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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

Proactively asks for customer feedback

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Positive reviews (last 12 months): 95.7%
Positive
225
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,450)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user patriciat840
New York
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

Had a coffee mug of a beautiful art print made for my grandson's teacher. We wanted to let her know how appreciated she is by giving her a special "made-just-for-you" present. She was extremely pleased and touched! Shipping was very fast as well. I would highly recommend this wonderful site!

Date of experience: December 30, 2020

Thumbnail of user debbies193
Oklahoma
3 reviews
0 helpful votes
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February 24th, 2018
Verified purchase

Purchased several different canvas art pieces for my home, even IPhone cases, and have been pleased with every purchase. Colors are spot on with what is shown, quality is excellent, as well as service and speed of delivery. Would highly recommend to family or friends.

Date of experience: February 24, 2018

Thumbnail of user gl139
Wisconsin
1 review
1 helpful vote
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December 19th, 2020

One month after ordering and no product. I had gotten a whole list of false excuses, too many to list, one of which was "it's shipped but USPS isn't doing the tracking updates" lol.

Do not order from here.

Date of experience: December 19, 2020

Thumbnail of user susanp984
Rhode Island
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

I recently purchased several face masks and several tote bags. They are all beautiful. Arrived quickly, were reasonably priced. Easy to order Most are for special gifts. Would definitely purchase again

Date of experience: July 31, 2020

Thumbnail of user angiet15
Massachusetts
2 reviews
19 helpful votes
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June 27th, 2016

Very bad experience. Picture quality was not good. (looked like the picture was blown up from a disposable camera). Customer service was even worse (you can only speak to a representative if you're ordering something). The picture I ordered was not cheap - $179. When my husband saw me open it he said "I hope you didn't pay more than $30 for that!

I would not have minded the experience as much if they were willing to work with me or provided any customer service whatsoever. The manager of the person I was speaking to actually listened in on the call as I got increasingly frustrated. He never came on the line and basically had his high pitched rep tell me over and over again that they don't speak to customers.

AWFUL

Date of experience: June 27, 2016

Thumbnail of user andyw96
GB
1 review
12 helpful votes
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September 30th, 2017

Had an account with them (now closed) and they just took money without asking. I've checked my original email from there is nothing about auto renewal in there. Would not deal with this shoddy and unethical company again!

Date of experience: September 30, 2017

Thumbnail of user araj3
California
1 review
14 helpful votes
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August 6th, 2020
Verified purchase

Rob Norwood is one of the best artists of tie dying, and very well known. I was excited to have his affordable art pieces on the masks! Since we're staying covered up for a while, might as well look fabulous doing it! They came just a few days after ordering. I am very pleased.

Date of experience: August 6, 2020

Thumbnail of user danielp1233
Illinois
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

This was the first time I ordered from FineArtAmerica. My print arrived in a timely manner. Packaged very well! I always am concerned about ordering online and having item show up damaged, Not in this case. Thank You.

Date of experience: March 2, 2021

Thumbnail of user mikee1005
Maryland
1 review
1 helpful vote
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June 26th, 2023
Verified purchase

I bought a large Whitney Houston framed Canvas a couple weeks ago. The artwork is amazing as you would expect from FineArtAmerica. I was, however pleasantly surprised of the quality of the stretched canvas and floating frame. All high quality! The shipping time was very reasonable as well. I will definitely will be ordering another piece of artwork through this company again soon.

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Value
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Quality

Date of experience: June 26, 2023

Thumbnail of user nicolaw28
GB
1 review
0 helpful votes
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March 21st, 2018
Verified purchase

FineArtAmerica have a knack for smoothness. I love dealing with them.

Super speedy, friendly, personal responses when communicating with them.

Great packaging and delivery. Fantastic, stunning products, no matter what you buy.

I'll be back!

Thank you x

Date of experience: March 21, 2018

Thumbnail of user nancyh212
Washington
1 review
0 helpful votes
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March 12th, 2018
Verified purchase

I ordered several pieces from fine art america, The quality of the product (canvas and wood prints) was excellent, they were well packaged to avoid any shipping damage. After the first order, I returned for 2 more orders. I think that says it all!

Date of experience: March 11, 2018

Thumbnail of user deborahp782
Massachusetts
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

This is my forth time purchasing something from Fine Art America - always excited and anxious to receive my package. Extremely quick delivery, no waiting for weeks. My first two orders were shower curtains, love both of them - have received many compliments. The second was a duvet cover, unfortunately it had to be returned (the cover was beautiful, just didn't match my decor). Received a credit in a very timely fashion. Communicated with one of your customer service reps, excellent customer service. After scrolling thru your on-line selections, I did manage to make a selection of a duvet cover that is perfect for my bedroom decor. Love it!.

I look forward to visiting your site again. So much to choose from! Great selection, great art work. Being an artist myself, I do enjoy viewing others talents. A very happy customer.

Date of experience: February 21, 2021

Thumbnail of user ronalds1754
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I am a repeat customer. Items are as described. Good tracking and follow up. Responsive to questions.
Good turn around time. Packing generally good. Prints in a rolled tube not always packed well, flimsy. Framed items appear to be securely packed. Depending on prints, color variations may exist. Suggest sticking with paper type recommendations by seller. Recommended.

Date of experience: February 1, 2023

Thumbnail of user dianea1161
New Jersey
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

I purchased three canvas prints. They are all gorgeous! Coloring on two of them is exactly as described...one canvas arrived darker than the online version. Was disappointed at first but when I hung it on the wall with the other artwork it looked great.coloring fit in perfectly. Shipping was quick and arrived before the estimated arrival date. Easy and smooth transaction overall. I will definitely order more from Fine Art America.

Service
Value
Shipping
Quality

Date of experience: February 7, 2023

Thumbnail of user douglasb81
Michigan
1 review
1 helpful vote
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February 23rd, 2018
Verified purchase

I have seen so many beautiful pictures and paintings that it amazes me! I just purchased a lovely painting from one of you artist named, Susanna Kathrine. I receive her painting in perfect condition. No damage was done. My experience with FineArtAmerica has been the best website on the market for artist and non-artist alike! I have my art displayed also. I visit your website every day - it's fun! Keep up the good work!

Service
Value
Shipping
Quality

Date of experience: February 22, 2018

Thumbnail of user tinas1516
New York
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

I have ordered several different watercolor prints from FineArtAmerica and they are all beautiful. High quality, look almost real, and I receive a ton of compliments from visitors. Shipping is always prompt and reliable. Highly recommend.

Date of experience: December 8, 2023

Thumbnail of user adellec1
GB
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

Our picture is a stunning copy of a painting called Simplicity by Dominic Murray. Despite its title this is a fantastic study of light and reflections and must have been incredible difficult to create its such clarity. The beautifully mounted print really does the work justice. It arrived in a timely way and securely wrapped. We will definitely be looking again when we want special occasion gifts.

Date of experience: August 25, 2018

Thumbnail of user jand277
California
1 review
4 helpful votes
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February 23rd, 2021

First, I NEVER write bad reviews. Here is my first one. Orders placed 2+ months in advance to assure delivery before the holidays. All Confirmations were worthless. My items arrived 2'nd week in January. I called, I e-mailed, I did everything possible to receive some kind of communication back. I got nothing! 0 customer Service. Puzzles arrived with crooked pictures on the front of the boxes. Items were crushed. Pieces inside were loose. No wrapper on the inside to protect contents. Awful for the appearance of such expensive items. I could of just gone to the 99 cent store. I wish I had. I was a repeat customer. Never Again... It is now February. I still haven't heard from anyone at the company.

Tip for consumers:
The aggravation and disappointment has been extreme. Please think twice and visit other companies for purchase instead of this one.

Products used:
Had to buy gifts to give at the last minute to substitute for holidays.Please

Service
Value
Shipping
Returns
Quality

Date of experience: February 23, 2021

Thumbnail of user francid
Florida
1 review
0 helpful votes
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November 12th, 2020
Verified purchase

Ordering online at FineArtAmerica website was quick and easy. Looked for specific item and found several, made decision on purchase and order placed. Communication via email from vendor was informative, delivery came 1 day earlier than promised. Gave tote to sister for Birthday and she is in love with this perfect and unique tote. Thank you

Date of experience: November 12, 2020

Thumbnail of user stephenc1838
Pennsylvania
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

I recently bought a multiple of oversized canvas pictures of various sizes and subject.

The quality is second to none, the packaging was 100% arriving or being anywhere close to damaged.

Any queries I had were dealt with by phone or email in very short order. It's been a great investment.

Date of experience: September 10, 2022

Thumbnail of user carolinac102
Denmark
1 review
2 helpful votes
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May 10th, 2021
Verified purchase

I have bought an art print for my house and had a great experience with Fineartamerica. Items are well described and terms for return and shipping are easy to find.
The product arrived within 2 or 3 days after the purchase and was very well packed, something that worried me considering it is always raining in Denmark.
I just wish they would keep the metric system all the way to end of the purchase process but it's a detail that was easily checked online.

Date of experience: May 10, 2021

Thumbnail of user glorad
North Carolina
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

We are delighted with our purchase. The picture is exactly as pictured We love it.It came quickly and perfectly packed. Beautifully framed and ready to hang. Highly recommend. Was so pleased that I could write a review that the artist would see.

Date of experience: December 20, 2019

Thumbnail of user virginiaj182
Texas
2 reviews
14 helpful votes
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July 17th, 2020
Verified purchase

FineArtAmerica provides a platform for amazing artists and photographers, and when you find something you like, it's available in many forms and price ranges. I have bought a large framed photograph from them in the past, and the quality of their work was excellent, right down to the way it was packaged for shipping, and the pricing is very reasonable. Most recently, I bought a pair of face masks as a gift--also beautiful and well-made. So their attention to detail is not just limited to the higher-priced products. They don't slack on any part of the process. I'm very impressed, and will definitely be back. I highly recommend this company.

Service
Value
Shipping
Quality

Date of experience: July 17, 2020

Thumbnail of user venuss20
Illinois
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Fine Art America has wonderful variety. I've purchased over four pieces already and have my eye on my next acquisition. The pieces I've bought have brought me incredible joy and has made my "nest" a comfortable environment; so needed in these hectic times. Without hesitation I would whole-heartedly recommend this company for your artwork needs!

Date of experience: December 13, 2020

Thumbnail of user kathleenp1264
North Carolina
1 review
2 helpful votes
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November 8th, 2022

FineArtAmerica's site advertised 20% off until midnight. I went to confirm measurements before placing an order and when I returned to the site the promo was gone. I called customer service and spoke to someone who could not have cared less, who offered no coherent explanation, and who hung up on me. I sent feedback via the website about the disappearing promo and the hang up. Whoever prepared the response to my feedback didn't address either issue, but bypassed both issues entirely with empty verbiage that had nothing to do with the matter at hand. I will deal directly with the artists instead of wasting my time with the 'FineArtAmerica' middleman.

Tip for consumers:
Based on my experience FineArtAmerica was unprofessional.

Products used:
Wall Art directly from artist directly instead of FineArtAmerica middleman

Service
Value
Shipping
Returns
Quality

Date of experience: November 8, 2022

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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