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FineArtAmerica has a rating of 4.7 stars from 2,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
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Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
This was my first purchase with FineArtAmerica and I was so excited to get the print I ordered from an amazing artist I found on instagram. The quality was excellent, colors and image exactly as I saw online. There were lots of options from buying a print only to buying a fully framed print. I chose a stretched canvas print, which came with hanging wire already installed and a hook and nail for the wall. Perfect! It was nice to be able to decide to purchase a ready-to-hang piece and not have to fuss with finding the needed materials and guessing correct sizing for a frame- completely worth the extra money (which I would've had to spend on hanging it myself anyway). Conversely, if I had a frame already or just wanted to pin it up poster style, the print prices are so reasonable, it allows anyone to collect pieces they love for sharing and illuminating their spaces. Will definitely purchase from this site again!
Date of experience: August 10, 2020
As a buyer and seller of art from Fine Art America I've experienced good service and money back on one problem image purchased, otherwise this site is great space for all artists to share expertise, inspire and promote one another as well as sell art. I know of artists who sell repeatedly on this site, so this site can't be nearly as bad as some say here! I've been a member of this site for 3 years and have no complaints. Recently bought a packet of cards of my own images which were in excellent condition and looked stunning!
Date of experience: November 30, 2016
We were looking for an ocean-themed print for our bathroom remodel. I already had a frame that I wanted to use, just needed the right print--a painting of sandpipers on the beach. I quickly found just the right one! There were plenty of selections to choose from, something for anyone's taste.
The print came rolled in a sturdy tube, and the paper it was printed on was thick and of good quality. I feel the price was very reasonable, too. My shopping experience on this site was easy and trouble-free. I will likely purchase from them again in the future.
Date of experience: March 11, 2021
Loved this print seen in an ad on vogue. Found it on line with Fine Art of America So proud, ease, lots of choices with or without framing, even choices of frames, reasonable prices and fast shipping. Was even more pleased when it arrived. Beautiful and ready to hang! Yeah!
Date of experience: July 23, 2020
We wanted 2 pics of Waldo lake to celebrate our marriage - found exactly what we were looking for.
After emailing one of the artists for more info on the photograph, was given an amazing email detailing day, location and time of the photo with background info on the artist and his connection to Waldo.
Overall a really good experience - thank you!
Date of experience: March 10, 2021
I was really surprised that FineArtAmerica took my replacement seriously and provided much improved shipping for the
Replacement. I've dealt with other companies for art prints that arrived damaged, only to have replacements sent in the same
Manner as the damage one! I would not hesitate to order again from the company (and will) and certainly would recommend
Them to others.
Date of experience: October 13, 2022
I ordered canvas prints of my favorite views in my hometown of Philadelphia. PA. I created a collage with them on my family room wall and am very pleased with the results! Shipping was expeditious and I was impressed with the way things were securely bubble wrapped and packaged. I highly recommend this website!
Date of experience: October 25, 2020
I received my canvas print in a timely manner and was pleased with how it was packaged. There was no damage to the piece of art and I would definitely purchase from them again when looking for myself or a gift for others.
Date of experience: May 23, 2023
I have left 4 emails over the last 6 weeks, and talked to the answering service twice (they know nothing and cannot help you, they just answer the phone and tell you to email them!) no one has answered or called back. I really liked being on here the site looks great and was easy to set up, but if I can't get help I'll have to leave.
Date of experience: July 21, 2020
I live in New Zealand and did wonder about how long they would take to get here and what condition they would be in. They arrived faster than our local mail! The condition was perfect. Will definitely purchase something else from their site
Date of experience: March 28, 2022
FineArt America offers a huge choice of arts in a variety of mediums which makes it easy to find just the right decoration for whatever location. Easy to shop and super customer service. I was very pleased with my experience at FineArt America.
Date of experience: October 22, 2019
A friend of mine likes Norfolk Southern. Your photos where great and he loved the one I used for his B-Day card. I enjoy doing service with you because you have great pictures of what I like using. Keep up the good work!
Date of experience: March 2, 2021
I spent over $100.00 on a duvet cover for my son. He excitedly opened it to read instructions on how to wash it before we put it on his bed. The instructions literally state "do not" then cuts off. I called the company and they do not have any instructions. The rep told me she thinks I can dry it on air dry or regular dry, but she's not sure. I'd rather return it now before I ruin it with incorrect washing, but I was told I needed to pay for the shipping back. Ridiculous. All I want to know is how to care of my purchase and I would have been happy, but to tell me "I think" this is what you do, but refuse to pay for return shipping since you can't give me a definitive answer is awful. Won't be shopping with them again.
Date of experience: October 16, 2017
Fine Art America offers top quality art products. I have made several purchases and am very pleased. The price is acceptable and shipping time is accurate. I have greeting cards and wall hangings created by Amy Jensen
Date of experience: November 29, 2023
The artwork I ordered is outstanding! I have high expectations, and they were certainly met. The product was well-packaged and delivered in a timely manner. I would not hesitate to do business with FineArtAmerica again.
Date of experience: March 8, 2023
On their website Fine Art America say "Fine Art America has the largest print-on-demand fulfillment network in the world. We have 16 manufacturing centers located in 5 countries. Each manufacturing center can ship products to any destination in the world. When you place an order, we'll automatically route your order to the nearest manufacturing center in order to minimize shipping costs and speed up delivery times." I ordered a framed print which has been dispatched by the manufacturing site in Brisbane Australia, it is on a slow truck from Brisbane to Perth and I have been charged $147 for shipping. I have asked why but they have stopped replying to my emails
Date of experience: January 13, 2020
I have placed several orders with FineArtAmerica and every experience has been great! I like artists that for some reason are not easy to find and I have had success with them. Everything from the site to selection to ordering and receiving my items is seamless. Excellent company and I will be a repeat customer in the future!
Date of experience: October 22, 2019
Low review for questionable pricing practices. Prices change daily and can change from cart to checkout without notice. When i inquire about this pricing practice I receive a irrelevant response or no response at all.
Date of experience: January 23, 2022
For my first order, I found two "carnival-like" cards to send for Mardi Gras. It was great fun personalizing the sayings to use inside each card. The cards arrived shortly thereafter on study card stock with an appropriately-sized envelope, and picture quality was excellent! Communication from FineArtAmerica was excellent, timely, and shipping information was right on target. This may have been my first order, but it won't be my last!
Date of experience: February 7, 2021
Bought a great art print- wildlife photographer's portrait of a mountain lion. Picture is beautiful, and print quality very satisfactory. Perfect packaging and shipping. Overall I'm very happy with my shopping on Fine Arts America.
Date of experience: July 8, 2020
Customer service is atrocious. I wanted to create a new seller account, was prepared to pay for premium service, but could not complete registration because of an error on THEIR end. I spent a week going back and forth with support, and they simply kept telling me to try again. They acted like I was bothering them. Almost no apologies for the delay, zero proactive response, no offer to create the account for me-- I asked them to create the account for me manually while they were investigating the error because their website says this is possible for users who don't have a phone number, but they seemingly refused to do this and basically just ignored me until I got fed up and went elsewhere. This is no way to treat an artist who would be generating revenue for their website. I will be taking my business elsewhere.
Date of experience: May 22, 2023
Too long to bother but they automatically put an item on you didn't even look at! The order changes at check out AFTER you complete it! Try cancelling it...
Send them a msg and get back a flat msg... no customer service! Now I have to dispute payment on cc and I'm NOT paying to return it that's IF I even recieve it!
Tip for consumers:
Be careful ordering online. The app is crooked and maybe them too
Products used:
Haven't received the print yet
Date of experience: February 22, 2021
I tried to order print. I selected the wrong size. Yes that was my mistake. I contacted customer service right away to see if I could cancel that order and re-order the correct size. She responded quickly saying that she would look into it and make sure it t wasn't too late to cancel (this is all within minutes of me placing the order). After 2 weeks of not hearing back I emailed to say forget it, I will just take the smaller size. The following day she replies telling me she will cancel the order and refund my money. So I now order the right size. On day 11 after my new order, i email customer service looking for shipping info (passed the 2-8 day mark as stated onsite). I get a generic reply about how busy they are and that they are behind. It's day 18, no shipping info BUT the print did arrive today. I will never order from here again.
Date of experience: November 6, 2022
Ask any one of my friends or family... I hunt down the perfect cards for each of them, birthdays, anniversaries, etc. The card has to be perfect and suited to the recipient. When I discovered FineArt American I was in heaven. I had such fun scrolling through the choices. Sometimes those choices were difficult when I found two that were perfect. Then which one to choose?
And thank you for the ability to write my own message inside. How cool is that!
Date of experience: June 28, 2020
I didn't read thoroughly how long it would take to get an order from these $#*!s. When I figured that out after days and days of receiving NOTHING I told them I wanted to cancel the order. They then suggested to me I could cancel my order. When I did that for the second time they told me it was too late to cancel my order. Ordering from these people... throwing your money on the street. Same thing.
Tip for consumers:
To have read all the negative reviews online about these people
Products used:
I used the t-shirt I tried to get a refund for twice that they shipped anyway as a shop rag rather than get ripped off any more buy these losers.
Date of experience: November 12, 2022
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
