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    FineArtAmerica

2024 SITEJABBER AWARD

FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.7%
Positive
225
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,450)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user nancyj1353
Colorado
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

I've ordered several items and have loved them all. Nice to see items that are not run of the mill.

Date of experience: February 6, 2023

Thumbnail of user keiras19
California
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

I was impressed. It did not take long at all to receive this order, it only took about 2 weeks.

Date of experience: August 24, 2020

Thumbnail of user cliftons44
Ohio
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

My first experience with Fine Art America was nothing but Great and I received my purchase in a timely fashion.

Date of experience: June 27, 2022

Thumbnail of user danap409
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

The notebooks I bought had Debrann's gorgeous, vibrant photography on the covers and I love them so much!

Date of experience: December 17, 2020

Thumbnail of user virginial938
New Jersey
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Purchase looked just like the picture on the website

Date of experience: December 28, 2023

Thumbnail of user ianm341
Canada
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

We LOVE our new custom John Lennon blanket, would highly recommend this seller to anyone... Cheers Eh...!

Date of experience: February 8, 2020

Thumbnail of user lesleyk94
California
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Website easy to navigate. Art came quickly with all mounting hardware.

Service
Value
Shipping
Quality

Date of experience: December 8, 2023

Thumbnail of user jenniec61
Oregon
3 reviews
0 helpful votes
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March 23rd, 2023
Verified purchase

I love being able to do searches to find the perfect piece of artwork for my law firm.

Date of experience: March 23, 2023

Thumbnail of user ericanddebraw
Pennsylvania
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I knew the artist and it was easy to find and purchase. Item arrived in a timely manner.

Date of experience: March 29, 2023

Thumbnail of user madelinec43
California
1 review
0 helpful votes
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July 18th, 2020
Verified purchase

I love the masks and am pleased for such a wide variety of items. Lovely and well made.

Date of experience: July 18, 2020

Thumbnail of user jennifert188
Florida
1 review
0 helpful votes
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March 15th, 2018
Verified purchase

Fine Art America has an easy to use check out platform well organized wensite, fast shipping and great Artworks.

Date of experience: March 13, 2018

Thumbnail of user marlenee11
Indiana
1 review
0 helpful votes
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November 19th, 2018
Verified purchase

I had the privileged to order from Jody Partin's Website again... and completely 100% satisfied! Her "eye" for beauty in nature is like NO OTHER!

Date of experience: November 19, 2018

Thumbnail of user lauried79
North Carolina
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

This is the site I go to FIRST, knowing I will find exactly what I am looking for! My own personal "gallery" for gifts.

Date of experience: August 25, 2018

Thumbnail of user loriv13
New Jersey
6 reviews
10 helpful votes
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March 20th, 2019
Verified purchase

I ordered 2 men's Medium tee shirts
They are more like ladies size.
Very disappointed. Would like refund
Or a mens shirt. THIS IS UNACCPABLE

Date of experience: March 19, 2019

Thumbnail of user douglaso253
GB
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

If Fine Art America ain't got it, I don't want it! Great customer service too.

Date of experience: November 25, 2023

Thumbnail of user bruces1054
Canada
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Happy with quality and prompt delivery. Plan to order again when I decide which mugs I want.

Date of experience: February 27, 2023

Thumbnail of user sheryll229
Illinois
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Order came in good time and quality was superb! I will be ordering again in the future!

Date of experience: October 29, 2022

Thumbnail of user greggoryw1
California
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

I love the image I purchased. It arrived on time, well packaged, no issues at all. Thanks!

Date of experience: July 6, 2020

Thumbnail of user jasonm2954
Kentucky
2 reviews
0 helpful votes
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February 15th, 2023
Verified purchase

Very easy to choose size and style of the photo I purchased. Fast shipping and excellent packing.

Date of experience: February 15, 2023

Thumbnail of user georgem2571
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Quick and easy. Expertly packaged. Good quality product that i have hung on the wall. Looks good.

Date of experience: March 26, 2023

Thumbnail of user margaretf1192
Canada
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

I was very happy with the owl photo I received and for the quick service provided by FineArtAmerica.

Date of experience: November 18, 2022

Thumbnail of user ronaldr323
Idaho
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

I LOVE YOUR SITE. YOU HAVE SUCH A WIDE SELECTION OF ART. I KNOW FROM PAST EXPERIENCE THAT ANY PURCHASE I MAKE WILL BE OF THE BEST QUALITY OFFERED.

Date of experience: October 30, 2019

Thumbnail of user emilyv320
North Carolina
1 review
4 helpful votes
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May 8th, 2020

I am very dissatisfied with Fine Art America. They will not stand by their poor workmanship in framing and fix the print, mat and frame that I purchased. This was a first anniversary gift for my husband. The print was not correctly framed. The print is not straight inside the mat and frame. The mat covers up the print at the bottom on one side, but not the other. You can read the guitarist names on the left side and it gradually cuts them off as you get the to the right side. I have attached a photo. The website has no phone number to call customer service. After submitting a photo to customer service by email and asking that they take this back and fix it so you can see the entire print and it is not crooked inside the mat, I was told that it was my fault for selecting a mat that was too large and they typically suggest a smaller mat when ordering this print. The mat size they suggest is not even an option to choose on the website when choosing a mat. Regardless, they will not take it back and refund me the entire amount that I paid. The said they will refund me the purchase amount,, less the shipping that was paid. The website return policy says "Please note - Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality". This is a defect in quality. I was told my only option to get a refund, less the shipping charges that I already paid, would be to destroy the frame and print and send them a photo of it destroyed so I could get my refund, less the shipping charges that I already paid. I was told that even if it was re-framed with a smaller mat size that they suggest that it would still cut off the parts of the print. This was told to me by Lorenz. When i asked for the phone number to reach out to a supervisor or to have a supervisor contact me, I never received a response. My husband is very disappointed in his gift because you cannot even see the entire print in the frame. I do not wish to destroy it, or pay additional costs in shipping back to this company, so I guess I'll just keep it and be disappointed every time we look at it. I will never purchase from this company again and will suggest others not to as well. They do not stand by their work or help resolve problems with their customers.

Date of experience: May 8, 2020

Thumbnail of user wendyw1190
New York
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Easy to order and I love the print. It looks great framed!

Date of experience: November 12, 2023

Thumbnail of user karenw3554
Washington
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Fine Arts America has a wonderful selection of products and many fabulous artists work.

Date of experience: December 11, 2023

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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