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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.6 stars from 2,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    155
  • Value
    156
  • Shipping
    153
  • Quality
    147

Proactively asks for customer feedback

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Positive reviews (last 12 months): 95.4%
Positive
226
Neutral
0
Negative
11
View ratings trends
152
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,452)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user kathleenr115
Massachusetts
3 reviews
0 helpful votes
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October 18th, 2018
Verified purchase

Such a great experience with Fine Art America. Beautiful picture. Excellent quality. Fast delivery and packaged very well! Easy to order too! Thank you so much!

Date of experience: October 18, 2018

Thumbnail of user aubreys31
Florida
1 review
0 helpful votes
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February 22nd, 2019
Verified purchase

Prompt service.
Well-packed art / photo prints.
I am happy with my 2 purchases
(it is ridiculous that this review must contain at least 100 characters!)

Date of experience: February 21, 2019

Thumbnail of user kellyj221
Colorado
1 review
0 helpful votes
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January 12th, 2020
Verified purchase

I ordered greeting cards from Fine Art America. They arrived quickly, were nicely packaged, and the printing was impeccable. Would definitely recommend them!

Date of experience: January 12, 2020

Thumbnail of user louisea110
Michigan
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

5-stars! High quality image on sturdy looking fabric, with a nice firm pillow inside. It arrived promptly, packaged well without wasteful unnecessary packing materials. I'd buy from this site again.

Date of experience: January 19, 2021

Thumbnail of user karenc1406
Nevada
3 reviews
0 helpful votes
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November 11th, 2020
Verified purchase

Purchased three tee shirts with rare car designs. Each one unique and difficult to find elsewhere! Will be a returning customer for certain in the future!

Date of experience: November 11, 2020

Thumbnail of user nicoleb669
Maryland
2 reviews
2 helpful votes
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February 10th, 2020
Verified purchase

I've ordered from this art website approx 3 times - they have almost everything and offer really good customer service to stand behind their art/artist.

Date of experience: February 10, 2020

Thumbnail of user richardd214
California
1 review
0 helpful votes
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February 18th, 2018
Verified purchase

Quality product and design. Graphics are excellent, initially ordered incorrectly but experienced great customer service in rectifying the problem. Highly recommended.

Date of experience: February 16, 2018

Thumbnail of user dianep104
Florida
2 reviews
0 helpful votes
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March 15th, 2018
Verified purchase

Total satisfaction from the purchase order to delivery! I received updates frequently informing me of every point during printing and processing for my Extra large acrylic print.

Date of experience: March 15, 2018

Thumbnail of user williama2180
New Jersey
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

5-22-23, FineArt America was very quick about getting my orders out. They have an enormous selection of art prints and do a great job with packaging them for shipping.

Date of experience: May 22, 2023

Thumbnail of user andrewr317
Massachusetts
1 review
0 helpful votes
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November 11th, 2018
Verified purchase

Just a perfect experience - product as described, reasonable price, on-time delivery (for some reason I have to make this review 100 characters long...)

Date of experience: November 9, 2018

Thumbnail of user sheryls114
Georgia
2 reviews
0 helpful votes
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December 8th, 2020
Verified purchase

Process was easy and provided many options for the picture I purchased. Paper type, framing, border etc. Will definitely use this site again. Extremely pleased with end product

Date of experience: December 8, 2020

Thumbnail of user barryc236
New York
1 review
0 helpful votes
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November 11th, 2020
Verified purchase

The depth of choices from WWII, Civil War and sports is amazing. I had to get face masks and I wanted thought provoking, I got that and more. High quality, excellent array of choice, worth the money.

Date of experience: November 11, 2020

Thumbnail of user elainel482
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Two prints in beautiful frames were received in a timely fashion and in excellent condition. Beautified pictures as well as frames - recipients were very pleased with their gifts.

Date of experience: November 2, 2023

Thumbnail of user barbaraa576
North Carolina
2 reviews
1 helpful vote
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February 15th, 2023
Verified purchase

I ordered 4 t-shirts from fine art America for my husband's 55th bday and was very happy with the quality of the print and comfy feeling of the shirts would definitely order again!

Date of experience: February 15, 2023

Thumbnail of user cynthiab714
South Carolina
4 reviews
0 helpful votes
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April 30th, 2021
Verified purchase

I am very please with the t-shirts and masks. I can hardly wait to wear them at the concert in July. I hate to wish my life away, but I am REALLY looking forward to seeing the Doobie Brothers again, AND especially excited to see and hear Michael McDonald join them and sing again!

Date of experience: April 30, 2021

Thumbnail of user ruthb205
GB
1 review
1 helpful vote
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November 24th, 2018
Verified purchase

Very pleased with print and service. Came promptly and well packed to UK. This was a gift to a member of our orchestra and I trolled the internet for a suitable print and chose from Fine Art America.

Date of experience: November 23, 2018

Thumbnail of user sues779
Pennsylvania
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Their site is very well organized which makes selections easy and less chance of errors. After my order was placed they keepe informed of the order status and the shipping was timely.

Date of experience: May 11, 2021

Thumbnail of user cindyb308
Canada
1 review
0 helpful votes
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August 28th, 2018
Verified purchase

This was a first time purchase using Fine Art America. The item arrived in a timely manner and was well packaged. I wouldn't hesitate to use this company again in the future.

Service
Value
Shipping
Quality

Date of experience: August 28, 2018

Thumbnail of user chimeil
TW
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

The design of goods are unique and rarely in the market and worthly have it. Shopping here is so interesting.

Date of experience: January 31, 2024

Thumbnail of user yaseminc1
Washington
1 review
22 helpful votes
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July 15th, 2015

Well, my naive young daughter went to get Birthday pictures taken for me as a surprise. And the person had her sign a sheet that she was of age, but she did not get a copy of it. The lady's name is Norng Ti. She ended up publishing and selling my daughter's photos and we found this out by coincidence. Now we are having a back and forth with the attorney and FineArtAmerica.com. This lady is a ripoff and she takes young girls for photos trying to make a buck( or let's say up to almost $600). I had written them, to take those photos down from the internet, but no luck( because we don't have any copies of the contract). Well, to me, it is inappropriate, how my daughter looks like, she does not even dress this way. Her father is also upset. The entire family is not happy, but FineArtAmerica.com does not care to have these pictures posted for sale. This is horrible! I can't believe at once, I would have considered them to sell my Artwork, but I am not going to do it, just because of the way they are handling my daughter's photos. These photos were meant for personal use, not for sale- and my daughter Serenay did not even like them.( She is a High School Student and these people just are having her pictures posted up for sale. I am a freelance photographer, painter, Graphic Designer etc. and this is not the way I operate, when I do business with people. I had models before, but never sold a single photo to make money off from them. If I ever do, they will receive a proper contract, a copy and their share. This is a true nightmare for all of us!

Date of experience: July 15, 2015

Thumbnail of user susanr1598
Oregon
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I found Fine Art America while searching online for a shower curtain. The site has a wonderful selection of absolutely beautiful shower curtains; more beautiful than any I had seen previously. I found and purchased a stunning shower curtain. The buying process was smooth and delivery was fairly quick, given current shipping delays. I loved the shower curtain but unfortunately it didn't work in my bathroom. The image was too big for the small space and overpowered the room. So I called the company and requested a return authorization. I received an RMA number and return shipping label and sent the shower curtain back. Biff bam boom. However, the next day or so I received an email asking me why I wanted to return the product, despite my having already explained that in my phone call. There were subsequent emails asking for details; order number, date of purchase, etc. Then I was asked to destroy the shower curtain and provide a photo of the destroyed product rather than return the shower curtain. I explained that I had already returned the shower curtain as authorized. I was asked further questions, however. It was clear to me that within the company folks were not communicating. Why provide an RMA and shipping label and then later instruct the buyer to destroy the product? The return process was frustrating. The returns portion of the FAQs could be consolidated to more clearly direct the buyer to the right place to begin the return process. Having said that, I found an alternate shower curtain on the site and am looking forward to receiving it. I would definitely buy from this company again.

Date of experience: December 1, 2020

Thumbnail of user radamesr3
Puerto Rico
1 review
0 helpful votes
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December 6th, 2022

I placed a large order of 20 boxes of postcards and receive 7 after multiple calls,right now I am calling and as soon as I get a connection and verbalized my complaints they hang up on me!

Tip for consumers:
crooks!!

Products used:
20 boxes of postcards,NOT RECEIVED!!!

Service
Value
Shipping
Returns
Quality

Date of experience: December 6, 2022

Thumbnail of user cynthias998
Texas
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

I purchased the print Big Camp by Francois Lamothe, and are quite pleased with it. It's a beautiful piece of art and looks lovely in our home, reminding us of our time in New England.

Date of experience: December 31, 2020

Thumbnail of user johna4476
Utah
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I ordered a photograph of Sir Lawrence Alma Tadema, and a reproduction of one of his paintings. The items received were first class. My only regret isth at they were not available in a larger size

Date of experience: November 23, 2022

Thumbnail of user michaelm11210
Arizona
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

The card I picked depicting horses coming around the first turn with stands in background was true to its finish product-a WINNER!
Company provided xclnt service.

Date of experience: January 26, 2023

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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