date of experience: February 10, 2021

Thumbnail of user denisee189
Georgia
1 review
0 helpful votes
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February 27th, 2019
Verified purchase

I ordered three pieces of art, one stretched canvas and two framed prints. Everything arrived in a timely fashion, well packaged and beautiful! There are thousands of artists and prints to choose from as well as different choices of paper and frames. I would highly recommend checking them out!

Date of experience: February 27, 2019

Thumbnail of user glennb62
GB
1 review
0 helpful votes
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April 3rd, 2018
Verified purchase

Looking for an Alfa Romeo themed card and found the perfect example. Clear and effective website made selection and purchase very straight forward. Great communication and very quick delivery. Great all round experience and totally recommended. Give them a try.

Date of experience: April 3, 2018

Thumbnail of user christiec54
California
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

I've ordered cards from FineArtAmerica two years now, and both times the printing has been flawless, and the service remarkably fast. The range of images from which to select is amazingtoo hard to decide on only one! I highly recommend this company.

Date of experience: December 20, 2019

Thumbnail of user elainef293
Washington
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

On a whale watching trip to Baja, Mexico, I met a photographer who takes stunning photos of gray whales, available at Fine Art America. Once back home, I purchased a canvas print of a gray whale looking up out of the water. The canvas print is absolutely gorgeous! The service was fast and affordable. Every time I look at it, I am reminded of my happy experience meeting the friendly whales of Baja.

Date of experience: March 30, 2022

Thumbnail of user cb709
California
1 review
1 helpful vote
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September 15th, 2021

Terrible customer customer service, they encourage Live Chat so you never speak to an individual. Waited weeks for expensive picture only to be told of delays in manufacturing, etc. I canceled the order. The next day picture arrived, no notice of shipment of anything. Buy elsewhere!

Service
Value
Shipping
Returns
Quality

Date of experience: September 15, 2021

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

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Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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