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    FineArtAmerica

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FineArtAmerica

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Overview

FineArtAmerica has a rating of 4.7 stars from 2,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Service
    154
  • Value
    155
  • Shipping
    152
  • Quality
    146

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Positive reviews (last 12 months): 95.8%
Positive
226
Neutral
0
Negative
10
View ratings trends
148
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How would you rate FineArtAmerica?
Top Positive Review

“Outstanding!”

John M.
11/10/24

Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!

Date of experience: 11/10/24
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Top Critical Review

“I'm a bit disappointed!”

Presley M.
12/9/24

I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.

Date of experience: 10/15/24
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Reviews (2,451)

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Reviews that mention popular keywords

customer service (185) art america (346) art work (67) shower curtain (65) quality product (47)
Thumbnail of user bobs1862
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Loved the art and love the artist. What disappointed us was that we learn after the fact that there was a $37.00 import charge which took us by surprise. I understand what these charges are for but would have liked the company to let us know they were possible and that FineArtAmercia were not covering the charge I the shipping cost. So we paid over $80.00 to have the piece shipped. A little excessive.
Customer Service was rude and condescending. No help at all. This has really soured us from dealing with FineArt America.

Date of experience: June 10, 2022

Thumbnail of user anastasiyab5
California
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Great website and superb selection. I was looking everywhere for a specific painting and when I found FineArtAmerica I couldn't be more pleased. I found exactly what I wanted and it's now hanging in my bedroom to look at everyday. It is pricey if you need a specific size and frame but definitely worth it.

Date of experience: December 13, 2020

Thumbnail of user pauls4651
Massachusetts
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I ordered two jigsaw puzzles from FineArtAmerica to pass the time during snowy days.
The photo selection was vast, and I was able to find two beautiful pictures of Waterville Valley, NH, where I summered last year.
The puzzles arrived very quickly, within a week or so. The puzzle quality is superb - the pieces fit together tightly, often with a satisfying little "click" as they fit in. These are not cheap, thin pieces.
Further, the print quality on the puzzle was excellent. Beautiful colors, lots of shading (important for big vast spaces like sky) and no peeling.
If I had one negative comment, it is that the pieces are pretty generic puzzle shapes - nothing too "out there" in these puzzles. But that's a minor quibble and the puzzles I picked were pretty hard due to the pictures chosen.
These are a little pricey and S&H seemed a bit high for an online purchase, but all in all well worth it. Maybe not a purchase I could make every week, but a nice little "splurge".

Date of experience: March 1, 2023

Thumbnail of user cathyd66
New Mexico
1 review
1 helpful vote
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April 12th, 2018
Verified purchase

This has been my third transaction with this company. Always pleased with the results. The customer service really helped to achieve exactly what I wanted. However, the last two took longer to receive than the first, not sure if it was because it was a multiple order or medium. I had to call and ask if it had been shipped. Otherwise, excellent!

Date of experience: April 11, 2018

Thumbnail of user kathyh718
Canada
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

I ordered two prints - they are both lovely. My only regret is that I didn't order one a bit bigger. Great, timely delivery which in this time of Covid is saying something! I would definitely order from FineArtAmerica again!

Date of experience: January 12, 2021

Thumbnail of user briank270
Alabama
1 review
0 helpful votes
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November 7th, 2018
Verified purchase

Great product! Great price! Fast to ship! You will not be disappointed if you purchase something from Fine Art America as the frame was of high quality, the print looked great and they shipped it really fast.

Date of experience: November 5, 2018

Thumbnail of user donnac362
California
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

I knew what I wanted and found it easily. Deciding what size, what frame, etc. was delightfully easy. It arrived in excellent packaging. One of my friends liked it so much, we ordered a replica for her.

Date of experience: June 19, 2018

Thumbnail of user kenneths822
New Jersey
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Excellent customer service as I had questions before buying. The printed canvas is of good quality, the colors are vivid and the frame is substantial. The price for a large 22" x 30" canvas was right and the shipping was prompt. The art itself is amazing, a piece I will love for the rest of my life...

Service
Value
Shipping
Quality

Date of experience: May 28, 2021

Thumbnail of user prismq
Arizona
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I was looking for a Vegeta Christmas ornament and I found it here on this website, the art work from the artist is truly amazing. The product is very well made. I am very happy with the purchase if you're looking for a company to do any type of business with these are the people to do it with. Very pleased and happy customer.

Date of experience: December 13, 2023

Thumbnail of user kristinl259
Arizona
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

I ordered a large framed canvas but when it arrived it had been damaged in shipping. FineArtAmerica customer service resolved the problem promptly. I would definitely order from them again in the future.

Date of experience: March 17, 2023

Thumbnail of user janee117
Canada
1 review
0 helpful votes
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December 9th, 2018
Verified purchase

Fast efficient shipping of a quality product. I love my iPhone 6 Plus case! Along with a protective inner rubber bumper, the printing on the outer case is outstanding. The colours are clear and vibrant for the picture I chose and I like that I could place it where I wanted. I tend to drop my iPhone on occasion and so far this case has stood up to the punishment.

Date of experience: December 8, 2018

Thumbnail of user debrat79
California
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

I purchased this picture for a wedding present and I couldn't be happier! Vance Fox has captured the beauty of Lake Tahoe in the winter just perfectly! It hangs in my niece's office where it is admired by her clients. Thank you, Vance, for your great artwork!

Date of experience: May 25, 2018

Thumbnail of user wayneb383
Washington
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

Fine Art America puts out a good product, nice matting and frame for the artwork. They were somewhat slow in getting the picture, matting and frame put together, but it may have been because of the CoronaVirus thing going on during that time. That is the only reason I gave them 4 stars instead of 5, but, again it probably was due to something they had no control of. Shipping was fast and the artwork was very well packaged.

Date of experience: June 4, 2020

Thumbnail of user kathleenp793
North Carolina
1 review
1 helpful vote
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July 12th, 2021

The FineArtAmerica website ‘boasts' 24/7 customer service. I called for help, and to take advantage of a promo. The girl who answered the phone sounded like she was half asleep; she was not in the least bit helpful and offered zero advice about frames/mattes to coordinate with a print. I sent an email to ask for help since it was too difficult to work with matte colors on the computer (recent cataract surgery). Per phone conversation and email next day my matte colors were wrong (cool not warm). An employee gave correct warm matte colors but the company would not honor the promo from the previous day, for the corrected order - even though their employee failed to provide requested info on the first call the previous day.

Tip for consumers:
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Service
Value
Quality

Date of experience: July 12, 2021

Thumbnail of user nicolas292
GB
1 review
22 helpful votes
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November 18th, 2016

Tried a pack of cards and a T shirt to check on quality - very disappointed with the poor quality especially given the price. As if this not bad enough the company then blames me to a customer i had sent to their site, (the only customers I had were people i sent there), for not responding to FAA's emails none of which I had ever received. This company lacks integrity and will damage your reputation if you are associated with it. Avoid it completely.

Tip for consumers:
Don't do it! Artists deserve better than being lied about to their own customers.

Service
Value
Shipping
Quality

Date of experience: November 18, 2016

Thumbnail of user iritm2
Washington
1 review
0 helpful votes
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November 9th, 2022

Placed an order on 10/22/22 and still waiting for tracking number.
Called customer service on 11/01/22 for a status I was told it's in production.
After 8 days called again supervisor n/a operating on Pacific time. Will try again later.
I wish someone will update me on the status of my order.

Date of experience: November 9, 2022

Thumbnail of user barbaraw2805
Canada
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Quality art prints as advertised and short shipping time.
Selection of art so large making choice difficult but so much fun scrolling thru it all.
My first experience buying this way.

Date of experience: January 16, 2024

Thumbnail of user roseo72
GB
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

I found this website accidentally as I was looking for anything with a picture of my dog breed and this site is exceptional, I will never look anywhere else, greeting cards, tapestries, you name it and it is all here. Excellent service and a wonderful array of items, thank you so much.

Date of experience: December 31, 2020

Thumbnail of user brianj123
California
1 review
1 helpful vote
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March 2nd, 2018
Verified purchase

I; ve found many unique t-shirts at fineartamerica. I; m happy with the shirts i purchased on this site. I would have bought many more but unfortunately many of these shirts made by artists are just normal t-shirts with an artists name attached bringing the price way higher than they should be.

Date of experience: March 2, 2018

Thumbnail of user sarahy270
Michigan
1 review
0 helpful votes
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December 5th, 2020
Verified purchase

I'm looking forward to giving this mug with the iconic image of Bob Dylan to a lifelong fan.
It's especially good to know that the photographer receives compensation for the photo.
I will continue to shop at Fine Art America with appreciation for the fact that they give artists a fair shake.

Date of experience: December 5, 2020

Thumbnail of user susans3054
Washington
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Whole process was very easy online. I had previously ordered a similar shower curtain from a different company and when I got it weeks later it looked nothing no like the photo so I returned it and ordered this one. This shower curtain looks exactly as it should and is beautiful quality. Also important was that the colors were accurately represented in the photo online. The shower curtain is for a bathroom remodel and colors were really important to me. Totally happy with this shopping experience and the product and will order from Fine Art America again and recommend it t to others as well.

Date of experience: March 10, 2021

Thumbnail of user caront11
GB
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

I order an Elvis Presley Beach Towel from Fine Art America, it was easy to order, delivery was well packaged and quickly delivered. Very pleased with this company and would recommend this company to all of my friends. Thank for a great service.

Date of experience: September 6, 2022

Thumbnail of user carriep194
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I saw this photo done by Peter Mangolds on a Facebook page called Wyoming Thru the Lens and found out it could be ordered through FineArtAmerica. I chose the frame, etc., and waited. When it arrived, I was amazed at the beautiful piece I had purchased and so happy to have this for my home.

Date of experience: December 17, 2020

Thumbnail of user fritzn11
Arizona
1 review
0 helpful votes
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October 7th, 2018
Verified purchase

I had no idea a site like this existed until we were browsing for a new shower curtain and found a link to this. We spent hours looking at images and it was nice to narrow the selection down a bit to "Architecture: Spanish Colonial". We agreed to one (finally) and also ordered two coffee cups with the same image. We are very pleased with the quality of the curtain and cups, the image was crisp and clear on the curtain which is what we hoped for. I have told several people of this site, but I don't think they get it. I'll have to do a better job of selling the site.

Date of experience: October 6, 2018

Thumbnail of user kawaneea
Indiana
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

I was having a really hard time finding anything that was Scrappy Doo for my grandson and finally found a blanket on here and couldn't be happier with the way it turned out! Great quality and fast service, arriving before expected! My grandson is going to love it!
Thank you!

Date of experience: December 20, 2019

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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