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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.3%
Positive
223
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,453)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user dianeb188
Massachusetts
2 reviews
0 helpful votes
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February 12th, 2018
Verified purchase

I highly recommend supporting the very talented artists that sell through Fine Art America. They have great service and quick delivery. I will by buying more.

Date of experience: February 12, 2018

Thumbnail of user lyndap48
Texas
1 review
1 helpful vote
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September 24th, 2018
Verified purchase

Large selection to choose from, size I needed, reasonably priced, only a few days delivery and wrapped securely so no damage occured! What more could you ask for? Would certainly place more orders!

Date of experience: September 24, 2018

Thumbnail of user annr87
Florida
1 review
0 helpful votes
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March 2nd, 2018
Verified purchase

Love the detail, looking forward in adding more pieces to my collection
Colours just, eyes look amazing as if you could really see through the artist talent.

Date of experience: March 2, 2018

Thumbnail of user sheilab88
GB
1 review
0 helpful votes
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March 31st, 2018
Verified purchase

Swift delivery of original artists cards which I prefer to the same old mass produced ones available in shops. They arrived well packed and in good condition.

Date of experience: March 31, 2018

Thumbnail of user jenniferc2164
Virginia
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Loved the art work. Delivered on time as advertised. Shipping envelope was sturdy and protected the print. Plan to order something else at a later date.

Date of experience: February 7, 2021

Thumbnail of user corimnea
New Jersey
1 review
0 helpful votes
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September 2nd, 2023

I ordered a black Grateful Dead sweatshirt from the company, paid for shipping, and when it got to me it was a very thin, faded cheap sweatshirt material. The print was faded, and the white lines from the heat press were a square around the image. Customer support said I needed to return it, and I followed the instructions and used their return label as indicated through their returns section on the website. I paid $14.73 for shipping to return, and then it was returned to me because the address they provided was not enough of an address… sent in another customer support ticket. They said they don't provide return labels and they can't help me - but I can rip apart the sweatshirt, send them pictures of it defaced and they will refund ONLY the price of the actual product, not the over $20 I paid for shipping. But I have to do this by September 6th, reply to her email and the best part is the bottom of the email says she will be out of the office until October 6th. So I won't get my refund at all, since I can only respond to her email.

They are a legitimate scam - the amount of 5 star reviews on their website are not accurate (especially since mine from 2 weeks ago still isn't posted).

Do not buy from them.

Products used:
Sweatshirt

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2023

Thumbnail of user joeyw100
North Carolina
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

An enormous library of very reasonably priced art for every taste. I purchases a wall-sized tapestry, beautifully printed and a stunning focal point in our bedroom.

Date of experience: June 10, 2022

Thumbnail of user brendak455
Pennsylvania
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Excellent experience. I live the artist but FineArtAmerica produced an excellent product. Everything I've ordered from them had been top notch and turned around quickly.

Date of experience: December 1, 2020

Thumbnail of user karenv381
Utah
1 review
10 helpful votes
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May 1st, 2020
Verified purchase

I purchased several scenery acrylic prints. We are extremely satisfied with the quality, packaging and shipment of our beautiful wall art. I will definitely purchase from FineArtAmerica again!

Date of experience: May 1, 2020

Thumbnail of user stephanied431
Pennsylvania
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Great selection... led me to find the perfect ROCKY tapestry for my little work out room. The product is unique and the colors were exactly as described. Fast shipping - very pleased :)

Date of experience: April 27, 2020

Thumbnail of user nanb9
Georgia
1 review
0 helpful votes
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April 17th, 2018
Verified purchase

I love my two prints. I had them matted and framed by fine art. It was easy to pick out on line. The colors are true to what is pictured. Price was very good too with great quality of materials.

Date of experience: April 16, 2018

Thumbnail of user stephens446
Canada
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

One again I have received a very high quality aviation card from FAA and as usual, the item was delivered promptly and in excellent condition. They are a pleasure to deal with.

Date of experience: November 23, 2018

Thumbnail of user diannec262
Massachusetts
1 review
0 helpful votes
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June 16th, 2022

For consumers: Expect quality work. If for any reason you are not pleased with your purchase, customer service will happily guide you through the process of returning your item(s).

As a member of FAA, I've been fortunate enough to make many sales.
Customer service folks are outstanding, always getting back to me within a short period of time. The kind people who oversee Fine Arts are lovely people to deal with.

I've never had a negative experience with this site. I do not understand those who have negative views!

Highly recommended, to Anyone looking for a place to sell their art or purchase art. FAA may be a little bit expensive, yet quality work always is. And here that's what you get here, Quality; long lasting prints as well as the many other products they offer.

There are so many different groups to choose from to place your various artwork uploads.
I happen to be an Administrator of 5 groups. It's a joy to help others promote their Art.
My photo below has won well over 13 contests. And is one of my biggest sellers.

Thanks for reading,
Dianne Cowen Photography

Tip for consumers:
As I wrote in my review, Fine Art America is the best site to add & sell your works. Be patient, it takes time to find your way around. Worth every second, you'll get the hang of it in no time at all.
Member since 2013
Dianne Cowen Photography

Products used:
My own

Service
Value
Shipping
Returns
Quality

Date of experience: June 14, 2022

Thumbnail of user lindar1833
Washington
2 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

I love the piece of art we chose. It's beautifully framed and mounted. The paper makes it almost look like an original. My only complaint is the outrageous cost for shipping.

Date of experience: May 9, 2022

Thumbnail of user jasont1547
Hawaii
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Nice site for hard to find custom items. Got a shirt from there that was made very well. Pretty easy to navigate around as well. Shipping and delivery were good.

Date of experience: January 13, 2023

Thumbnail of user hollyk247
GB
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

Beautiful high quality card by an incredible artist. Fast delivery.and carefully packaged so the card was in pristine condition when it arrived. A very happy customer and a delighted recipient!

Date of experience: October 23, 2020

Thumbnail of user jilll42
Michigan
2 reviews
12 helpful votes
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December 22nd, 2017

The art on this site is amazing. The product offerings are great. However, I placed a large order Black Friday weekend for Christmas gifts and only half the order came. I started inquiring December 15. I was finally informed Dec 21 that the half of my order that was missing 'got lost in the shuffle' and would arrive after Christmas.

No offer for express shipping, discount, free future coupon. Nothing but a 'sorry'. This is not the first time this has happened.

Who can afford to do business like this in today's marketplace atmosphere with Amazon as your stiff competition? Shame on them.

I will mention that I'm a bit of a captive audience as I sell my own art there. Which makes it even more distressing for me to write a review like this knowing that it potentially hurts my own business, but I feel it's important to know that their delivery time frames are horribly flawed. However, on a good note, if you are not happy with your purchases, they do indeed provide you with a full refund and the items I have received are wonderful. At this point, however, I'm pretty much over buying here.

Date of experience: December 22, 2017

Thumbnail of user suzannem298
France
2 reviews
6 helpful votes
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November 9th, 2022
Verified purchase

I had loads of delivery issues which is outside the control of Fine art America. They helped resolve these problems and made the shopping experience great.
Totally recommend this company.

Tip for consumers:
The sale prices change often and are not consistant so if the price jumps up just check again later when it’s lower again.

Products used:
Yoga mat

Service
Value
Shipping
Quality

Date of experience: November 9, 2022

Thumbnail of user robk182
Pennsylvania
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

This was my first order from fineartamerica and it will not be my last. Fantastic selection of artwork, easy navigable site and super fast delivery. Total pleasure dealing with them!

Date of experience: February 7, 2021

Thumbnail of user donnag384
Vermont
1 review
0 helpful votes
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December 23rd, 2019
Verified purchase

I've ordered from FineArtAmerica.com twice and both times my experience was excellent. High quality products and efficient delivery. So completely satisfied!

Date of experience: December 23, 2019

Thumbnail of user loril50
California
1 review
28 helpful votes
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October 15th, 2016

I placed my art on FAA and ordered some greeting cards to resell. I decided to use the one night shipping which was a mistake. The print job was HORRIBLE! I called their customer service and they sad to send back the product and to never order 1 night shipping because they don't pay attention to the quality. I sent the product back and got my money for the items back but not the shipping even though they say clearly on their site that if the product is defective they will pay for shipping. I had to call 3 times before I got an email from them asking me to send a picture of the defected product and to not ship it back. Well I was never told I could do that, so now I'm out the original shipping fee and the return shipping fee. THEY ARE A HORRIBLE COMPANY. Their quality is not up to par.

Date of experience: October 15, 2016

Thumbnail of user rhondal36
Florida
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

Have ordered twice from this site. No issues would order again. Products are great quality true to pictures. They have a variety of pictures that fit all life stiles.

Date of experience: February 25, 2018

Thumbnail of user aidenz4
Connecticut
1 review
0 helpful votes
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April 3rd, 2021
Verified purchase

I have a subscription to the New Yorker, and my 8 year old son loves seeing the newest weekly cover when I get it. When Edward Steed's "Sea Changes" appeared, and the family picked their favorite sea creatures, Aiden loved it!
So, when Steed's "Tree of Life" appeared, Aiden immediately knew the artist, and that we once again had to pick our favorites, and my wife and I knew what we had to do for his 9th birthday. It's so great that The New Yorker offers this unique service, and we couldn't be more thrilled with our purchase! FineArtAmerica delivered and exceeded our expectations!

Date of experience: April 3, 2021

Thumbnail of user veronical11
North Carolina
10 reviews
34 helpful votes
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February 3rd, 2015

Fine Art America are run by a bunch of very rude and arrogant liars. They could care less about their customers. That goes for both those who buy their products and those who try to sell their art. I am good friends with both an artist there and a person who bought his work. She bought 3 greeting cards and a small print. The greeting cards cut out almost half the photo and the print was sent rolled up very tightly. When it was finally unrolled we could see smudge marks on there. Shipping is very expensive and has to be paid again if you return an item. So she reluctantly kept the pieces. As for my artist friend he is world class. Has about 40 million views on Google+ and is ranked the "World's Most Underrated Photographer" according to the Google Search Engines. In the short time he's been with FAA he has helped their Search Engine Rankings with all the views, likes and people he's attracting to the site. So what has FAA done in return? Treat him like garbage. They're too busy promoting the work of the mediocre artists in their close circles. Nepotism runs rampant there and they could care less what people think of them. Artists and buyers alike should avoid this site.

Date of experience: February 3, 2015

Thumbnail of user theresat568
Texas
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

I was looking for special art to put above my grandkids beds. One grandsons I cal Luv Bug & my granddaughter Sweet Pea. The images I found were perfect as my grandson luvs cars & the luv bug volkswagon was perfect with the orange color. The Sweet Pea floral had hints of orange & pink. It just makes the whole room. The art is perfect and the shipping & service very professional! I love it's All American company!

Date of experience: October 13, 2022

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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