- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
Such A Awesome Website. So Many Artist With Great Talent. And Prices Are Very Reasonable. And So Many Items To Choose From. Greeting Cards, Canvas Prints, T-Shirts, Puzzles, And The List Goes On. You Will Find Designs That You Will Never See Anywhere Else. Check Out FineArtAmerica.com. You Will Be Glad You Did...
Date of experience: November 24, 2020
It took almost 2 months for my item to be delivered.
When I emailed them and ask them where the package was, they replied that there was no tracking on the package and they had no idea. For a $30 purchase, I expect there to be more control over the shipping.
For a $30 purchase, I expected to be rolled up and packed in a hard cardboard tube.
Instead it arrived in a polyethylene plastic bag, wrapped with 1/8 inch polyurethane foam, and placed in an envelope. Needless to say, after 2 months on the road, the item was crushed and creased several times.
THIS WAS SOMETHING I PURCHASED WITH THE INTENTION ON FRAMING IT AND HANGING IT ON MY WALL!
Never again shall I purchase something from these people.
0 stars
Tip for consumers:
Buy somewhere else.
Products used:
An 11"x14" poster
Date of experience: November 28, 2022
Thanks you so very much for the lovely work done on the cranberry bog print. I consider good framing as important as any other piece of furniture in the room.
You certainly met that criteria.
Date of experience: October 26, 2022
I spent $592 on a custom piece. They sent the piece with the wrong frame. I looked up return policy and found I needed to print a label which was simply a person's name and address and ship back at my expense. Contacted UPS to pick up (piece too big for my car), insured it for $600 and required signature upon delivery. My UPS cost was $272. The day after UPS picked up the piece, Fine Art America reached out apologizing for the mistake and told me to keep the wrong piece and they would send the correct one. I responded they were too late and to NOT SEND the piece. I had already moved in a different direction for the space.
Several emails back and forth where they wanted to see the UPS receipt for $272 which I had sent several times already, they offered a Gift Card. I responded that I had no use for that. I simply wanted to be reimbursed for my shipping costs to return the incorrect item. Didn't hear anything for 10 days and then I received my original order (correct this time), but now I have no place to put it. I'm hoping they don't ask me to ship that one back, too! I've emailed again as all I want is for my shipping costs to be refunded. It was their error, not mine.
This brings me to my next point. The product must be way overpriced if they were willing to let me keep the first one and ship me a second one rather than reimburse me for the UPS $272. Keep that in mind when you are shopping on this site.
All I want is to be reimbursed for my shipping costs for their mistake. Thanks!
Products used:
They errored in the artwork they sent me. I returned it at my expense, they won't refund my expense for their error.
Date of experience: October 29, 2022
This is the first time I've ever written a negative review of a company online DO NOT DO BUSINESS WITH THIS COMPANY. They don't ship the packages until you badger them about it. They have zero accountability regarding when they ship out packages and customer service doesn't even respond to emails. Don't waste your money!
Date of experience: December 14, 2018
I was looking for an unusual card that combined music and geography- this company supplied it! The card was great quality and looked good enough to frame. Excellent delivery too.
Date of experience: May 11, 2021
Ordered two prints, one I've wanted for a long time, one was an impulse buy. They were better than anticipated. The quality is great, even the framing store was impressed.
Date of experience: October 18, 2020
The canvas painting I ordered is stunning, it arrived quickly and ready to hang! I am very happy with my purchase and intend to order more from this fabulous company!
Date of experience: November 9, 2022
I'm really happy that FineArtAmerica allows listings to be reproduced on other media, in my case, a painting was translated to a phone case. Now I can carry it everywhere!
Date of experience: August 24, 2020
They have beautiful artwork. I have bought only two pieces, but have been happy with both. The hard part is choosing what to buy. I highly recommend buying from them.
Date of experience: March 8, 2023
Excellent service
Great website the artwork on offer is truly amazing.
The step by step ordering guide makes life so simple
Fast dispatch and delivery.
Looking forward to ordering again.
Date of experience: February 16, 2021
Found exactly what I was looking for on Fine Art America, right before Christmas. My order was delivered as promised, with updates and tracking. Recipient LOVES the gift. Overall, a great experience!
Date of experience: January 7, 2021
So glad that I found this site as I now have a beautiful GSD birthday card for my partner's birthday, the dogs look just like our two, it's perfect!
Quality merchandise - would recommend!
Date of experience: March 1, 2018
This beautiful water, sunset picture is just what I was looking for.
I have decided to put in another room, but I love it.
It arrived in tact without any problems.
Date of experience: November 17, 2023
The art I received was so low resolution that before I unrolled the whole poster, I could see that the top curl of the poster was visibly pixelated. The whole thing looked like it'd been printed at a Kinkos back in the day. The return window is 30 days, but 30 days from when they RECEIVE the order, so when their processing and shipping is really slow, it's cutting into your return window.
Date of experience: July 30, 2023
We purchased five separate pieces of wall art for our new home from FineArtAmerica. We are very happy with every piece. Beautiful art. Great price. And timely shipping. We will be back for more...
Date of experience: August 28, 2020
Almost any image you could imagine printed with the highest quality; at very reasonable prices and delivered expectantly. What more could you ask for?
Date of experience: June 20, 2020
I bought this particular mug as it has my favorite New Yorker cover. I see a funny cat prancing through Central Park with my French roast every morning.
Date of experience: February 12, 2018
This is the worst service ever. They never call me back when I ask for a call as I wasn't receiving emails. Shipment extremely was promised overnight with extra fees and arrived late 2 weeks after.
Tip for consumers:
Avoid at all costs they don’t care and no access to them
Products used:
The artworks
Date of experience: December 27, 2022
Found exactly what I was looking for and at an affordable price. The process from ordering to delivery couldn't have been any smoother. I'm very pleased with the whole experience.
Date of experience: November 11, 2022
No issues, received my artwork fairly quickly. Everything went smoothly. I'm a big fan of the Cats of Karavella collection so I've ordered from this site before.
Date of experience: July 2, 2020
The bags I ordered by Maureen Tillman are beautiful. They are very well made and can carry heavy items without any problem. Thank you for helping to create such a wonderful product!
Date of experience: April 13, 2018
I ordered El Mercado for my mother's kitchen. She said it brought Vida to the room. That means life. It was worth every penny and they have super fast shipping and a great customer service team.
Date of experience: May 10, 2018
Fine Art America is a Terrible Company. They play favorites, charge a fortune for shipping, the quality of what they send is very bad and they block their better artists from view any way they can, so that their friends and family get most of the sales. This is Nepotism at it's VERY WORST! STAY AWAY!
Date of experience: January 8, 2019
If i can give a zero rating, i will choose that. Its no point saying anything untill you experience ther poor artwork quality and their reluctance to solve your problem. No professionalism.
Date of experience: February 12, 2018
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
