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FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
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Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
Accidentally order an 8 x 10 photo because I left the site for a few minutes and it defaulted back to the smallest size, anyway followed their instructions online and printed off the return label and self paid USPS to send it back but never got refunded. Contacted Fine Art America through email and they said they needed the "RMA" number which I did not write down, so I told them the order # and that my name was on the return but still nothing.
Tip for consumers:
You better keep every bit of information on hand if returning anything.
Products used:
Airplane photo
Date of experience: September 24, 2022
I had a great experience with FineArtAmerica. The card was exactly as it appeared online, shipping was fast and the overall experience was great! A simple google search lead me to this company and I am so glad it did because I will definitely be a return customer. First impressions are EVERYTHING and this was a great one!
Date of experience: April 20, 2023
Excellent choice of frames, finishes and so on which you can see applied to your choice. Prompt service and arrived in perfect condition. Really pleased with our buys.
Date of experience: November 26, 2018
Great company that delivered the framed photo as advertised in a timely fashion. It was well packaged so that no damage could occur to the frame or photograph.
Date of experience: August 13, 2018
We have purchased several pieces including notecards & a canvas piece. Each item was perfect & exactly what I wanted. I definitely recommend purchasing from Fine Art America.
Date of experience: February 27, 2020
I bought this card for my wife who loves Bernese Mountain dogs. She was delighted with the card. High quality and fast delivery, I will shop here again.
Date of experience: December 17, 2020
Great selection and types of art available. Great size options and many beautiful
Framing options to select from. Packaged beautifully and arrived flawless. Will absolutely purchase again.
Date of experience: December 27, 2023
Fine Art America is an easy website to navigate. It has a huge choice of art and the prices are reasonable. My purchase which was a gift arrived on time and in perfect condition.
Date of experience: August 4, 2018
Just not happy with $100 freight on my last order. It was very light! Mostly all pillows. All in one box.
I am now hesitant to order again.
And I ordered 3 times before.
Date of experience: June 10, 2022
They had what I was looking for and It was delivered in a timely period. Very pleased with the product.
Date of experience: January 30, 2024
The Karla Gerard gallery was amazing! I loved being able to choose sizes, canvas or regular art, pillows, etc. Fast service. My glossy canvas looks like the real thing! Love, love, love it!
Date of experience: June 1, 2021
Very good place to get creative and get merchandise that are in tune with great intuitive ideas-those artists bring to life what's on the buyers mind!
Date of experience: September 26, 2023
A great gift - my friend was delighted with her picture. It was very well packaged and was beautifully printed on wood. Totally recommend Fine Art America and will be ordering from them again.
Date of experience: December 1, 2019
Mega fast delivery, extremely well packaged print which arrived completely perfect.
Love the print and it looks fantastic mounted on the wall. Will be ordering again absolutely.
Date of experience: October 9, 2020
Super! We are never disappointed in this company after dealing with it for years. Very fast shipping and spectacular art. Completely satisfied and we look forward to buying from them in the future!
Date of experience: August 13, 2018
Easy to use web site with lg selection. Found just what I was looking for. The frames were well done as well. Well shipped. All round good job. Would recommend to my mother.
Date of experience: March 29, 2019
Easy to order. My niece loves her new carry all tote. The art is beautiful. She gets compliments on it wherever she goes. Nice to have a functional and lovely tote in one.
Date of experience: April 4, 2020
Chose a print by artist Walter Anderson. Arrived in a well packaged and secure large box. My framed and double matted artwork looks wonderful on my wall! Definitely would recommend Fine Art America.
Date of experience: October 19, 2022
I CHOSE A CANVAS ITEM. QUALITY WAS EXCELLENT AND WAS EXACTLY AS PICTURED. I ORDERED 2 ITEMS AT DIFFERENT TIMES, SO I WAS SATISFIED ENOUGH TO REPEAT MY BUSINESS. THERE ARE A LOT OF CHOICES OF ART WORKS. IF YOU CAN FIND SOMETHING YOU LIKE, GO FOR IT. YOU WILL NOT BE DISAPPOINTED.
Date of experience: March 31, 2022
I've been with them about a year. I know I have good art as I sell alright on other print on demand websites. But I have yet to make a sell on FAA and it's all the more aggravating because I am paying a yearly membership. I will NOT be renewing. But you need to be careful and keep track of when your membership renews because they don't seem to alert people that they are about to be charged again. (Mark your calendars.)
This is a poorly run company. Their emails don't even get to people. It's a complete mess! They need to get their act together.
As for the string of positive 5-star reviews, I gather these are from customers, which is a good thing if customers are happy. But I suspect some sort of incentive is given to them to come here to write glowing reviews.
On the other end, as an artist, this is a site I would NOT recommend using. There are many better options. I've created a support ticket many months ago which has yet to get a response. The woman running the forum (it's kind of a mystery as to what position she holds with the site) is very snappy and standoffish. Don't trust any site where they make it an obstacle course to get in touch with support, as FAA does.
I feel I have wasted money on my membership. And it's too late to get a refund... and even if I was within the time-frame, I doubt I'd get a timely response. Seems like they're the type to wait it out until the window closes and shrug it off as "Oh well, too late!"
Date of experience: February 8, 2020
I have purchased 3 different framed prints so far, each very different, and I couldn't be happier with the outcome. I can highly recommend this company!
Thank you :)
Date of experience: December 13, 2023
We placed an order on 12/13/18 for a framed print at the total cost of $289.53, including a whopping $53.55 for 'ground' shipping, and the receipt that was provided to us indicated that it would ship within 3-4 business days. It also stated that we would receive an e-mail with tracking number when it shipped. Thirteen days later (on 12/26/18), it STILL had not shipped, nor had we received any e-mails or tracking numbers, and when we called, they said they didn't have any further information on its status. The order was cancelled and a refund requested on the spot! NOT a good experience! I should also add that we've ordered a similar framed print from them once previously (which was also quite expensive), and although it arrived in a reasonable time frame, the item that actually shipped to us, was NOT as ordered. So, my recommendation to potential consumers on these fine folks would be to exercise caution when (and if) ordering from them. Make sure that you don't need it soon, and make sure that you have full and complete refund eligibility should something go wrong.
Date of experience: December 26, 2018
My son is a Les Paul guitar owner, as well as an engineer. This was the perfect card for his birthday. He was so pleased with it- hit just the right note!
Date of experience: May 7, 2022
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
