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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

Proactively asks for customer feedback

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Positive reviews (last 12 months): 95.7%
Positive
225
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,450)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user deborahm874
Ohio
1 review
25 helpful votes
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July 2nd, 2020
Verified purchase

I was on the hunt for art depicting a historic moment in time... 2020. Found wonderful photography and a very creative illustration and purchased boxes of greeting cards to send to family members and friends. Rave reviews and comments from all recipients. I appreciate the high quality card stock and envelopes as well as the reasonable turnaround for filling my order. I will be back for additional works of art!

Date of experience: July 2, 2020

Thumbnail of user geraldines162
GB
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Looking for nativity pictures I found the perfect print on this site. The artist was completely unknown to me but now I love him. Garibaldi has got to he a winning name for an artist! The service from Fineart America was excellent; speedy and secure. Thank you for opening my horizons

Date of experience: November 13, 2022

Thumbnail of user maryannh72
Arkansas
1 review
0 helpful votes
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December 9th, 2020
Verified purchase

I have ordered so many things from FineArtAmerica: t-shirts, mugs, face masks, beach towels, etc. I love this company. They never disappoint. The quality and service are exceptional.
Almost any thing you could want they have. And I was not asked to write this glowing review, it's from the heart. Thanks.

Date of experience: December 9, 2020

Thumbnail of user carlinb7
Texas
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

This matted & framed 30" x 22.5" print turned out fantastic! It was packed perfectly for safe shipping. The print colors are vivid & the quality of the framing exceeded my expectations! Turnaround was fast, less than a week from placing the order to receiving the art! I'm very happy with my purchase & enjoying my art :)

Date of experience: September 28, 2023

Thumbnail of user dianec122
Oregon
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

Very easy site to navigate with wonderful and amazing art to choose from that can then be transferred to a large array of items. I purchased a canvas carry bag and i-phone cases and was thrilled with the quality of each item with the colors being the same as depicted on the website. Check out was no hassle and I received my items within days and in perfect condition. Great shopping experience.

Date of experience: February 25, 2018

Thumbnail of user virginias993
Nebraska
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

This piece was exactly what I wanted for my daughter for Christmas. She loves it and has it hung in the very spot she had reserved for it. We will definitely order from this company again. The piece came on time, perfect condition with the assurance we could make a return if necessary. Thank you so much.

Date of experience: February 2, 2022

Thumbnail of user maryf1314
Florida
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

Great communication thru all steps of ordering. Could not have been simpler. My cards arrived well protected and on time. The quality of the printing and the paper is excellent.
I will order from them again.

Date of experience: December 17, 2020

Thumbnail of user smackerss
Australia
1 review
15 helpful votes
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May 29th, 2017

Whatever you do don't use this business. The worst experience of my life. If there was a -5 option for rating it would be -5. Paid for a phone case for $50 said it would deliver in 3 days took 10 days and then when it was delivered it was the wrong item. I then send an email back requesting the item I paid for and they ask for a photo. I send a photo. And I am yet to receive any details about my original item being sent out. Absolute scam of a business should be shut down. This site breaches so many aspects of Consumer Law and breaks so many of my consumer rights. I don't know how governments allow this pathetic business keep running. I hope these people fail miserably and lose every single cent of their money. It's people like this that deserve nothing but a cardboard box.

Date of experience: May 29, 2017

Thumbnail of user lewe11
Arizona
2 reviews
0 helpful votes
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February 8th, 2023
Verified purchase

I love the selections I found on Fine Art America. Very easy to navigate around the site- So much to choose from.
I am very happy with the framed print that arrived. Well packaged and just what I hoped it would be.

Date of experience: February 8, 2023

Thumbnail of user ruths1182
Ohio
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

I ordered a Gabby Hayes mug for my very talkative 82 year young brother. I appreciated that I could choose the background color to match his kitchen accents. The mug came quickly and packed very well so nothing was cracked or broken. I will be back to this company whenever the nostalgia bug hits! I know my brother will be pleased when I give it to him on his B-day. Thank you so much!

Date of experience: March 29, 2022

Thumbnail of user chrisg470
Illinois
3 reviews
3 helpful votes
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November 17th, 2018
Verified purchase

I purchased one of their large tote bags, and am 100% pleased with the experience. The customization process was easy, and my order arrived exactly as i wanted it. It's quality construction, and quick delivery. I would easily recommend them to all my friends.

Date of experience: November 15, 2018

Thumbnail of user patriciah1045
Virginia
1 review
0 helpful votes
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July 17th, 2020
Verified purchase

I have a cousin on the other side of the country who is a rabid Freddie fan. I purchased several cards with different artists' versions of his portrait to send to my cousin throughout the year, including a custom made birthday greeting on one of them. They all exceed my expectations and my cousin LOVED the first one she received. I recently sent another to help raise her spirits during the pandemic and await her rave reviews. I highly recommend FineArtAmerica and am happy to support their artists.

Date of experience: July 17, 2020

Thumbnail of user albertv20
California
1 review
0 helpful votes
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September 11th, 2018
Verified purchase

Vast amounts of buying options from a multitude of Artists! Some will say, your home is your Castle, but this site will become your Museum! Each click you take, will open new and different ideas, the possibilities are endless! Enjoy

Date of experience: September 11, 2018

Thumbnail of user marok
Washington
1 review
5 helpful votes
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July 31st, 2016

If you are a photographer or artist you can join Fineartamerica.com for only $30- and get discounts on all the items you have you have listed with them. Things like greeting cards are a great promotion for your work. Also, I have sold 2 photos even though I do not pay for extra marketing. And they pay on time. So, I highly recommend this company as a tool for artist and photographers to show and sell tie art..

Date of experience: July 30, 2016

Thumbnail of user dougs562
GB
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

Fantastic range of products available. I had a view in my head of what I was after and was able to find several options to choose from. Particularly liked the options to select your preferred size of print. Delivery was quicker than stated and the packaging was excellent, ensuring the canvas arrived in perfect condition. Will definitely be the first option when looking for future wall art.

Date of experience: November 16, 2020

Thumbnail of user robbinh54
West Virginia
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Awesome Wildlife Photos were selected to create Thank you cards to give during the Thanksgiving Holiday. Outstanding and unique, these cards are superior to anything available elsewhere, and can be personalized for free. So happy to have found this site...

Date of experience: November 25, 2022

Thumbnail of user scotts1785
Canada
1 review
1 helpful vote
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November 27th, 2020
Verified purchase

Found what I wanted and it was delivered in a timely fashion with the quality I expected. Communication on approximate shipping time could have been a bit clearer but overall it was a good experience. Would buy from FAA again.

Date of experience: November 27, 2020

Thumbnail of user patricias4588
Pennsylvania
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I like doing business with this company repeatedly because they are very professional. I receive the correct product I ordered, the message I want the card to say is always typed on the card correctly and centered, the shipping is quick, my photographic greeting cards arrive in a nice black box, the photography on the cover of the card is top quality, I have the choice of buying one card or 10 cards. The first time I ordered from them, I called to inquire about the status of the order, the man who answered the phone was courteous and checked on the order and answered my question. My friends that I send the greeting cards to, always reply by card or email how much they like the cards.

Date of experience: December 13, 2023

Thumbnail of user lindag678
Tennessee
1 review
0 helpful votes
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February 9th, 2019
Verified purchase

I've ordered a couple of pieces from FineArtAmerica. I am impressed with their options to Buy, Sell, or Create Art. I was pleased with their fast service and the care they took in carefully packaging my selections.

Date of experience: February 7, 2019

Thumbnail of user mickw77
Ohio
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

I ordered 5 picture puzzles. 4 Christmas themed and 1 a personal photo.
The boxes were high-quality and the presentation on each matched exactly
What I ordered. The delivery time was expedient. Thankyou

Date of experience: December 7, 2023

Thumbnail of user christinek1015
Texas
1 review
1 helpful vote
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January 12th, 2022

I placed an order which was shown to ship December 13,2021. Today, January 12,2022, the tracking info still says only "Shipping label created. USPS awaiting receipt of item." I have communicated with customer service 4 times and each time was told the item was shipped. I asked to refund my order as I never received it and was told they would not refund me "because it had shipped." They even gave me a number to call the USPS who also said they never received the item for delivery. I had to ask my bank to stop payment because customer service would not rectify the situation.

Date of experience: January 12, 2022

Thumbnail of user carolm2921
California
1 review
0 helpful votes
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December 31st, 2022

I ordered a a framed print 12/5/2025. Many reassurances it is on the way. No print. I asked to cancel and have money returned.Fine Art America says too late it was already sent. By tracking# info it has never left the warehouse in Hawthorne. Label created, but the trail stops there. Fedex says they never received it, and there is no evidence it ever left the warehouse. No print no refund. Now to file a claim? I just want my gift delivered. It was an especially meaningful print meant to be given on Christmas. Do not assume you will receive your order on time if at all :( I do not know how to submit proof of purchase. The company has order# ticket # and tracking #. I will figure out how to submit it and submit it. Pissed level 99% nice agents though.

Tip for consumers:
You may not receive what you order. Refund refused because they say they shipped it w/ Fedex. Fed ex denies receiving it. Tracking # info says it never left the warehouse in Hawthorne.

Service
Value
Shipping
Returns
Quality

Date of experience: December 31, 2022

Thumbnail of user williamm2343
Pennsylvania
1 review
0 helpful votes
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December 2nd, 2020
Verified purchase

The quality of the products is top notch. I have enjoyed every purchase. They are unique and I love seeing all the designs. There logistics are superb given these uncertain times. I've received every order in a timely manor and have never experienced any problems with ordering. I highly recommend if you are looking for quality and excellent service.

Date of experience: December 2, 2020

Thumbnail of user yasminh52
New York
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

It was easy to browse and purchase. Just some parts are a little clunky/dated. Could use a mini update/redesign. I didn't get the review email yet but it was so frustrating trying to fill out reviews for older orders. I didn't want to include my last name

Date of experience: September 13, 2022

Thumbnail of user valeriet133
New York
1 review
10 helpful votes
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May 26th, 2020
Verified purchase

I ordered and received for great prints from a photographer I enjoy. The product quality was amazing. I came well protected and in excellent condition. I have since used them to make some personal items of my own photography. I can not wait to see the outcome.

Date of experience: May 26, 2020

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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