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FineArtAmerica has a rating of 4.7 stars from 2,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
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Fine Art America's selection of products featuring images by artist Sally Edelstein is a shopper's paradise. So much to choose from and easy checkout, too. My selection was of excellent quality, shipping was swift, and I was very impressed with the packaging. Its innovative design guaranteed that my "Morning Moe" coffee cup would arrive in perfect condition. Bravo!
I signed up for Fine Art America hoping to boost my art sales but I'm a bit disappointed. It offers a huge range of products to sell my work, the visibility isn't great unless you actively market your work through your own channel. I wish the qaulity of the prints was more consistent. Some of my prints have arrived looking amazing while others haven't lived up to expectations.
I've tried multiple times with Fine Art America. My most recent order, order # *******, had several damaged/defective prints in it. After talking with customer service and getting a promise to have the defective prints replaced, they dropped all conversation, will not answer calls, emails or texts directly to their main customer service person Judy. If your art matters and you plan to use it professionally NEVER EVER use Fine Art America. Horrible quality and terrible service after the fact.
Date of experience: October 6, 2019
Purchased 4 frames prints a month ago. Supposed to ship in 3 days. Every week I checked in and got a vague excuse. Called today for a refund. I was told package shipped. I asked for tracking number. They said they didn't have one. Then they got mad at my questions and hung up on me... Horrible service! Spent over 2k and this is how they treat me!
Date of experience: June 4, 2020
My order was a little delayed due to the problems with the pandemic, but communication with this company was great about explaining the issues. The quality of the print and the nice job on the framing was excellent. I was extremely impressed with how well it was packed for shipping. I ordered a large print 18 x 24 framed, but it arrived in perfect condition, not one scratch. I will order from this company again.
Date of experience: June 6, 2020
The site is awesome. Easy to navigate, find your favorite artist (Dan Dangler) had tons to choose from. Shipping didn't break the bank. Items purchased arrived in a timely fashion. Love owning some art. It's a great place to showcase your work
Date of experience: June 30, 2023
I found an artist that paint african wild dogs the birthday present was sorted. The website is brilliant. The item came and the quality is amazing. Sadly the tote bag will not be used but kept undamaged unused but admired
Date of experience: April 20, 2020
I have such fun shopping with FineArtAmerica. The website is very true in color, with makes the matches of matting and frames so easy reliable; I don't feel any less confident that purchasing the artwork in a gallery, but it's more customizable - including selecting the size.
Date of experience: July 30, 2018
I've ordered cards from FineArtAmerica two years now, and both times the printing has been flawless, and the service remarkably fast. The range of images from which to select is amazingtoo hard to decide on only one! I highly recommend this company.
Date of experience: December 20, 2019
I love looking through all the beautiful images displayed by FineArtAmerica. There is a huge selection and it is hard to make one's mind up about which to purchase. I have made three purchases so far and love them all.
Date of experience: October 9, 2020
I've had a wonderful experience shopping online. There is a lot of art choices on the website, shipping is fast even over countries and the final product is amazing. Overall it was beyond expectations. I definitely recommand to shop online with them.
Date of experience: August 10, 2020
I ordered three pieces of art, one stretched canvas and two framed prints. Everything arrived in a timely fashion, well packaged and beautiful! There are thousands of artists and prints to choose from as well as different choices of paper and frames. I would highly recommend checking them out!
Date of experience: February 27, 2019
On a whale watching trip to Baja, Mexico, I met a photographer who takes stunning photos of gray whales, available at Fine Art America. Once back home, I purchased a canvas print of a gray whale looking up out of the water. The canvas print is absolutely gorgeous! The service was fast and affordable. Every time I look at it, I am reminded of my happy experience meeting the friendly whales of Baja.
Date of experience: March 30, 2022
This is the third print I have ordered from Fine Art America. I have found the prints to be exactly as described. The colors and paper are high quality and priced very reasonably. Delivery has always been on time and packaging is excellent protection. I highly recommend this company.
Date of experience: March 2, 2021
Looking for an Alfa Romeo themed card and found the perfect example. Clear and effective website made selection and purchase very straight forward. Great communication and very quick delivery. Great all round experience and totally recommended. Give them a try.
Date of experience: April 3, 2018
I bought an abstract towel of Roger Federer as a special gift for my sister. She was thrilled with it. The impression on the towel was vibrant and the quality excellent. I would not hesitate to purchase again from Fine Art America.
Date of experience: September 18, 2018
I will never work with this company again. They delayed my delivery without telling me, and only informed me of the delay after the date it was supposed to arrive. I tried to talk to them about the delay but they were not interested in helping me. Terrible experience.
Date of experience: February 10, 2021
This company has carved out a niche of it own! Selecting from a variety of artists, art forms and styles, I found a very unique piece. I love it! I'm sure you'll find something, too. Check out the FineArtAmerica website!
Date of experience: July 14, 2020
Terrible customer customer service, they encourage Live Chat so you never speak to an individual. Waited weeks for expensive picture only to be told of delays in manufacturing, etc. I canceled the order. The next day picture arrived, no notice of shipment of anything. Buy elsewhere!
Date of experience: September 15, 2021
Two different orders, both with defective products. Contacted customer service and only get the run-around. If you try to talk to a supervisor, the mailbox is full. The written 100% satisfaction guarantee appears to be a scam. Strongly recommend steering clear of this organization and appears that BBB has similar issues with them. I will be filing with CA AG and FTC.
Products used:
Art prints
Date of experience: June 23, 2023
I bought a 500 piece puzzle of this print. Its a lovely picture, and a well made puzzle. The puzzle came in a nice, attractive box. Nicely printed, on a quality card backing. Delivered (to Britain) in about a week. Not cheap- but good things seldom are. Overall, I am delighted. I wish I'd bought a poster or print as well.
Date of experience: February 4, 2022
This site hosts a favorite friend who is a photographer - I was able to order her artwork on items for holiday giving - mugs, prints, carryall bags. Every item was made in the USA and each was excellent construction clearly showing my friends artwork. Shipping was easy. Shopping was easy. I will be back!
Date of experience: November 4, 2020
I purchased the Great American Patriots portrait. Such a beautiful piece of art. It was everything I was expecting! I was told because of the Christmas rush, delivery might be after Christmas. What a surprise when it arrived a few days later! Much earlier than expected! I was very pleased with the product and the customer service. Would definitely buy more.
Date of experience: December 31, 2020
I bought two graphic t-shirts from FineArtAmerica. They were the only company that had the artwork I was looking for and they could print the graphics as big or as small as I wanted! Totally awesome! When I accidentally ordered one shirt the wrong size I got a no hassle return for the right size. Will definitely buy from them again!
Date of experience: September 2, 2020
We bought a shower curtain with Colette Calascione's artwork as a gift; the recipient Loves it!
FineArtAmerica is truly an inspired (and inspiring!) site. Providing a place where artists can sell their art and giving the buyer plenty of options. This is the perfect place to buy gifts - for yourself or for others.
Date of experience: January 11, 2021
Item was not shipped in the time frame as advertised. When I confronted the company about the discrepancy, they argued saying that it WAS shipped as advertised. Just because an item is processed, DOESN'T mean it has shipped. Not only did it arrive several days late (4), but the matting was terrible. It was matted in such a way that most of the text on the boarder was illegible. On top of all that customer service was rude and extremely slow to respond to the issues. Stay away, you'll be glad you did.
Date of experience: February 21, 2018
Name says it all, I was buying during a sale, which meant that the prices that are already competetive with other websites were straight up way better. Shipping to the netherlands is also way cheaper and faster than other sites that offer the art I was looking for. I immediately bought two artworks because of this!
Date of experience: March 23, 2021
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
