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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.3%
Positive
225
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,453)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user rachellek16
Arizona
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

This is my 3rd purchase from fine art America and I love doing business with them. They are prompt, efficient and quick to problem solve if or when there is an issue! I will shop again for sure!

Date of experience: August 10, 2020

Thumbnail of user joshj92
California
1 review
5 helpful votes
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June 19th, 2020

This site is garbage and is as predatory as an MLM. They literally provide no service other than to gather people with more talent than them into a collective space. That would be fine if their business practices weren't absolutely awful. They tried to tell me that they were "understaffed" for my order that was supposed to take 2-3 business days which then magically turned into 10-15 business days (5 times longer) after they had my money. Don't call people you contract your staff. Also, don't get angry with customers because your artists don't want to work for you for whatever sum you take out of each order. It's stated absolutely nowhere on the site. To make matters worse their support staff is rude and is one track minded. They exist only to tell you what you already knew and not help at all, all while speaking in a condescending tone, yes I'm talking about you Jasmine.

The support person I had then cancelled my order without my confirmation after me asking to speak to someone who could effectively help me. Oh and they're going to send a confirmation of that cancellation sometime in the next 2-3 business days, so I might see my money back by 2021, but who knows with how short staffed they are.

Date of experience: June 19, 2020

Thumbnail of user gailh748
California
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

When you buy a print it should be numbered which also increases it's value in the future. These have o numbers so the value is what I paid for them... Dissapointed.

Date of experience: March 24, 2023

Thumbnail of user annieg21
Pennsylvania
1 review
15 helpful votes
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November 30th, 2015

NOT EVEN GLASS! I had no idea for $300.00, i was buying PLASTIC and not glass for my print! I just assumed for that price it was glass! Also, the cheesy plexi or plastic scratched while taking out of the packaging. It is so lame the plastic is so cheap, thin and flimsy and the plastic frame was even lamer... The quality of the print is so dark too. The $300.00 to frame my print was SO far from '' museum quality'' i felt like crying. I am so disappointed. HUGE mistake. SAVE YOUR MONEY.

Date of experience: November 30, 2015

Thumbnail of user rogers1372
Canada
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

I am pleased with this - I can't send pictures as it is - or will be - a Christmas gift for my young neighbour who is into World of Warcraft, Dungeons and Dragons, and also a newly published author, who is wild about Dragons. If I had bought it for myself - I would be very pleased with it.

Date of experience: October 12, 2023

Thumbnail of user michellep2000
Arizona
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

This website has lots of variety of quality art to choose from. There are many unique pieces from many vendors. I have been very pleased and impressed with FineArtAmerica.

Date of experience: February 25, 2022

Thumbnail of user andreh65
GB
1 review
2 helpful votes
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May 18th, 2020

I ordered two pieces and they never arrived. I have reached out to the customer service desk multiple times, and have not gotten a reply. Beware of this business.

Date of experience: May 18, 2020

Thumbnail of user lindam3043
Maine
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

Quick delivery, nice guidance on selections for framing in the website. Beautiful product. I wish I had looked for a non glare glass option to cut down on reflections.

Date of experience: June 15, 2021

Thumbnail of user joanb176
Canada
1 review
1 helpful vote
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October 3rd, 2018
Verified purchase

The piece, which showed a couple talking about how they should buy a place in the country, because basically they didn't have enough problems already, illustrated our situation perfectly!

Date of experience: October 3, 2018

Thumbnail of user carrieb294
Indiana
1 review
0 helpful votes
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December 11th, 2020
Verified purchase

These mugs are excellent quality. Perfectly match the snapshots I chose to print on them. I ordered 6 mugs. They were wrapped well and none were broken in shipping.

Date of experience: December 11, 2020

Thumbnail of user beverlys356
Texas
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

It was a pleasure to order from FineArtAmerica! Their website is customer friendly and they're very willing to help if you need it! I'm definitely ordering from them again!

Date of experience: December 16, 2020

Thumbnail of user timg303
GB
1 review
0 helpful votes
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October 23rd, 2018
Verified purchase

I photographed a rare porsche car for the owner at Bicester Heritage centre in the UK. Knowing that i wanted to make the image black and white and spot colour the orange colour of the car back in. My client asked for two prints at differnt sizes. I recieved the prints within the first business week of ordering and when opening the package the print quality was exceptional, infact it was beyond exceptional! My client was extremely happy with his prints. I have sold many prints on FAA and trust the whole process, from ordering to delivery to quality. I always recommend FAA to others and have been now selling prints for a number of years without dissatifaction. Delivery is always timely, packaging is always of brilliant standard for the proctection of the artwork, and quality has never let me down. Thanks FAA i highly recommend you for all that you do.

Date of experience: October 22, 2018

Thumbnail of user vernet17
Massachusetts
2 reviews
1 helpful vote
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August 7th, 2018

I joined and the next day my password is locked out. They show a 7/24 help line. But it isn't for members. Only orders and shipping. Why put that on the same page as a help line to manage your artist account. And they have it in BIG BOLD Numbers. You can only get help online or their prepared answers to questions. They promote their tech support. Really. I did get an email back. But with no solution to my problem. Only a message saying that they would be in touch. They were just in touch with me! Give me the help that is promised.The only saving grace is that I didn't fall for the upgrade scam for $30.00. Now I'm very suspicious of FineArtAmerica. I go and google the reviews. Wow many had the same problem as I did. Poor customer service. There were way too many neg. Reviews for me to even pursue this any further.
I put my art in high regard. This company FineArtAmerica can only hurt your reputation as an artist. I makes you look like a fly by night entity like they are. Not for me BYE BYE FAA.

Date of experience: August 7, 2018

Thumbnail of user sandrad1592
Washington
2 reviews
0 helpful votes
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October 29th, 2022
Verified purchase

Wanted a new cell phone case and thought of Fine Art America, and, what do you know! They have thousands! I found my Rhino and it is perfect for my i13Mini... check them out!

Date of experience: October 29, 2022

Thumbnail of user jof238
New York
2 reviews
0 helpful votes
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November 2nd, 2023
Verified purchase

Site was a little difficult to use at first. Once I understood the nuances of finding the artist's work, it was easy to navigate. As for the products they are excellent.

Date of experience: November 2, 2023

Thumbnail of user georgiad69
California
1 review
0 helpful votes
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June 14th, 2021
Verified purchase

Couldn't be happier. The shirt was even better than I thought it would be. Great quality, good service.
Ordered it for my niece who adores Sloths and she loves it. Thank you very much.

Date of experience: June 14, 2021

Thumbnail of user theresas503
California
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

It's rare to find a site which has so much choice— and to receive the artwork in a myriad of options, print, yoga mat, etc. Really easy interface— has changed the way I will shop for artwork

Date of experience: January 19, 2021

Thumbnail of user sabrinaa37
GB
1 review
1 helpful vote
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February 1st, 2019

I am not happy with the quality that I have received from the Fine Art America and they are refusing to send me a better quality. It looks like a photo has been taken and then printed.

Date of experience: February 1, 2019

Thumbnail of user donnak98
Texas
1 review
0 helpful votes
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April 17th, 2018
Verified purchase

I love my purchase
Very good quality
I have bought many things from them and it is very nice material
I have bought many things from them and it is very nice material
I would recommend this place to anyone and everyone

Date of experience: April 16, 2018

Thumbnail of user gregoryh584
South Carolina
1 review
0 helpful votes
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June 16th, 2020
Verified purchase

Very pleased with my purchase! Fine Art America is a very good company. The print, framing, packaging and delivery were first rate, all the way! Will definitely purchase from them in the future.

Date of experience: June 16, 2020

Thumbnail of user sarahw250
District of Columbia
3 reviews
0 helpful votes
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February 13th, 2018
Verified purchase

We ordered two large prints, one an art deco 20s era dance scene, and the other an Anita Alvarez black and white photo. They both turned out beautifully and now hang side by side on our hallway wall.

Date of experience: February 13, 2018

Thumbnail of user brendaa889
Connecticut
1 review
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

My experience with FineArtAmerica has been, over MANY years, first class!
When I need greeting cards this is the ONLY place I go to! I know I will ALWAYS
Find the cards I am looking for, and then some! I have a difficult time making my choices
Because the artists are top notch, and the photography, watercolors, pencil drawings, and New Yorker covers are grand. I spend much too much money on my cards. However, it is heartwarming when friends and family remark on the cards they receive. I take great pleasure in sending the perfect greeting. The cards are of the finest quality, and the customer service is prompt and professional. Case in point, there was an order, a few years ago, that never arrived. When I contacted FineArt and explained the issue they didn't hesitate to make good on my loss. I received my replacement order at no cost. If I have any negative comment, it would be the cost of shipping and handling. I find it on the high side. That being said, they have a loyal customer. I get such joy and pleasure browsing through the hundreds of cards. I am HOOKED!

Date of experience: October 9, 2023

A Class Act
February 13th, 2022
Verified purchase
• Previous review

Fine Art America is my "go to" when I need a top shelf notecard.
I can ALWAYS be assured I am getting a fine quality product. I am
ALWAYS confident I am sending out the BEST in the form of a
Greeting card. I know I will ALWAYS find just what I am looking for.
I have never been disappointed and neither will anyone else using
This site. The orders ALWAYS arrive in a timely manner. I can count t
On Fine Art America to be there for me. I love just browsing through the
Hundreds of subjects. All in all, it's just a first class business!

Products used:
My interest is in greeting cards and I have purchased 200+ notecards in the last few years.

Date of experience: February 13, 2022

Thumbnail of user isabelles10
Colorado
1 review
11 helpful votes
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December 28th, 2017

This company has horrible customer service. I ordered a product and 2 weeks later, they don't even know if its been made! The customer service center can't find or give me any information, and they have no way of connecting with production?!?! That is the lamest excuse I have ever heard. TERRIBLE COMPANY TO WORK WITH

Date of experience: December 28, 2017

Thumbnail of user irinaa27
Italy
1 review
16 helpful votes
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July 20th, 2020
Verified purchase

I discovered FineArtAmerica thanks to an artist which I knew was great and he works with FineArtAmerica so my experience became even better (i started following them on fb and Ig, they are that good :) ) even if they are shipping from all over the world, you can think of them as your friend knocking on your door in few days with your favourite piece of art ;) Communication and delivery in art, they choosed really well they're field.

Date of experience: July 20, 2020

Thumbnail of user celinas39
Canada
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Pleased with the selection of artwork specifically regarding depictions of fruit. Many different artists to choose from. Delivery of purchases is reasonably fast.

Date of experience: February 4, 2023

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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