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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,484 reviews, indicating that most customers are generally satisfied with their purchases. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    163
  • Value
    165
  • Shipping
    162
  • Quality
    155

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Positive reviews (last 12 months): 94.7%
Positive
215
Neutral
0
Negative
12
View ratings trends
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Reviews (2,484)

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customer service (187) art america (353) art work (68) shower curtain (65) quality product (47)
Thumbnail of user carrieb294
Indiana
1 review
0 helpful votes
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December 11th, 2020
Verified purchase

These mugs are excellent quality. Perfectly match the snapshots I chose to print on them. I ordered 6 mugs. They were wrapped well and none were broken in shipping.

Date of experience: December 11, 2020

Thumbnail of user joanb176
Canada
1 review
1 helpful vote
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October 3rd, 2018
Verified purchase

The piece, which showed a couple talking about how they should buy a place in the country, because basically they didn't have enough problems already, illustrated our situation perfectly!

Date of experience: October 3, 2018

Thumbnail of user michellep2000
Arizona
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

This website has lots of variety of quality art to choose from. There are many unique pieces from many vendors. I have been very pleased and impressed with FineArtAmerica.

Date of experience: February 25, 2022

Thumbnail of user beverlys356
Texas
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

It was a pleasure to order from FineArtAmerica! Their website is customer friendly and they're very willing to help if you need it! I'm definitely ordering from them again!

Date of experience: December 16, 2020

Thumbnail of user lindam3043
Maine
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

Quick delivery, nice guidance on selections for framing in the website. Beautiful product. I wish I had looked for a non glare glass option to cut down on reflections.

Date of experience: June 15, 2021

Thumbnail of user andreh65
GB
1 review
2 helpful votes
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May 18th, 2020

I ordered two pieces and they never arrived. I have reached out to the customer service desk multiple times, and have not gotten a reply. Beware of this business.

Date of experience: May 18, 2020

Thumbnail of user timg303
GB
1 review
0 helpful votes
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October 23rd, 2018
Verified purchase

I photographed a rare porsche car for the owner at Bicester Heritage centre in the UK. Knowing that i wanted to make the image black and white and spot colour the orange colour of the car back in. My client asked for two prints at differnt sizes. I recieved the prints within the first business week of ordering and when opening the package the print quality was exceptional, infact it was beyond exceptional! My client was extremely happy with his prints. I have sold many prints on FAA and trust the whole process, from ordering to delivery to quality. I always recommend FAA to others and have been now selling prints for a number of years without dissatifaction. Delivery is always timely, packaging is always of brilliant standard for the proctection of the artwork, and quality has never let me down. Thanks FAA i highly recommend you for all that you do.

Date of experience: October 22, 2018

Thumbnail of user vernet17
Massachusetts
2 reviews
1 helpful vote
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August 7th, 2018

I joined and the next day my password is locked out. They show a 7/24 help line. But it isn't for members. Only orders and shipping. Why put that on the same page as a help line to manage your artist account. And they have it in BIG BOLD Numbers. You can only get help online or their prepared answers to questions. They promote their tech support. Really. I did get an email back. But with no solution to my problem. Only a message saying that they would be in touch. They were just in touch with me! Give me the help that is promised.The only saving grace is that I didn't fall for the upgrade scam for $30.00. Now I'm very suspicious of FineArtAmerica. I go and google the reviews. Wow many had the same problem as I did. Poor customer service. There were way too many neg. Reviews for me to even pursue this any further.
I put my art in high regard. This company FineArtAmerica can only hurt your reputation as an artist. I makes you look like a fly by night entity like they are. Not for me BYE BYE FAA.

Date of experience: August 7, 2018

Thumbnail of user sandrad1592
Washington
2 reviews
0 helpful votes
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October 29th, 2022
Verified purchase

Wanted a new cell phone case and thought of Fine Art America, and, what do you know! They have thousands! I found my Rhino and it is perfect for my i13Mini... check them out!

Date of experience: October 29, 2022

Thumbnail of user georgiad69
California
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Couldn't be happier. The shirt was even better than I thought it would be. Great quality, good service.
Ordered it for my niece who adores Sloths and she loves it. Thank you very much.

Date of experience: June 14, 2021

Thumbnail of user sabrinaa37
GB
1 review
1 helpful vote
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February 1st, 2019

I am not happy with the quality that I have received from the Fine Art America and they are refusing to send me a better quality. It looks like a photo has been taken and then printed.

Date of experience: February 1, 2019

Thumbnail of user theresas503
California
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

It's rare to find a site which has so much choice— and to receive the artwork in a myriad of options, print, yoga mat, etc. Really easy interface— has changed the way I will shop for artwork

Date of experience: January 19, 2021

Thumbnail of user donnak98
Texas
1 review
0 helpful votes
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April 17th, 2018
Verified purchase

I love my purchase
Very good quality
I have bought many things from them and it is very nice material
I have bought many things from them and it is very nice material
I would recommend this place to anyone and everyone

Date of experience: April 16, 2018

Thumbnail of user gregoryh584
South Carolina
1 review
0 helpful votes
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June 16th, 2020
Verified purchase

Very pleased with my purchase! Fine Art America is a very good company. The print, framing, packaging and delivery were first rate, all the way! Will definitely purchase from them in the future.

Date of experience: June 16, 2020

Thumbnail of user sarahw250
District of Columbia
3 reviews
0 helpful votes
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February 13th, 2018
Verified purchase

We ordered two large prints, one an art deco 20s era dance scene, and the other an Anita Alvarez black and white photo. They both turned out beautifully and now hang side by side on our hallway wall.

Date of experience: February 13, 2018

Thumbnail of user irinaa27
Italy
1 review
16 helpful votes
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July 20th, 2020
Verified purchase

I discovered FineArtAmerica thanks to an artist which I knew was great and he works with FineArtAmerica so my experience became even better (i started following them on fb and Ig, they are that good :) ) even if they are shipping from all over the world, you can think of them as your friend knocking on your door in few days with your favourite piece of art ;) Communication and delivery in art, they choosed really well they're field.

Date of experience: July 20, 2020

Thumbnail of user isabelles10
Colorado
1 review
11 helpful votes
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December 28th, 2017

This company has horrible customer service. I ordered a product and 2 weeks later, they don't even know if its been made! The customer service center can't find or give me any information, and they have no way of connecting with production?!?! That is the lamest excuse I have ever heard. TERRIBLE COMPANY TO WORK WITH

Date of experience: December 28, 2017

Thumbnail of user pats471
GB
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

The choice of mounts and frames offered compliment the picture beautifully. It arrived well packaged and exactly as I anticipated. First class service.

Date of experience: June 5, 2020

Thumbnail of user lynnp117
Florida
1 review
0 helpful votes
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August 14th, 2018
Verified purchase

I had purchased a unique IPhone case from this site a year or two ago & was pleased with it. So much so, that I looked them up when I needed a new one. Once again, I am very happy with their product.

Date of experience: August 13, 2018

Thumbnail of user josef318
Portugal
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Very good online buying experience. Clear, simple effective website, good support throughout the process and a product exactly like the one viewed delivered!

Date of experience: January 23, 2021

Thumbnail of user celinas39
Canada
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Pleased with the selection of artwork specifically regarding depictions of fruit. Many different artists to choose from. Delivery of purchases is reasonably fast.

Date of experience: February 4, 2023

Thumbnail of user sandrao276
Texas
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

Absolutely adore Fine Art America and my wonderful shower curtain! I have such joy every time I come into the bathroom and look at it. Absolutely love it

Service
Value
Shipping
Returns
Quality

Date of experience: August 24, 2020

Thumbnail of user paulc1990
GB
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Bought a cup and phone case off them Both were excellent quality with the phone case a perfect fit for my phone reasonably quick delivery would Highly recommend

Service
Value
Shipping
Quality

Date of experience: May 28, 2021

Thumbnail of user rogers1372
Canada
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

I am pleased with this - I can't send pictures as it is - or will be - a Christmas gift for my young neighbour who is into World of Warcraft, Dungeons and Dragons, and also a newly published author, who is wild about Dragons. If I had bought it for myself - I would be very pleased with it.

Date of experience: October 12, 2023

Thumbnail of user aislingc2
Ireland
2 reviews
1 helpful vote
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March 29th, 2021

This is an awful service and website, I would very strongly advise not to buy from them at all and find another store or website to buy art from. My mam ordered a Jack B. Yeats canvas of The Liffey Swim for my Dad as a Christmas present on the 7th of December, allowing plenty to receive it for Christmas. After receiving no word on the whereabouts of the canvas, we had to email multiple times in which, we had to reconfirm our address and they stated a replacement was on the way. However, we have received no word concerning the whereabouts of the canvas since the 15th of January and it is the 29th of March now. We have sent multiple emails regarding the canvas to no answer and have not been refunded the money we paid either. We have been informing and warning our family and friends to avoid this service, as the customer care and service have been absolutely disgraceful.

Tip for consumers:
Please do not look at social pages and look deeper into reviews.

Products used:
A canvas print of Jack B Yeats Liffey Swim

Service
Value
Shipping
Returns
Quality

Date of experience: March 29, 2021

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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