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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

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Positive reviews (last 12 months): 95.3%
Positive
225
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,453)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user williamd179
North Dakota
2 reviews
0 helpful votes
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March 15th, 2018
Verified purchase

The artwork that I purchased was really nice and their website was really easy to understand when selecting matting and framing. I had to call them to get one question answered and they were very helpful.

Date of experience: March 13, 2018

Thumbnail of user brendah1810
Kentucky
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

The "Here comes the sun..." artwork on metal is perfect. Very pleased with the quality. The 36" x 36" piece came packaged in industrial strength shipping materials so it would arrive in perfect condition. It did!

Date of experience: June 10, 2022

Thumbnail of user deboraha488
Arizona
1 review
0 helpful votes
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October 21st, 2020
Verified purchase

If was difficult to find the artist I was looking for. I had seen Mr. Shorts work and that's what i wanted. There are 2 Ray Shorts on you site. The other kept popping up. I finally found the fabulous prints I was looking for.

Date of experience: October 21, 2020

Thumbnail of user elizabethc2784
Illinois
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Fine Art America's website made it quick and easy to choose the artwork I wanted and specify the characteristics I wanted, such as size and material of the frame. I recommend this shopping experience and the high-quality artwork on their website. What amazingly talented artists!

Date of experience: February 12, 2023

Thumbnail of user susanl412
Massachusetts
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

The web site for placing the order with Fine Art America was very easy to use. Once the order was placed, I was informed when the order would be processed, and later when it would arrive. Everything was done in a timely fashion, and I was very pleased with the quality of the print. I did my own framing. I would definitely purchase from them again.

Date of experience: October 3, 2018

Thumbnail of user annd165
Pennsylvania
1 review
5 helpful votes
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June 12th, 2018

The prints I ordered in no way matched what was shown on the website, the color instead of green was printed gray. The customer service was terrible, I was assured on the phone a quality reprint, but after emailing 3 times they said they couldn't provide a replacement. I had to pay to return and email 2 more times about refund. They didn't return the outgoing shipping fee even though it was a quality issue. I do not recommend doing business with them.

Date of experience: June 12, 2018

Thumbnail of user charlesg218
Illinois
2 reviews
0 helpful votes
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June 26th, 2018
Verified purchase

I was trying to find a perfect picture to remind my uncle of memories from long ago. I was able to find the perfect picture and he loved it! He has passed now but I know he knew I thought fondly of those days! Thank you fine art!

Date of experience: June 26, 2018

Thumbnail of user thomasa119
Illinois
2 reviews
0 helpful votes
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February 1st, 2018
Verified purchase

The process was easy, fun and reliable. FineArtAmerica has a remarkable selection of artwork. I received exactly what I ordered. There were plenty of options. I received the artwork in about ten days.

Date of experience: January 31, 2018

Thumbnail of user philipv25
GB
1 review
0 helpful votes
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October 6th, 2018
Verified purchase

Accommodating, Courteous, Prompt and Helpful. Delivering the goods and the goods deliver! I chose images that are politically edgy and it is very
Satisfying to see them out there. The range is phenomenal.

Date of experience: October 6, 2018

Thumbnail of user cecileh16
Virginia
2 reviews
0 helpful votes
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January 17th, 2023
Verified purchase

My niece was moving from her favorite area - Georgetown, D.C. To be closer to her family. So I thought since it was the holidays and there would be an Open House, that a lovely painting of her area would be welcome. As it turns out, she lived a block away from the painting and loved the perspective and time of day the painting was done.

Date of experience: January 17, 2023

Thumbnail of user johna2677
California
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

I ordered some Holiday cards for my business. The FineArtAmerica site was easy to navigate, and I found a really beautiful card. My order was filled accurately and promptly. I highly recommend FineArtAmerica.

Date of experience: December 13, 2020

Thumbnail of user ellenl588
New York
5 reviews
0 helpful votes
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March 28th, 2022
Verified purchase

First order for FineArt America company. The quality of the artwork was excellent! Purchased the artwork already framed, great quality there also.

Price was fabulous! Plan to use the artwork as a birthday gift later in the year.

Date of experience: March 28, 2022

Thumbnail of user waynes851
Canada
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

I am a Canadian volunteer working on a conservation project in Saint Lucia on behalf of the International Conservation Caucus Foundation. I wanted a unique and meaningful way to showcase my trip. I chose to have Christopher Cox's painting of a St Lucia iguana put on a T shirt. Looks great and arrived within a week of placing my order. Great product and excellent service!

Date of experience: July 24, 2022

Thumbnail of user donnat1276
Oregon
2 reviews
4 helpful votes
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April 30th, 2021
Verified purchase

I ordered a canvas wrap around print in size 30" x 18" (even larger was recommended). I received the canvas print, but noticed the center of the image (on the stomach) looked like it was damaged or flawed. I wrote the company to tell them I wasn't happy. Their response was that it wasn't their fault. There was a flaw in their image. There was NO information in the description that indicated that the original image had a flaw in it so that consumers could make an informed decision.

Service
Value
Shipping
Returns
Quality

Date of experience: April 30, 2021

Thumbnail of user maries1137
Pennsylvania
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I now own three beautiful prints of Jim Thorpe by Desha. Ordering them from Fine Arts website was so easy and each picture ordered came in perfect condition. I will be ordering other prints from Desha in the future.

Date of experience: June 9, 2023

Thumbnail of user teds401
New York
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

My most recent order contained a puzzle that I did not order and was missing one puzzle that I ordered for which I was charged. I would have thought that, in light of my purchase history, the response to my report would have been to ask what was missing from the order and to assure me that a replacement was on its way. Instead, I was asked to essentially prove that I got the wrong puzzle by taking a picture of it and sending it to FineArt. I am not inclined to waste my time trying to resolve a problem that I did not create. I will not be making purchases at FineArt. Ted

Date of experience: April 19, 2023

Thumbnail of user sallyw197
Illinois
1 review
1 helpful vote
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August 8th, 2020

Quite by accident I saw a photographed image for sale on Fine Art America. I do not know the photographer. The photographed image is original art painted by me! I did not give permission nor am I given a credit. The photographer claims the work is his. What a surprise.

Date of experience: August 8, 2020

Thumbnail of user barbaraw1793
Ohio
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

Even my guy loves it! It, the shower curtain is beautiful and makes me happy every time I walk into the bathroom. My guy comments on how pretty and colorful it is! You can tell we are beyond pleased with our purchase.

Date of experience: February 4, 2022

Thumbnail of user jeanneb141
Massachusetts
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

The one thing I would change is I would have preferred to have non-reflective glass. If it was an option I didn't see it. But it is very nice to be able to get Hubble and James Webb telescope pictures

Date of experience: December 27, 2022

Thumbnail of user monicad240
New Jersey
2 reviews
0 helpful votes
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February 25th, 2021
Verified purchase

I bought an Anne Frank t-shirt for my granddaughter. It was easy to order and to pay for. They sent emails every step of the way. I received the product earlier than I expected. I was very happy with the entire experience. (And my granddaughter loved the t-shirt!)

Date of experience: February 25, 2021

Thumbnail of user sherries154
New York
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

My picture looks exactly like it as shown on the website. I paid extra for the framing and I was glad I did as it was much better than buying my own frame and doing it myself. I am 100% happy with my purchase!

Date of experience: July 11, 2023

Thumbnail of user stephenl658
Massachusetts
1 review
0 helpful votes
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October 30th, 2020
Verified purchase

This was one of the best online purchasing experiences I have had. The product itself was awesome, the customer service was great (I had a few questions which were answered promptly) and the product was exactly as described. 100% satisfied.

Date of experience: October 30, 2020

Thumbnail of user ricks1470
Illinois
1 review
0 helpful votes
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February 22nd, 2023

I placed my order and went with the overnight shipping for 15 dollars. I was charged 20 dollars for shipping. I complained and got the 5 dollars back. I recieved an email saying my package shipped and it arrived 6 days later. When I complained I recieved an email showing the 5 dollars that was returned to me where they thought we were even and that since shipping has issues right now it's not their fault. That's crap! If shipping is an issue then how can they charge extra for overnight when they know that it's not possible? I will never order from them again since the coward who does their customer service won't return my money or the email I sent. Farewell crap art America!

Value
Quality

Date of experience: February 22, 2023

Thumbnail of user chiul3
Hong Kong
1 review
0 helpful votes
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February 14th, 2022

After searching at Fine Art Ameria's website, I have found some artworks on dog painting from "LanLan Gallery" which looks so amazing and therefore ordered two mugs. I highly recommend this gallery to anyone who loves animals or pets. The finished products which are well packed had arrived at my home without delay despite pandemic prevailing worldwide and the product quality is really good.

Date of experience: February 13, 2022

Thumbnail of user gailw149
California
2 reviews
0 helpful votes
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December 20th, 2019
Verified purchase

I purchased a print with the above title from Fine Art America. The web site was easy to navigate and in no time, the sale completed. The print included a frame, the paper upon which they printed the print, and the size of the print. They offered many different frames, types of paper, and sizes of the print. To be able to breeze through all of these options was amazing and remarkable. There are many others choices not mentioned which they offered and I will be taking advantage of these in the future. I have not received my print yet, but I know it will be taken care so I and others will be able to enjoy for years to come.

Date of experience: December 20, 2019

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

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Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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