- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FineArtAmerica has a rating of 4.6 stars from 2,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
The framed print I ordered for my wife came fast and looks so professional. I couldn't be happier with it. Thank you!
Date of experience: December 15, 2023
I ordered an art mask for somebody for Christmas on December 2nd. When the mask came on December 12th it was damaged so I immediately filled out a report online and included a picture and then called them to let them know. They said they received my complaint with a picture and that they would take care of it. I told them this was a Christmas present and they told me that they would contact me within 2 days to give me the details about the new mask and assured me I would get it by Christmas. That's the last I heard from them. Never got an email and over the course of the week or so I emailed them about 10 times, called and spoke with four different people and even left a message for the supervisor but never got any response. Luckily I had paid this through PayPal and so I open a complaint ticket with them. Several days went by and I still never heard anything so I called fine arts America again today told them that I had opened a complaint against them through PayPal and reported them to the Better Business Bureau and miraculously I got my refund. Just takes persistence and a little threat or two and although I'm happy to get my refund I still don't have a Christmas present for somebody because of this company. I will never do business with them and will also discourage others from doing business with them.
Date of experience: December 23, 2020
I would order from this company again. I got a metal print of King Solomon and it's really beautiful.
Date of experience: October 30, 2020
I bought a print one of Jeff Hughart's work -- JeffHughart.com -- and the item was well made, delivered quickly in a well wrapped package. The whole experience was great.
Date of experience: December 28, 2020
I ordered this photo of a nautical scene from Fine Art America to hang on my bathroom wall. The photographer is an old friend and I was glad to learn of his association with Fine Art America.
Date of experience: February 21, 2018
I went online to order a print. Website said 20% off for 8 more hours (it was 4p when I logged on). Had planned to order only a print, but given 20% off sale, I decided to get it framed. Had to get details from gift recipient, got back online at 6p to order. It would no longer give me the 20% discount (this was still 6 hrs before the promotion was supposed to end). I couldn't find a phone number on the website to call them, so I submitted a customer service request t explaining that I had tried to place an order well before the midnight cutoff and couldn't and asking that they honor the 20% off discount.
Got a response back from customer "service" saying the promotion had ended at midnight the previous night and, basically, I was out of luck. I wrote back pointing out that they had ended the promotion well before midnight—in fact, my customer service request was submitted well before midnight, and why would I be asking them to honor the 20% discount if the website still offered the promotion—I would have just bought it!
So far not even a response to my pointing out their error. I guess they just figure I'll go away. Seems they could care less about the customer or about being fair.
Products used:
Fine art print, framed, bought elsewhere.
Date of experience: March 30, 2023
I love the old style, hand drawn city views. This print of old Sacramento show clear detail! Very fun to assemble.
Date of experience: November 2, 2023
Hi site Jabbar I am writing A Reveiw about Fine Art America. I purchased 3 totebags which im really happy with they came eventually At first I thought they had ripped me off as I received no confirmation of purchase or shipping details of my purchases (Nothing) etc but eventually my orders came thanks (F A A) Really pleased with my totebags from Felecia van in NZ
Tip for consumers:
Don't panic or jump to conclusions like I Did if FAA don't conform your purchases or shipping details I actually thought I'd been ripped off at first because if that.
Products used:
I bought 3 totebags Bride of Christ (2) (1) welcome home
Date of experience: November 18, 2018
Quick and easy to place order and the tapestry was actually larger than I expected which Is great. Very good quality.
Date of experience: September 28, 2023
Easy to navigate and place my order on the website,print is of excellent quality and was delivered quickly.
Date of experience: November 3, 2023
Great products. On the few occasions where I have had issues, FAA has been quick to respond, very fair and courteous. I highly recommend them.
Date of experience: June 24, 2020
It was really easy to order my prints and they arrived within a week in very secure packaging. I'll definitely order from Fineart again!
Date of experience: February 13, 2022
I got a t-shirt from the War is Hell store that faded after one wash. You won't find my review in the site because they deleted it.
Date of experience: May 3, 2022
I have bought tote bags from them a few times. They have always been beautiful and of good quality,
Buying more than once says it all!
Date of experience: December 10, 2019
The company seems legit but they're asking me to give a review on an artwork purchase that was supposed to be here 3 days ago?
Date of experience: July 31, 2020
I love the picture that i ordered and it is hung in my kitchen. Thanks. They want a 100 notes review for gods sake...
Date of experience: January 27, 2019
Great selection of artwork but then I can buy items like notebooks greeting card, mugs, stuff like that and you can't find just anywhere.
Date of experience: December 23, 2020
Fair price and timely delivery. Quality pictures. Although I do wish you gave more of a description as to where the pictures were taken.
Date of experience: April 20, 2023
I chose a fairly plain frame to highlight the lovely print. It was very professionally done. Well packed and arrived within a week of despatch.
Date of experience: June 21, 2019
This is the second time I have made a purchase from Fine Art America and both times the service has been excellent. Packaging first class.
Date of experience: July 9, 2020
I ordered a 26.5" by 40" print of lake Murray sunset. It is gorgeous. Clarity is flawless and reflects lighting to add even more depth
Date of experience: May 9, 2022
Beautiful picture printed on metal. Easy to hang (not too heavy), came well packaged and secure. The turn around was quick as well! Thank you!
Date of experience: May 26, 2020
My husband and I were more than happy with the photo quality and overall customer service on this purchase. We recommend Fine Art America.
Date of experience: December 4, 2018
Very good quality towels! Colors are vibrant! Perfect. Had a hard time finding towels to match my decor. Will definitely be making another purchase.
Date of experience: April 3, 2018
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
