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FineArtAmerica has a rating of 4.7 stars from 2,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
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Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
All items ordered were listed as 'in stock', with a shipping date of 1 week. Almost three weeks later and order is still 'processing'. FineArtAmerica Service Representative responded 'we're busy' -- but this is second consecutive experience with poor delivery service (Canadian warehouse), disappointing.
Tip for consumers:
Don't reply on site info - confirm ship date before ordering.
Date of experience: April 11, 2022
Website says pics will ship in 3-4 days. Its been 11 with nothing and no one reaching out to tell me its delayed. I reached out and am told it is now 14 business days which is 3 weeks. Vast difference from 3-4 days. Password does not hold either. Have to reset it EVERY time i log in. This company is a joke. Curious to see what my $1200.00 actually gets me as i ordered a large piece that I am being charged over $300 to ship. I recommend people look elsewhere. Stay tuned for updates.
Disgusted in AZ.
Tip for consumers:
Not what is promised, expensive shipping.
Products used:
Large metal print
Date of experience: February 28, 2023
I bought this shower curtain for my son and it is beautifully made. The picture on the curtain fits in well with his relatively small bathroom, it looks like he could just step onto the trail! Shipping and tracking were both very satisfactory. I would definitely order from these folks again.
Date of experience: December 29, 2020
Have purchased a few things from Fine Art America now, over a period of time. Have never been disappointed. A great choice, from many different artists and styles, so you will always find something that appeals, and a choice of products based on those artists works. Good quality, and super service too. Highly recommended.
Date of experience: December 15, 2023
As always, the work is beautifully done. It was easy to order, came quickly in the mail and was well packaged against any possible damage. I love that i can find my favorite artists here, a local painter and a photographer. Thank you for another perfect experience!
Date of experience: November 19, 2023
I was promised on 12/16 that a gift ordered on 12/9 would definitely arrive by Christmas Eve. It DID NOT, and they have not replied to any order update requests since before 12/23.
This gift is for an elderly man in another state spending Christmas by himself. I was hoping he would be able to work on it to help with the loneliness of Christmas Day. IF they had been honest when I saw that they had missed the ship date, I would have had time to get a different gift.
UPDATE: They finally contacted me late this afternoon and "guaranteed" my order would ship out "no later than the week of Jan. 4th." No thanks. Order cancelled. They don't deserve my business.
Date of experience: December 28, 2020
Excellent quality, professional site, helpful customer care.
I received the most beautiful shower curtain I ever had! Bright colors and it dries so quickly!
I got some mugs expecting to have to return at least some of them for damage during the shipment from America to Europe, but no, they were so well packed and they all arrived intact and spotless. Super beautiful designs and gorgeous colors, strong material, perfect sizes.
Date of experience: June 27, 2022
I recently ordered a nicely matted and framed photograph. It ran around $325... and regular shipping was an insane $110! Honestly... what a rip off. There's simply no justification that expensive shipping in 2021 unless I requested overnight delivery which I did not.
Date of experience: May 23, 2021
Ordered a 22.5 " x 36" metal print of one of our favorite artists creations. It took a little longer than expected to ship, but when we received it we were more than satisfied with the print. Perfectly executed display, very reasonably priced shipping and exceptional packaging.
Date of experience: July 13, 2020
I wanted a special greeting card to congratulate a young couple who'd recently purchased a new home together. Nothing I saw in stores was special enough and when I saw the castle print by Dan Craig I knew this would reflect how they felt about their home (that it was indeed their castle). I loved that I could choose my own message on the inside too!
Beautiful quality and very reasonably priced and best of all it was exactly what I'd hoped for and it arrived quickly!
Products used:
Stationary
Date of experience: July 19, 2022
The print is way too DARK, OK I know it is a sunset and there are shadows, but it is black in many areas cannot see the shorelines or details, colors in the dark print are no where near what is shown on line in the ad. Where the quality control, or it just isn't? This was over $500 and to say I am disappointed is being polite. The frame job is good, but the print itself is awful can't even see most of it so dark, looks nothing like what is represented. I won't order here again, be careful that you may not get what you expect.
Tip for consumers:
Print is NOT as advertised, print quality is awful way way too dark can hardly see it. Beware.
Date of experience: October 6, 2023
Ordered a wood print. Web site stated "thick maple wood", when I received it, it was printed on plywood, very disappointing. I offered to put some maple wood laminate around to edges to make it look much better. I asked for some type of discount for doing it, Mark, from Fine Arts America, refused to cooperate with me, all he could say was to destroy it, send him a picture, and he would reimburse me for the picture, not for the shipping cost. I offered several suggestion, I don't believe he even considered the. This was a present for my son for Christmas, he won't get it now. Completely inflexible, and very disappointed. Will never order from them again!
Date of experience: November 25, 2020
For me = Perfect. Becaus verry clear images, lot of choices, fast delivery with great packaging. Real good customers services.
Date of experience: April 6, 2024
Bought a t-shirt featuring a R. Leighton cartoon from The New Yorker magazine ("Escher, get your $#*! up here," featuring the ironwork of a skyscraper done as an Escher print). FineArtAmerica delivered exactly as promised and in near-record time. Very pleased, highly recommend, will be using them again.
Date of experience: November 7, 2023
For our just-renovated bathroom this 'designer' made curtain of a 'shower tree' in black, grey and shades of yellow is perfect for our shower. We did not want 'glass'... everyone who we have shown it to raves about the design.
Date of experience: February 27, 2021
I ordered puzzle when it arrived it was the wrong puzzle. Art work was peeling off the cardboard right out of the box. I have requested a refund multiple times. They have continued to dodge my request and now will not even email me back. $65 for a miniature poor quality puzzle. Thanks! Update! I finally received a refund. I received No email from them. Money was back in my account though. A little more communication from them and I think this could have gone much more smoothly :)
Tip for consumers:
Run for your lives!!
Products used:
A puzzle that is not being used
Date of experience: January 20, 2022
Among the incredibly diverse art offerings I found dozens of works in greeting card form complimenting diverse messages and personal poetry I wanted to share. Service is fast and I am especially grateful that they observe the poetic form and for the one occasion they stretched their word limit restriction to accommodate my slightly longer text.
Products used:
Greeting cards.
Date of experience: August 7, 2023
This was my first time ordering and I really spent a long time looking through all the different options to find the perfect picture. There's so much offered here that I definitely have my first choice now when shopping for art. The print I ended up getting is stunning and the paper is thick and very sturdy for the price I paid. I can't believe how quickly it arrived and it was packed with a fine sheet of paper wrapped around the print to protect the graphic. All in all, a fantastic price point for very nice quality artwork. Definitely can't recommend enough.
Date of experience: October 4, 2020
I ordered two framed artworks and, upon receipt, the matting was white, not black, as per my specifications. I emailed the company, they advised me to destroy the artworks and then I would be refunded. After 20 plus emails, I am 600 out of pocket, and Fine Art America still won't help me!
Date of experience: April 22, 2020
Bought a shower curtain, of most excellent construction and color. It looked very realistic (butterflies). My granddaughter loves it.
I'd buy again and will look for other thing too.
There is a wide selection of art object that a different from other stores.
Products used:
Shower curtain
Date of experience: March 30, 2021
The artwork I ordered is beautifully executed — it's vibrantly colored with great detail, and it's brought a difficult wall to life. Service was quick, and the work was well packaged when it arrived. I immediately ordered three more works from Fine Art America because of the experience with the first one.
Date of experience: November 25, 2023
Been buying art for years from them. (7-8 years) Even had to return one piece I was disappointed in.
Never an issue. Everything is easy. They send beautiful art. It is represented well on the Internet. I have pieces all around my home and on personal
Items. Art makes me smile. And you want a company that can keep you smiling when you deal with them. Shipping is high quality. I have nothing but good things to say about this company.
Date of experience: October 6, 2023
Looking for one item, I happened upon another, a perfect birthday gift for a good friend within the Native American community. I ordered it, it was sent promptly without an fuss and arrived early.
Very satisfied with this company, will use again.
Imelda (from Ireland)
Date of experience: September 21, 2023
My framed print arrived in perfect condition, Fine Art America packaged my print with great care,very precise in protecting the glass and corners of the the frame. I would highly recommend this company to anyone searching for amazing artist with great talent. They offer a wide variety of prints and photos and a multitude of themes and genres. I will buy from Fine Art America again.
Date of experience: December 10, 2023
I received great service, respect as the customer and the feeling they were genuinely concerned for me. That isn't out there anymore with many companies. I will do
Business again with them in the future.
Date of experience: November 15, 2023
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
